Publications

01 Mar 2012
News

Making Finance Personal

use over engineering-driven solutions in the consumer-software space and showed that simplicity trumped bells and whistles, an important lesson for subsequent entrepreneurs in those early days of the computer and software revolutions. That cutting-edge leadership in... View Details

Keywords: Garry Emmons; Management of Companies and Enterprises; Management; Computer Systems Design and Related Services; Professional Services

01 Apr 2001
News

Tatsuyuki Saeki: Putting Stock in New Options at Nasdaq Japan

providing new opportunities for Japanese investors and wider access to equity capital for emerging Japanese companies. In short, Saeki is challenging the old-boy network and forcing Japan’s button-down business culture to change. “My real... View Details

Keywords: Alejandro Reyes; Securities, Commodities, and Other Financial Investments; Finance

20 Mar 2025
Blog Post

IFC India 2025: Illuminating India’s Solar Future: Reflections on Tata Solar Manufacturing Plant Visit

indigenization and self-reliance in the solar value chain. Leadership’s investment in cutting-edge solar production aligns seamlessly with India’s renewable energy targets of 500 GW by 2030. The company’s positioning as a reliable domestic supplier also reflects... View Details

01 Jun 2011
News

Building a Social Network

the global economy. Based on a culture of mutual trust and support, YPOers form lifelong connections in the small, geographically based YPO Forums where they share successes and challenges (both business and personal) in complete... View Details

Keywords: Julia Hanna

December 1995 (Revised October 1996)
Case

Maureen Frye at Quaker Steel and Alloy Corporation

By: John J. Gabarro

Maureen Frye, assistant product manager at Quaker Steel and Alloy Corp., is asked to implement an action plan for changing the call pattern of the salesforce. Currently the salesforce is spending too much time on small accounts. Earlier Frye attempted to change their... View Details

Keywords: Management Teams; Managerial Roles; Organizational Culture; Planning; Salesforce Management; Strategy; Steel Industry

November 1993 (Revised October 1995)
Case

Sunrise Medical, Inc.'s Wheelchair Products

Sunrise's CEO must decide whether to intervene in a decision by a division, Guardian Products, to introduce a new lightweight standard wheelchair. Guardian wants to introduce the wheelchair to complement its line of commodity crutches, walkers, and other patient aids.... View Details

Keywords: Business or Company Management; Competition; Corporate Strategy; Business Divisions; Organizational Culture; Decision Making; Product Marketing; Medical Devices and Supplies Industry

06 Apr 2015
Research & Ideas

After Germanwings, More Attention Needed on Employee Mental Health

programs with mental health, companies can both address stigmas and provide coping strategies to address issues before they become chronic problems. Johnson & Johnson has created a culture in which... View Details

Keywords: by Michael Blanding; Health; Air Transportation

05 Jun 2012
First Look

First Look: June 5

ability of a firm to transfer its capabilities across markets: no learning, local learning, and global learning. Three equilibrium strategies arise: accommodate, marginalize, and collocate. We identify how these View Details

Keywords: Sean Silverthorne

February 2023
Case

Grupo Sancor Seguros: Facing the Digital Transformation of Insurance in Argentina (A)

By: Jorge Tamayo and Jenyfeer Martínez Buitrago

In 2020, Alejandro Simón, CEO of Sancor Seguros Group, a nearly 75-year-old cooperative that had become Argentina’s insurance leader, had to decide about the Group’s digital transformation strategy. The Group’s values and history needed to be considered during the... View Details

Keywords: Organizational Change and Adaptation; Digital Transformation; Organizational Culture; Cooperative Ownership; Strategy; Business Strategy; Adaptation; Technology Adoption; Insurance Industry; Latin America; South America; Argentina

April 2002 (Revised June 2003)
Case

News Corporation

By: Bharat N. Anand and Kate Attea

In 2001, News Corp. is the smallest of the major media and entertainment conglomerates, but it has the broadest global presence. In an effort to establish a major distribution presence in the United States, News Corp. had looked to acquire DirecTV, the largest U.S.... View Details

Keywords: Acquisition; Business Conglomerates; Globalization; Distribution; Organizational Culture; Family Ownership; Competition; Consolidation; Corporate Strategy; Entertainment and Recreation Industry; Journalism and News Industry; United States; Australia

25 Aug 2022
News

On Purpose

his latest book, Deep Purpose: The Heart and Soul of High-Performance Companies, where he explores this idea of next-level purpose: a company’s reason for being that permeates every decision around strategy and View Details

Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Mar 2010
News

Rwanda Provides Students with Hands-On Learning

in Rwanda’s most impoverished villages. To help improve the function of the Rwanda Development Board, another team examined the cost to business of governmental bureaucracy. “I believe that people learn the most about another country and View Details

Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

March 2017
Supplement

OXXO's Turf War Against Extra (B)

By: Tatiana Sandino, Gerardo Pérez Cavazos and Annelena Lobb

Supplements the (A) case. View Details

Keywords: Organizational Culture; Organizational Design; Competitive Strategy; Growth and Development Strategy; Retail Industry; Mexico

February 2014 (Revised August 2014)
Case

The Michelin Restaurant Guide: Charting a New Course

By: Mukti Khaire, Elena Corsi and Jerome Lenhardt

Created in 1900 by the tire manufacturer Michelin, the Michelin Restaurant Guide was widely considered the international benchmark of food rating, and, by 2013, boasted paper editions in 23 countries, and had recently expanded to the United States and Asia. Paper sales... View Details

01 Jun 2010
News

Letters to the Editor

Turkey is both European and Anatolian, and since the days of the Ottoman Empire, most Turks have not claimed any kinship to the Arab world. As an American who has lived in Turkey for twenty years, I have been reminded several times by the Turkish people that “we are... View Details

Keywords: News, Library, Internet, and Other Services; Information

Web

Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them - Recruiting

Insights & Advice 16 Jun 2023 Improve Decision-Making in Hiring: Common Pitfalls and How to Avoid Them Becca Carnahan & Christopher Moore Author HBS Team tag All Industries All Locations Diversity, Inclusion, & Belonging Recruiting Advice Recruiting View Details

July 2002 (Revised October 2002)
Case

Taj Hotel Group

By: Thomas J. DeLong and Vineeta Vijayaraghavan

R.K. Krishna Kumar, managing director and head of Taj Hotel Group, has to decide whether to reexamine a promotion decision. In an attempt to deliver a level of service quality that met global standards at the Indian hotel chain, Kumar had introduced new personnel... View Details

Keywords: Decision Making; Human Resources; Leadership Development; Management Teams; Organizational Culture; Alignment; India