Publications

Web

Europe - Global Activities 2021

Europe Europe Job-Matching Platforms Address the Refugee Crisis Pictured: The European refugee crisis continues to escalate—between 2011 and 2019 alone, more than 6 million people applied for asylum in the... View Details

01 Sep 2009
News

How to Fix Wall Street

including a renewed commitment to responsible behavior by those individuals and (surviving) firms whose actions created excessive risk in the first place. The crisis is often discussed as purely a technical mishap involving housing... View Details

Keywords: Lynn Paine; Colleges, Universities, and Professional Schools; Educational Services; Finance; Management, Scientific, and Technical Consulting Services; Professional Services

2010
Article

M@n@gement in Times of Economic Crisis: Insights Into Organizational Ambidexterity

By: Achim Schmitt, Gilbert Probst and Michael Tushman

Keywords: Management; Financial Crisis; Organizations

17 Jun 2020
News

Toronto Copes with COVID-19 Via Webinars; Alumni Respond to Pandemic in Philippines

COVID-19 Crisis portal. The material in this portal has been organized into six key topics: The Crisis Economy, Leadership Skills in a Crisis, Leading Your Team, Managing... View Details

Keywords: Margie Kelley

October 1990 (Revised July 1996)
Case

Northwest Airlines Confronts Change

Describes the leadership role of Northwest Airlines' chairman and his key organizational development "lieutenant" during five years of major change and pressure--1985-89. During this time the airline was confronted with major customer service problems, the merger with... View Details

Keywords: Leadership; Change Management; Crisis Management; Air Transportation Industry; United States

Educators

2013
Article

Boston Marathon Bombing Response

By: Dutch Leonard and Arnold M. Howitt

Authors Herman B ‘Dutch’ Leonard and Arnold M Howitt say that 12 to 15 years prior, Boston would not have handled the Marathon bombings as effectively as it did in April 2013 in regard to internal institutional preparedness and ability to integrate effort among... View Details

Keywords: Boston Marathon Bombing; Disaster Response; Emergency Preparedness; Crisis Management; Integration; Boston

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November 1987 (Revised March 1993)
Background Note

Global Semiconductor Industry--1987

By: David B. Yoffie

In 1987, the global semiconductor industry was coming out of the deepest recession in its 40 year history. The note examines the competitive dynamics of this industry over time, the nature of its technology, and the sources of competitive advantage. The role of buyer... View Details

Keywords: Financial Crisis; Globalization; Crisis Management; Consumer Behavior; Competitive Strategy; Competitive Advantage; Technology; Semiconductor Industry

December 2010
Article

Organising Response to Extreme Emergencies: The Victorian Bushfires of 2009

By: Dutch Leonard and Arnold M. Howitt

How can people and organisations best respond to emergency events that are significantly beyond the boundaries of what they had generally anticipated, expected, prepared for-or even imagined? What forms of organisations are likely to be best able to cope with such... View Details

Keywords: Organizations; Management Practices and Processes; Natural Disasters; Crisis Management; Boundaries; United States

01 Dec 2022
News

A Quiet Force: Remembering Jay Light

course developer. As Dean, he led HBS through some of the most momentous and challenging times in its history. In 2008, as the global economic crisis unfolded, Light acted swiftly to strengthen the School’s financial structure and... View Details

Keywords: leadership; HBS Dean; obituary; academia

01 Jun 2024
News

Outside Voices

In just 15 years, Greece managed to seesaw from one economic extreme to the other, from almost breaking the eurozone at the depth of its debt crisis to becoming one of the fastest growing economies in Europe in 2023, according to the IMF. Now wages are rebounding,... View Details

Keywords: Jen McFarland Flint; illustration by Pete Ryan; immigration; repatriation; innovation; public policy; Greece

November 2024 (Revised January 2025)
Case

Fire at Notre Dame de Paris

By: Amy C. Edmondson and Jerome Barthelemy

In early 2019, the Notre Dame de Paris cathedral was severely damaged by a fire. Though many people still believe that the fire was due to errors made at the “sharp end”, the case suggests that it resulted from the combination of various types of errors that could have... View Details

Keywords: Failure; Crisis Management; France; Paris

Educators

November 20, 2023
Article

How Ben Minicucci Piloted Alaska Airlines Through the Pandemic

By: Ranjay Gulati

Keywords: Leadership; Health Pandemics; Crisis Management; Air Transportation Industry; Travel Industry

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May 1995 (Revised May 1996)
Teaching Note

AES Honeycomb Series TN

By: Lynn S. Paine and Charles A Nichols, III

1eaching Note for (9-395-132) and (9-395-122). View Details

Keywords: Crisis Management; Ethics; Organizational Design

December 1994 (Revised January 1995)
Supplement

AES Honeycomb (B)

By: Lynn S. Paine and Sarah C. Mavrinac

Describes the actions taken by AES management. View Details

Keywords: Crisis Management; Organizational Design; Ethics

01 Mar 2007
News

Gore All Business at HBS

WARM WELCOME: On an unseasonably mild December day, after a reception with faculty, staff, and students, Al Gore and Dean Jay Light walk to Burden Hall. We are managing the planet as if it were a business in liquidation,” former U.S. Vice... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services; Scientific Research and Development Services

February 2014
Case

The Fall of the 'Fabulous Fab'

By: Eugene F. Soltes and Nanette Byrnes

Fabrice Tourre, a mid-level trader at Goldman Sachs, seeks to understand how he was one of the only executives of any Wall Street firm held accountable in the aftermath of the financial crises. The case includes commentary from Tourre and jurors that found him guilty... View Details

Keywords: Management; Corporate Accountability; Ethics; Financial Crisis; Finance; Financial Services Industry; United States

Educators