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      • September 1999
      • Case

      Sally Jameson - 1999

      By: George C. Chacko, Henry B. Reiling, Peter Tufano and Matthew Bailey
      Sally Jameson has a large block of appreciated stock, which she is contemplating selling to purchase a home. She is comparing an outright sale, borrowing against the stock, shorting against the box, and a stock loan proposed by a small financial services firm. View Details
      Keywords: Asset Pricing; Asset Management; Financial Liquidity; Stocks; Stock Options; Financing and Loans; Financial Services Industry
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      Chacko, George C., Henry B. Reiling, Peter Tufano, and Matthew Bailey. "Sally Jameson - 1999." Harvard Business School Case 200-006, September 1999.
      • September 1999 (Revised July 2001)
      • Case

      Charles Schwab Corporation (B)

      By: F. Warren McFarlan and Nicole Tempest
      Catches the situation facing Charles Schwab Corp. in late August 1999 in the dramatically changing brokerage industry. Their bold moves in January 1998 have created a new industry competitive pattern and provoked aggressive response by companies like Merrill Lynch. View Details
      Keywords: Information Technology; Business Strategy; Situation or Environment; Competition; Financial Services Industry
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      McFarlan, F. Warren, and Nicole Tempest. "Charles Schwab Corporation (B)." Harvard Business School Case 300-025, September 1999. (Revised July 2001.)
      • September 1999 (Revised March 2001)
      • Case

      Charles Schwab Corporation (A)

      By: F. Warren McFarlan and Nicole Tempest
      A look at the industrial restructuring in the brokerage industry made possible by e-commerce. Focuses the student's attention on the decision alternatives facing Charles Schwab, one of the industry leaders in January 1998. In a word, the challenge is "Do they slash... View Details
      Keywords: Restructuring; Internet and the Web; Price; Decision Choices and Conditions; Business Strategy; Competitive Strategy; Financial Services Industry
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      McFarlan, F. Warren, and Nicole Tempest. "Charles Schwab Corporation (A)." Harvard Business School Case 300-024, September 1999. (Revised March 2001.)
      • August 1999 (Revised February 2000)
      • Background Note

      Introduction to Islamic Finance, An

      By: Benjamin C. Esty, Fuaad Qureshi and Mathew M Millett
      Provides a basic introduction to the principles of Islamic finance. Examines the religious background and legal foundations of Islamic finance. Also discusses the development of Islamic financial institutions and the financial instruments they use. Concludes with a... View Details
      Keywords: Financial Institutions; Financial Instruments; Globalization; Growth and Development; Lawfulness; Problems and Challenges; Religion; Financial Services Industry
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      Esty, Benjamin C., Fuaad Qureshi, and Mathew M Millett. "Introduction to Islamic Finance, An." Harvard Business School Background Note 200-002, August 1999. (Revised February 2000.)
      • July 1999 (Revised June 2000)
      • Case

      Edward Jones

      By: Michael E. Porter and Gregory C. Bond
      Edward Jones is a leading, highly profitable retail brokerage firm with a unique strategy very different from those of its rivals. The case describes Jones's activities and allows a rich discussion of its positioning choices, supporting activities, and tradeoffs. Jones... View Details
      Keywords: Financial Institutions; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Business Strategy; Competition; Competitive Strategy; Financial Services Industry; Financial Services Industry
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      Porter, Michael E., and Gregory C. Bond. "Edward Jones." Harvard Business School Case 700-009, July 1999. (Revised June 2000.)
      • June 1999
      • Teaching Note

      Hamilton Financial Investments: A Franchise Built on Trust TN

      By: Robert L. Simons and Antonio Davila
      Teaching Note for (9-198-089). View Details
      Keywords: Financial Services Industry; Financial Services Industry
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      Simons, Robert L., and Antonio Davila. "Hamilton Financial Investments: A Franchise Built on Trust TN." Harvard Business School Teaching Note 199-059, June 1999.
      • June 1999 (Revised March 2001)
      • Case

      New Business Investment Company: October 1997

      By: Josh Lerner, Lee Branstetter and Takeshi Nakabayashi
      A quasi-government organization seeks to stimulate entrepreneurship in Japan by making venture capital investments. The organization of the fund, identification of transactions, and oversight of portfolio firms pose considerable challenges. View Details
      Keywords: Venture Capital; Entrepreneurship; Government and Politics; Problems and Challenges; Financial Services Industry; Japan
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      Lerner, Josh, Lee Branstetter, and Takeshi Nakabayashi. "New Business Investment Company: October 1997." Harvard Business School Case 299-025, June 1999. (Revised March 2001.)
      • June 1999 (Revised June 2000)
      • Teaching Note

      Wells Fargo Online Financial Services (A) and (B) TN

      By: Robert S. Kaplan
      Teaching Note for (9-198-146) and (9-199-019). View Details
      Keywords: Web Services Industry; Web Services Industry
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      Kaplan, Robert S. "Wells Fargo Online Financial Services (A) and (B) TN." Harvard Business School Teaching Note 199-058, June 1999. (Revised June 2000.)
      • June 1999 (Revised May 2017)
      • Teaching Note

      Guidant Corporation: Shaping Culture Through Systems

      By: Robert Simons and Antonio Dávila
      Teaching Note for (9-198-076). View Details
      Keywords: Strategy And Execution; Management Control Systems; Risk And Uncertainty; Service Industry; Service Industry
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      Simons, Robert, and Antonio Dávila. "Guidant Corporation: Shaping Culture Through Systems." Harvard Business School Teaching Note 199-056, June 1999. (Revised May 2017.)
      • 1999
      • Chapter

