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- All HBS Web
(2,108)
- People (1)
- News (345)
- Research (1,500)
- Events (3)
- Multimedia (5)
- Faculty Publications (684)
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- July 1995
- Teaching Note
Managing Conflict in a Diverse Workplace TN
By: Mary C. Gentile and James I. Cash Jr.
Teaching Note for (9-395-090). View Details
Keywords: Management Style; Conflict Management; Spoken Communication; Employees; Culture; Diversity
- August 1975 (Revised July 1993)
- Case
Acton-Burnett, Inc.
By: John J. Gabarro
Describes the formation, selection, and experience of a task force with multidepartmental membership. The problems faced by the task force leader at the end of the case raise issues of who does the selection; the establishment of group norms, values, and goals; the... View Details
Gabarro, John J. "Acton-Burnett, Inc." Harvard Business School Case 476-018, August 1975. (Revised July 1993.)
- April 2010
- Teaching Note
IBM: The Corporate Service Corps (TN)
By: Christopher Marquis, Alison Comings and Bobbi Thomason
Teaching Note for [409106]. View Details
Keywords: Service Operations; Employees; Partners and Partnerships; Non-Governmental Organizations; Developing Countries and Economies; Corporate Social Responsibility and Impact; Programs; Global Strategy; Computer Industry; Information Technology Industry; Ghana; Tanzania; Romania; Philippines; Viet Nam
- March 1999
- Case
MotivAction plc (A)
By: William J. Bruns Jr.
The owner/manager of MotivAction is developing a package of incentives and bonuses that he hopes will stimulate sales growth, encourage development of new autonomous teams, and increase profitability. If they are adopted, these new incentives will replace others... View Details
Keywords: Employee Relationship Management; Compensation and Benefits; Motivation and Incentives; Performance Improvement; Growth and Development Strategy; Decisions; Profit; Organizational Culture
Bruns, William J., Jr. "MotivAction plc (A)." Harvard Business School Case 199-004, March 1999.
- 13 Oct 2015
- First Look
October 13, 2015
contribution rates differ between employees hired before versus after the Roth introduction, which means that the amount of retirement consumption being purchased by 401(k) contributions increases after the Roth introduction. A survey... View Details
- 02 Apr 2019
- Research Event
Women Pay a Higher Career Price in Today's Always-On Work Culture
Even so, the executives brought the issue to Harvard Business School Professor Robin J. Ely. Eighteen months and more than 100 employee interviews later, Ely’s research team reached a conclusion that challenged steadfast beliefs about the... View Details
- 05 Dec 2013
- What Do You Think?
Is Walmart Defying Economic Gravity?
few layoffs. Employees with whom I have spoken directly are generally positive about their company and their work. They see senior managers frequently and know and work with many of them in the stores. They seem to feel that they are part... View Details
- 05 Mar 2008
- What Do You Think?
Where Will Management Innovation Take Us?
Alternatively, will the drive for management innovation come from a source other than social forces within the organization? As several suggested, these may include new technologies and their mastery for management (or self-management)... View Details
Keywords: by Jim Heskett
- 01 May 2020
- In Practice
COVID-19’s Hard Lessons Might Prepare Business for Climate Change
But I’m very much aware that if we’re in recession at the end of the crisis and companies are even more focused on the short term, business leaders may choose to reduce their commitment to environmental and even social sustainability.... View Details
Keywords: by Danielle Kost
- June 2011
- Article
Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work
By: J. R. Detert and Amy C. Edmondson
This article examines, in a series of four studies, the nature and impact of implicit voice theories-largely taken-for-granted beliefs about when and why speaking up at work is risky or inappropriate. In Study 1, qualitative data from 190 interviews conducted in a... View Details
Keywords: Spoken Communication; Interpersonal Communication; Employees; Managerial Roles; Organizational Culture; Risk and Uncertainty; Behavior
Detert, J. R., and Amy C. Edmondson. "Implicit Voice Theories: Taken-for-granted Rules of Self-censorship at Work." Academy of Management Journal 54, no. 3 (June 2011): 461–488.
