Publications

22 Apr 2013
Research & Ideas

Earth Day: Recent Research on Sustainability

Recent articles have looked at research into the history, efficacy, and social responsibility found at the intersection of business and the environment. Here is a sample of some of the latest work from the School. How CEOs Sustain... View Details

November 1990 (Revised November 1991)
Case

Apple Computer (B): Managing Morale and Corporate Culture

Explores how the human resource function at Apple Computer can best support the company's strategy. Analyzes the culture and morale at Apple. Apple has a very unique culture. Moreover, morale within the company is at a low. The culture is powerful in aiding the company... View Details

Keywords: Attitudes; Organizational Culture; Employees; Business Strategy; Computer Industry; United States

11 Feb 2019
Research & Ideas

The Business of Saving the Planet

employees are demanding businesses take action. Even business managers who retain doubts about climate change must nevertheless account for the possibility in their risk planning. At Harvard Business School, which studies these issues... View Details

Keywords: by Sean Silverthorne; Energy; Green Technology

March 2001 (Revised September 2002)
Case

Merck Latin America (D): Mexico

By: Michael Beer and James Weber

Examines Merck's change effort in Mexico from the perspective of the local employees. View Details

Keywords: Change Management; Cross-Cultural and Cross-Border Issues; Multinational Firms and Management; Employees; Operations; Perspective; Pharmaceutical Industry; Mexico

21 Sep 2009
Research & Ideas

Excessive Executive Pay: What’s the Solution?

crescendo last March when insurance conglomerate AIG, kept on life support with up to $183 billion in taxpayers' cash, dished out bonuses totaling $165 million to 400 employees in the London office whose derivatives trading nearly... View Details

Keywords: by Roger Thompson

July 1993 (Revised December 2003)
Case

Sears Auto Centers (A)

By: Lynn S. Paine and Michael Santoro

The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details

Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry

01 Jul 2002
Research & Ideas

What it Takes to Lead Through Turmoil

When electronic component distributor Arrow decided it had to be on the Internet, it gave the Arrow.com team terrific new offices, hired young newcomers, and essentially sent a message to mainstay Arrow employees that they were now... View Details

Keywords: by Sean Silverthorne

16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

load. And as a result you carry a very high cost." Michelin-one-star-rated restaurants in Europe have an average of 36 employees on the payroll, according to the case. D'O keeps a lean crew of 14 by multitasking. Oldani does not... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

As we start to think about returning to work, shopping, and recreation, there is much talk about transformed workplaces and innovative social distancing designs. But how will companies, workers, and customers have confidence that these... View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

01 Jun 2021
What Do You Think?

Are Employers Ready for a Flood of 'New' Talent Seeking Work?

unfreezing a labor market that saw jobs going unfilled even as people were looking for work? Has it created a pool of “new” talent—that is, prospective employees with work experience seeking new career opportunities? The female labor... View Details

Keywords: by James Heskett

11 Nov 2014
First Look

First Look: November 11

Publications November 2014 Harvard Business Review Cooks Make Tastier Food When They Can See Their Customers By: Buell, Ryan W., Tami Kim, and Chia-Jung Tsay Abstract—While existing theory suggests that increased contact between customers and View Details

Keywords: Sean Silverthorne

April 2022
Case

Gender Equality in Business: 100 Years of Progress?

By: Boris Groysberg and Colleen Ammerman

"Gender Equality in Business: 100 Years of Progress?" traces the history of women in management from the early 20th to early 21st century through analysis of Harvard Business Review's coverage of women and gender. The case identifies six distinct phases in the... View Details

Keywords: History; Business History; Gender; Management; Employees; Leadership; Organizational Change and Adaptation; Work-Life Balance; Prejudice and Bias; Social Issues; Diversity; Equity; United States