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  • November 2023 (Revised July 2024)
  • Case

'Care in Every Drop': Ayala Corporation and Manila Water (A)

By: Debora L. Spar, Paul Healy, Tricia Peralta and Julia M. Comeau
Since 1834, eight generations of the Ayala family have used their conglomerate to fund nation-building projects in the Philippines, including investments in tramcars, telecommunications, hospitals, and schools. In 1997, Ayala’s subsidiary, Manila Water, took control of... View Details
Keywords: Family Business; Economic Growth; Social Entrepreneurship; Climate Change; Natural Resources; Crisis Management; Failure; Privatization; Social Issues; Urban Development; Adaptation; Public Opinion; Mission and Purpose; Utilities Industry; Asia; Philippines
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Spar, Debora L., Paul Healy, Tricia Peralta, and Julia M. Comeau. "'Care in Every Drop': Ayala Corporation and Manila Water (A)." Harvard Business School Case 324-038, November 2023. (Revised July 2024.)

    David G. Fubini

    David G. Fubini is a Senior Lecturer in the Organizational Behavior Unit and leader of the Leading Professional Services Firm and Mergers & Acquisitions Programs for Harvard Business School’s Executive Education. His MBA teaching has concentrated on teaching the... View Details

    • 19 Apr 2016
    • Blog Post

    First Minutes are Critical in New-Employee Orientation

    for example), and some focused on the identity of the organization (such as creating a logo for the research lab). After the experiments, participants filled out a short questionnaire about their experience... View Details
    Keywords: All Industries
    • March 2018
    • Case

    Chaudhary Group: Rebuilding Nepal

    By: Christopher J. Malloy, Lauren H. Cohen and Inakshi Sobti
    After the 2015 Nepal earthquake, the Chaudhary Group, a billion-dollar conglomerate in Nepal, decides to play a pivotal role in rebuilding the country. The Group's philanthropic arm (Chaudhary Foundation) works with stakeholders and develops a blue print for short- and... View Details
    Keywords: Leadership; Family Business; Decision Choices and Conditions; Developing Countries and Economies; Social Entrepreneurship; Values and Beliefs; Venture Capital; Microfinance; Geographic Location; Collaborative Innovation and Invention; Management; Crisis Management; Management Teams; Resource Allocation; Business and Community Relations; Business and Government Relations; Natural Disasters; Social and Collaborative Networks; Social Issues; Business Strategy; Consumer Products Industry; Banking Industry; Auto Industry; Real Estate Industry; Travel Industry; Nepal
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    Malloy, Christopher J., Lauren H. Cohen, and Inakshi Sobti. "Chaudhary Group: Rebuilding Nepal." Harvard Business School Case 218-100, March 2018.
    • Article

    Lessons From Hollywood: A New Approach To Funding R&D

    By: Gary P. Pisano and Andrew W. Lo
    Companies find it increasingly difficult to justify long-term, risky R&D investments—particularly in science-based fields such as biotechnology, advanced materials, and energy. We argue in this article that the traditional venture model has limits for such investments... View Details
    Keywords: Financial Innovation; Financial Strategy; Project Management; R&D; Start-up; Innovation Strategy; Business Model; Research and Development; Financial Management; Risk Management; Strategy
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    Pisano, Gary P., and Andrew W. Lo. "Lessons From Hollywood: A New Approach To Funding R&D." MIT Sloan Management Review 57, no. 2 (Winter 2016): 47–54.
    • May 2000 (Revised December 2018)
    • Supplement

    SMA: Micro-Electronic Products Division (B)

    By: Michael Beer and Michael Tushman
    Focuses on the recommendations and implementation strategy suggested by the organizational development group for the division's problems. A rewritten version of an earlier case. View Details
    Keywords: Change Management; Organizational Culture; Conflict Management; Corporate Strategy
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    Beer, Michael, and Michael Tushman. "SMA: Micro-Electronic Products Division (B)." Harvard Business School Supplement 400-085, May 2000. (Revised December 2018.)
    • 2012
    • Case

    Beyondsoft Co., Ltd. (B)

    By: F. Warren McFarlan, Donghong Li and Hong Zhang
    The case "Beyondsoft Co., Ltd. (A)" completed in early 2010 described the strategic path of Beyondsoft over its history of more than 10 years since its foundation in 1995, containing its major business lines and the relations with the major customers at that time, the... View Details
    Keywords: Computer Software; Entrepreneurship; Outsourcing; Strategy; China; Information Technology; China
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    McFarlan, F. Warren, Donghong Li, and Hong Zhang. "Beyondsoft Co., Ltd. (B)." Tsinghua University Case, 2012.
    • October 2016
    • Case

    The Quiet Ascension of LA Fitness

    By: John R. Wells and Gabriel Ellsworth
    In 2016, LA Fitness was the largest chain of non-franchised fitness clubs in North America, operating 676 clubs, serving 4.9 million members, and generating revenues of over $1.9 billion. Founded by Chinyol Yi, Louis Welch, and Paul Norris in 1984, the privately held... View Details
    Keywords: LA Fitness; Health Clubs; Fitness; Gyms; Chain; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; Planet Fitness; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Demographics; Age; Gender; Income; Residency; Borrowing and Debt; Capital; Capital Structure; Cash; Cash Flow; Cost; Private Equity; Financial Condition; Financial Liquidity; Financing and Loans; Investment Return; Price; Profit; Revenue; Geographic Location; Geographic Scope; Multinational Firms and Management; Business History; Employees; Recruitment; Selection and Staffing; Human Capital; Contracts; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Market Entry and Exit; Operations; Service Operations; Leasing; Private Ownership; Problems and Challenges; Sales; Salesforce Management; Situation or Environment; Opportunities; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Mobile Technology; Technology Platform; Health Industry; United States; California; Los Angeles
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    Wells, John R., and Gabriel Ellsworth. "The Quiet Ascension of LA Fitness." Harvard Business School Case 717-424, October 2016.
    • 13 Nov 2000
    • Research & Ideas