- 05 Jan 2009
- Research & Ideas
Most Popular Articles and Working Papers 2008
oriented, distributors are concerned about cash, and employees worry about their jobs. But a downturn is no time to stop spending on marketing. The key, says professor John Quelch, is to understand how the needs of your customers and... View Details
Keywords: by Staff
- 14 Apr 2008
- Research & Ideas
The Surprising Right Fit for Software Testing
challenges facing people with ASD: When his son was about three years old, the boy’s development of speech and social skills seemed delayed. The Sonnes reached out to pedagogues and psychologists in an attempt to understand what was... View Details
- 29 May 2014
- Research & Ideas
Research Symposium 2014
of Leadership and Management; Associate Professor Karthik Ramanna ; and Michael Porter, Bishop William Lawrence University Professor. Speaking Up Recognizing problems in the workplace is commonplace. Speaking up about those problems is less so. Why? Because View Details
- July 2025
- Case
ICARE: Frontline Leadership at Michelin
By: Hubert Joly and Emilie Billaud
In 2025, Michelin CEO Florent Menegaux reflected on the company’s transformation since taking the helm in 2019. Amid a volatile global landscape marked by inflation, rising competition, and geopolitical and sustainability pressures, Michelin had achieved strong... View Details
Keywords: Human Capital; Transformation; Management Practices and Processes; Managerial Roles; Organizational Culture; Leadership; Competency and Skills; Global Strategy; Multinational Firms and Management; Human Resources; Compensation and Benefits; Recruitment; Retention; Employee Relationship Management; Working Conditions; Leading Change; Growth and Development Strategy; Groups and Teams; Motivation and Incentives; Well-being; Auto Industry; Manufacturing Industry; Europe; China; United States
- 09 Oct 2012
- First Look
First Look: October 9
social and business goals, the company had articulated a stakeholder-centric model that benefited consumers through high-quality, fashionable, and affordable eyewear: the global community by donating, through sustainable channels, one... View Details
Keywords: Sean Silverthorne
- 19 Sep 2018
- Sharpening Your Skills
Say Again? Uncommon Advice for Common Business Problems
showed, adopting radical simplicity can be the best approach to team creativity. Perhaps the best way to bolster innovation in employees is to draw a curtain around them, literally. It could well be that the best career decision you ever... View Details
Keywords: by Sean Silverthorne
- May 2008
- Supplement
Tribune Company, 2007 (CW)
By: Timothy A. Luehrman
This case describes the proposed acquisition of Tribune Company by Sam Zell in 2007. Tribune Company is one of the largest newspapers and broadcasting companies in the United States. Zell's proposed acquisition is unusual in several respects. It is two-tiered, employs... View Details
- 23 Jul 2012
- Research & Ideas
Book Excerpt: ‘Talk, Inc.’
Boris Groysberg and communications professional Michael Slind discuss the power of talk as a way to recapture high levels of employee engagement and strategic alignment. This excerpt identifies four elements critical to creating... View Details
Keywords: Re: Boris Groysberg
- 22 Apr 2013
- Research & Ideas
Earth Day: Recent Research on Sustainability
Recent articles have looked at research into the history, efficacy, and social responsibility found at the intersection of business and the environment. Here is a sample of some of the latest work from the School. How CEOs Sustain... View Details
- December 2015
- Supplement
An Intern's Dilemma (B)
By: Sandra J. Sucher and Matthew Preble
An HBS student is asked to misrepresent himself during the course of his student internship by his employer in order to obtain data from a competitor. This case describes how the student handled the situation and what he learned about himself from it. View Details
Keywords: Conflict; Leadership; Conflict Management; Competition; Ethics; Knowledge Acquisition; Organizational Culture; Employees; Power and Influence
Sucher, Sandra J., and Matthew Preble. "An Intern's Dilemma (B)." Harvard Business School Supplement 316-129, December 2015.