Publications

14 May 2020
Research & Ideas

What Leaders Can Do to Fight the COVID Fog

deftly: “How to most effectively communicate with all employees remotely and show empathy, while running around with [my] hair on fire trying to save the current business while at the same time trying to shape the future of the company in... View Details

Keywords: by Boris Groysberg and Robin Abrahams

November 1988 (Revised July 1997)
Case

Technology Transfer at a Defense Contractor

By: Linda A. Hill

At a time of great changes in the corporate environment, Larry Yoshino, a design lab manager at Parsons Controls Corp., faces a delay in a costly defense project due to the inability of one of his subordinates to gain the cooperation of engineers at Parsons'... View Details

Keywords: Organizational Change and Adaptation; Change Management; Conflict Management; Managerial Roles; Management Teams; Employees; Competitive Strategy; Projects

12 Oct 1999
Research & Ideas

Value Judgments: Business Ethics Across Borders

of the individual, and concern for social responsibility. As Siam Cement expanded beyond Thailand, however, managers felt pressured to compromise the corporate code of ethics. The company's standards regarding improper payments, for... View Details

Keywords: by Judith A. Ross

12 Oct 1999
Research & Ideas

Spirit at Work: The Search for Deeper Meaning in the Workplace

it." Still, companies around the country are managing to pick their way through such uncomfortable territory in an effort to respond to their employees' deeper yearnings. While spirituality is a highly individual and personal matter, managers and View Details

Keywords: by Marguerite Rigoglioso

31 Aug 2016
Research & Ideas

One Quarter of Entrepreneurs in the United States Are Immigrants

contractors with no employees may call themselves self-employed, while the CEO of a rapidly growing startup might not. Research shows that the immigrant percentage of entrepreneurship in America has grown over time, from 17 percent in... View Details

Keywords: by Michael Blanding

03 Apr 2013
What Do You Think?

Will Women Leaders Influence the Way We Work?

(with or without MBAs) in their efforts to build similar careers. As employees of these organizations, will we notice a difference? How will female leadership influence the way we work? Should I even be asking the question? What do you... View Details

Keywords: by James Heskett

July 2011
Teaching Note

Miles Everson at PricewaterhouseCoopers (TN)

By: Robert G. Eccles and Penelope Rossano

Teaching Note for 410062. View Details

Keywords: Partners and Partnerships; Employees; Financial Institutions; Opportunities; Networks; Managerial Roles; Experience and Expertise; Attitudes; Leadership; Service Industry; United States

21 May 2001
Research & Ideas

From Tigers to Kaleidoscopes: Thinking About Future Leadership

Instead, leaders should see employees as resources to cultivate through a clearly defined program of support for professional growth, for example, helping to improve their skills and personal satisfaction. Gone, probably forever, is any... View Details

Keywords: by Martha Lagace

July 1993 (Revised October 2004)
Case

Aston-Blair, Inc.

By: John J. Gabarro

Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the... View Details

Keywords: Employees; Leadership; Problems and Challenges; Groups and Teams; Conflict Management

12 Dec 2012
Research & Ideas

Power to the People: The Unexpected Influence of Small Coalitions

Maryland professor at the time of his death in 1998, Olson believed that big corporations and industry organizations wielded control over policy. Diffuse groups could not effect policy change because individuals within the group did not have a sufficiently large... View Details

Keywords: by Kim Girard

18 Dec 2012
First Look

First Look: December 18

Quarterly (forthcoming) Abstract Socialization theory has focused on enculturating new employees such that they develop pride in their new organization and internalize its values. Drawing on authenticity... View Details

Keywords: Carmen Nobel

November 2007
Supplement

Differences at Work: Emily (C)

By: Sandra J. Sucher and Rachel Gordon

In Differences at Work: Emily (C) HBS Case No. 9-408-047 describes how the original email author apologizes to her acknowledging that his behavior was extremely inappropriate. While Emily accepts the apology, she still forwards the email on to her boss with a note... View Details

Keywords: Behavior; Working Conditions; Employees; Interpersonal Communication; Resignation and Termination

09 Sep 2009
First Look

First Look: September 9

Social Legitimacy and Global Capitalism Authors:Rawi Abdelal and John G. Ruggie Publication:Chap. 7 in New Perspectives on Regulation, edited by David Moss and John Cisternino, 151-162. Cambridge, Mass.: The Tobin Project, 2009 Abstract... View Details

Keywords: Martha Lagace

July 2013
Case

Slicing Pie with a Razor: Ockham Technologies' Founding Agreement

By: Noam Wasserman and Yael Braid

Ockham Technologies' three founders are about to craft their founding agreement and split the equity among themselves. Uncertainty lingers over each member's future contributions, though—how is the team to devise a durable and effective split? Jim Triandiflou and Ken... View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry

February 2004 (Revised March 2004)
Case

Ockham Technologies: Living on the Razor's Edge

By: Noam T. Wasserman

Describes the issues facing a founder-CEO regarding building a board of directors, assembling an executive team, managing tension between co-founders, and outsourcing system development work. View Details

Keywords: Information Technology; Job Cuts and Outsourcing; Conflict Management; Governing and Advisory Boards; Employees; Management Teams; Product Development; Technology Industry

March 2001 (Revised September 2002)
Case

Merck Latin America (C): Brazil

By: Michael Beer and James Weber

Examines Merck's change effort in Brazil from the perspective of the local employees. View Details

Keywords: Change Management; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Employees; Operations; Perspective; Pharmaceutical Industry; Brazil