    Managing to Learn: How Companies Can Turn Knowledge into Action

    him with a problem, his response focuses on helping them come to their own decision rather than telling them what he thinks they should do. In addition, says Garvin, the top management of a learning View Details
    Keywords: by Laurie Joan Aron
    • 19 Aug 2019
    • News

    Why some restaurants in LA are going cash-free

    • Research Summary

    Overview

    By: Roberto Verganti
    Roberto’s research focuses on how to create innovations that are meaningful for people, for society, and for their creators. He explores how leaders and organizations generate radically new visions, and make those visions come real. His studies lie at the intersection... View Details
    Keywords: Integrated Design; Strategy; Design Thinking; Innovation; Artificial Intelligence; Design; Technology; Leadership; Innovation Strategy
    • 03 May 2016
    • First Look

    First Look, May 3, 2016

    still telling. Monopolists undertake market strategies designed to ensure that they are not supplanted and nonmarket actions geared to avoiding undesirable constraints and reputational damage. Depending on their legal and regulatory environment, View Details
    Keywords: Sean Silverthorne
    • March 2013
    • Article

    For Mobile Devices, Think Apps, Not Ads

    By: Sunil Gupta
    Many companies envision mobile ads becoming an integral part of their communications strategies. But there's a growing consensus that ads don't work on mobile devices; consumers just don't like them. Instead of creating tiny banner ads, smart marketers will turn to... View Details
    Keywords: Applications and Software; Advertising; Mobile and Wireless Technology; Innovation and Invention
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    Gupta, Sunil. "For Mobile Devices, Think Apps, Not Ads." Harvard Business Review 91, no. 3 (March 2013).
    • December 2022
    • Article

    Entry Points: Gaining Momentum in Early-Stage Cross-Boundary Collaborations

    By: Eva Flavia Martínez Orbegozo, Jorrit de Jong, Hannah Riley Bowles, Amy Edmondson, Anahide Nahhal and Lisa Cox
    To address complex social challenges, it is widely recognized that leaders from public, for-profit, and civic organizations should join forces. Yet, well-intended collaborators often struggle to achieve alignment and fail to gain traction in their joint efforts. This... View Details
    Keywords: Groups and Teams; Social and Collaborative Networks; Goals and Objectives
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    Orbegozo, Eva Flavia Martínez, Jorrit de Jong, Hannah Riley Bowles, Amy Edmondson, Anahide Nahhal, and Lisa Cox. "Entry Points: Gaining Momentum in Early-Stage Cross-Boundary Collaborations." Journal of Applied Behavioral Science 58, no. 4 (December 2022): 595–645.
    • 01 Jan 2007
    • News

    Lifetime Achievement Award, Aspen Institute's Business & Society Program

    • October 1996 (Revised April 2011)
    • Module Note

    Venture Capital and Private Equity: Module IV

    By: Josh Lerner, G. Felda Hardymon and Ann Leamon
    Provides an overview of a module that focuses on the adaptation of the private equity model to corporate and nonprofit settings. View Details
    Keywords: Venture Capital; Private Equity; Investment; Nonprofit Organizations; Adaptation
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    Lerner, Josh, G. Felda Hardymon, and Ann Leamon. "Venture Capital and Private Equity: Module IV." Harvard Business School Module Note 297-043, October 1996. (Revised April 2011.)
    • 2016
    • Chapter

    How Moral Flexibility Constrains Our Moral Compass

    By: F. Gino
    Cheating, fraud, deception, uncooperative actions, and many other forms of unethical behavior are among the greatest personal and societal challenges of our time. While the media commonly focuses on the most sensational scams (e.g., Enron, Bernard Madoff), less... View Details
    Keywords: Moral Sensibility; Behavior; Organizations; Attitudes
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    Gino, F. "How Moral Flexibility Constrains Our Moral Compass." In Cheating, Corruption, and Concealment: The Roots of Dishonesty, edited by Jan-Willem van Prooijen and Paul A.M. van Lange. Cambridge University Press, 2016.
    • September 2004 (Revised June 2005)
    • Case

    Hancock Land Company and Hancock Lumber Company (A)

    By: John A. Davis, Dwight B. Crane and Kelly M. Mulderry
    After inheriting the leadership of their family's land and lumber companies, Matt and Kevin Hancock struggled with how to revise their internally focused governance system. View Details
    Keywords: Family Business; Governance; Leadership Style; Growth Management; Organizational Change and Adaptation
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    Davis, John A., Dwight B. Crane, and Kelly M. Mulderry. "Hancock Land Company and Hancock Lumber Company (A)." Harvard Business School Case 805-056, September 2004. (Revised June 2005.)
    • May 2013
    • Supplement

    From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys (B)

    By: F. Warren McFarlan and Michael Vitale
    This case focuses on the growth of an innovative non-profit institution that motivates aboriginal children to attend school by harnessing their love of football. View Details
    Keywords: Motivation and Incentives; Nonprofit Organizations; Education; Sports; Education Industry
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    McFarlan, F. Warren, and Michael Vitale. "From Little Things Big Things Grow: The Clontarf Foundation Program for Aboriginal Boys (B)." Harvard Business School Supplement 913-416, May 2013.
    • 06 Sep 2011
    • Research & Ideas

    The Power of Leadership Groups for Staying on Track

    Today's most successful leaders are focusing on sustaining superior performance by aligning people around mission and values and empowering leaders at all levels, while serving customers and collaborating... View Details
    Keywords: by Bill George
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