      How Financial Firms Decide on Technology

      By: Lorin M. Hitt, Frances X. Frei and Patrick T. Harker
      Keywords: Financial Institutions; Decision Making; Technology; Financial Services Industry; Financial Services Industry
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      Hitt, Lorin M., Frances X. Frei, and Patrick T. Harker. "How Financial Firms Decide on Technology." In Brookings Wharton Papers on Financial Services, 1999, edited by Robert E. Litan and Anthony M. Santomero, 93–146. Washington, D.C.: Brookings Institution Press, 1999.
      • May 1999
      • Teaching Note

      Venture Capital in Ireland: Getting Their ACT Together TN

      By: Paul A. Gompers
      Teaching Note for (9-298-001). View Details
      Keywords: Financial Services Industry; Republic of Ireland
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      Gompers, Paul A. "Venture Capital in Ireland: Getting Their ACT Together TN." Harvard Business School Teaching Note 299-075, May 1999.
      • May 1999
      • Teaching Note

      Advent Israel Venture Capital Program TN

      By: Paul A. Gompers
      Teaching Note for (9-298-072). View Details
      Keywords: Financial Services Industry; Israel
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      Gompers, Paul A. "Advent Israel Venture Capital Program TN." Harvard Business School Teaching Note 299-054, May 1999.
      • May 1999
      • Case

      Susan Brown

      By: William A. Sahlman
      A number of issues confront an associate in a venture capital firm. She has just learned that her senior partners are not yet willing to make her a general partner of the firm. She has several options and must decide what to do. View Details
      Keywords: Human Resources; Venture Capital; Personal Development and Career; Leadership Development; Organizational Change and Adaptation; Financial Services Industry
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      Sahlman, William A. "Susan Brown." Harvard Business School Case 899-282, May 1999.
      • April 1999
      • Case

      General Property Trust

      By: Peter Tufano
      In 1994 General Property Trust, an Australian property investment trust, was anticipating future cash needs beyond those that the Trust could fund with internal cash flows. The managers of the Trust were considering a novel financing structure whereby it would sell... View Details
      Keywords: Financing and Loans; Financial Institutions; Financial Services Industry; Financial Services Industry; Australia
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      Tufano, Peter, and John C Handley. "General Property Trust." Harvard Business School Case 299-098, April 1999.
      • April 1999 (Revised March 2001)
      • Case

      Be Our Guest, Inc.

      By: Dwight B. Crane and Penny Joseph
      Be Our Guest is a rapidly growing equipment rental company with substantial seasonality in its revenues and profits. In the spring of 1998, the senior management team is reviewing its financial plans in preparation for a meeting with the company's bank. The case... View Details
      Keywords: Financial Strategy; Borrowing and Debt; Banks and Banking; Revenue; Management Teams; Business Plan; Forecasting and Prediction; Service Industry; Service Industry
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      Crane, Dwight B., and Penny Joseph. "Be Our Guest, Inc." Harvard Business School Case 299-001, April 1999. (Revised March 2001.)
      • March 1999
      • Teaching Note

      Harbus Foundation, The TN

      By: James E. Austin
      Teaching Note for (9-399-031). View Details
      Keywords: Financial Services Industry
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      Austin, James E. "Harbus Foundation, The TN." Harvard Business School Teaching Note 399-144, March 1999.
      • March 1999 (Revised February 2000)
      • Case

      Patient Care Delivery Model at the Massachusetts General Hospital, The

      By: Amy C. Edmondson, Richard M.J. Bohmer and Emily Heaphy
      Examines the implementation of a new patient care delivery model at Massachusetts General Hospital. Uses clinical and financial data to examine different choices for staffing non-physician health care professionals and to understand the challenges of managing change... View Details
      Keywords: Change Management; Service Delivery; Health Care and Treatment; Health Industry; Massachusetts
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      Edmondson, Amy C., Richard M.J. Bohmer, and Emily Heaphy. "Patient Care Delivery Model at the Massachusetts General Hospital, The." Harvard Business School Case 699-154, March 1999. (Revised February 2000.)
      • 1999
      • Working Paper

      Effective Call Center Management: Evidence from Financial Services

      By: Ann Evensen, Patrick T. Harker and Frances X. Frei
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      Evensen, Ann, Patrick T. Harker, and Frances X. Frei. "Effective Call Center Management: Evidence from Financial Services." Harvard Business School Working Paper, No. 99-110, March 1999.
      • 1999
      • Chapter

      The Global Financial System Project

      By: Robert C. Merton and Peter Tufano
      Keywords: International Finance; Globalized Markets and Industries; Projects; Financial Services Industry; Financial Services Industry
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      Merton, Robert C., and Peter Tufano. "The Global Financial System Project." In The Intellectual Venture Capitalist: John H. McArthur and the Work of the Harvard Business School, 1980-1995, edited by T. K. McCraw and J. L. Cruikshank. Boston: Harvard Business School Press, 1999.
      • February 1999
      • Case

      Lifeline Systems, Inc. (B)

      By: H. Kent Bowen and Marilyn Matis
      In 1997, Lifeline Systems continues to grow its service business to $32 million, 56% of the company's total revenues. More local hospital Lifeline programs turn over their monitoring service to Lifeline Central, expanding the company's subscriber base by 30%. The... View Details
      Keywords: Health Care and Treatment; Information Technology; Expansion; Cost Management; Growth and Development Strategy; Partners and Partnerships; Change; Customer Relationship Management; Service Operations; Age; Investment; Health Industry; Technology Industry; Cambridge; Boston
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      Bowen, H. Kent, and Marilyn Matis. "Lifeline Systems, Inc. (B)." Harvard Business School Case 699-038, February 1999.
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