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- All HBS Web
(2,821)
- People (3)
- News (667)
- Research (1,234)
- Events (14)
- Multimedia (26)
- Faculty Publications (758)
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
the front desk couldn’t find our reservation. The night manager immediately took us to our rooms so we could rest and even gave us an upgrade for the inconvenience. (We waited less than five minutes.) He didn’t ask for a credit card or... View Details
- 01 Dec 2019
- News
Bridging the Gap
working world, keeping education a key priority. “Student loan debt exceeds consumer credit card debt by $500 billion,” Drake continues. “We’re buying more higher ed than we are Amazon, which is just unbelievable.” Coupled with that is... View Details
- Web
Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School
Education Alumni Baker Library Historical Collections MORE EXHIBITS HOME RESEARCH LINKS POLAROID FILMS SITE CREDITS “It is just about the greatest thrill there is in the world, that feeling of living in a little universe in which all you... View Details
- April 2022
- Case
Mastercard: Creating a World Beyond Cash
In late 2021, Mastercard CEO Michael Miebach and Chairman and former CEO Ajaypal “Ajay” Banga considered how Mastercard could best position itself for continued success in the years to come. Since Mastercard’s initial public offering in 2006, the company had grown and... View Details
Keywords: Technological Innovation; Leadership; Leading Change; Organizational Culture; Business Strategy; Change; Change Management; Money; Cash; Credit; Financial Institutions; Banks and Banking; Central Banking; Financial Instruments; Credit Cards; Financial Markets; Globalization; Innovation and Invention; Innovation and Management; Innovation Strategy; Leadership Style; Competitive Advantage; Corporate Strategy; Diversification; Information Technology; Banking Industry; Financial Services Industry; North and Central America; United States; New York (state, US)
Gupta, Sunil, Linda A. Hill, Julia Kelley, and Emily Tedards. "Mastercard: Creating a World Beyond Cash." Harvard Business School Case 522-001, April 2022.
- Web
For Recruiters - Health Care
low-risk setting. Propose an Independent Project Independent Projects allow second-year HBS students to partner with an organization on a real-time challenge of strategic importance. Students are advised by a faculty member and receive academic View Details
- 06 Oct 2003
- Research & Ideas
The Problem with Hedge Funds
the failure of Long Term Capital Management, then in the late 1990s became major drivers of the market, having grown enormously. They are often close partners to the investment banks, because the funds are small money-management units with no View Details
Keywords: by D. Quinn Mills
- April 2022 (Revised May 2022)
- Case
Mastercard Labs (A)
When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, he shifted the company’s competitive focus from card networks to cash itself. Mastercard’s new vision of a “World Beyond Cash” distilled into a three-pronged framework: Grow the core business, Diversify... View Details
Keywords: Organizational Behavior; Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Ecosystem; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Globalization; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Metrics; Payments; Financial Inclusion; Financial Industry; Ambidexterity; Corporate Innovation; Innovation Lab; Digital Transformation; Digital Strategy; Credit Cards; Innovation Leadership; Organizational Culture
Hill, Linda A., Sunil Gupta, Emily Tedards, and Julia Kelley. "Mastercard Labs (A)." Harvard Business School Case 422-080, April 2022. (Revised May 2022.)
- 01 Jun 2012
- News
Catherine Kuehn Price (MBA 1986) and Malcolm Price (MBA 1987)
Malcolm, who was a practicing attorney in Australia when he decided to shift his focus to business. Now heading the Financial Sponsors Group at Credit Suisse in New York City, he views the case method as “an incredibly powerful way of... View Details
- Web
A Chronicle of the China Trade. The Papers of Augustine Heard & Co., 1840-1877
China Trade Bibliography Manuscript Collections Related Collections Site Credits “Business is too important and interesting not to be chronicled somehow,” Albert Heard wrote. 1 He was referring to his family’s firm, Augustine Heard & Co.,... View Details
- 18 Nov 2022
- HBS Case
What Does It Take to Safeguard a Legacy in Asset Management?
companies, US mid-sized companies, international small companies, and international equity. Brown’s teams use revenue instead of market capitalization to define their areas of focus, and search for companies with high long-term growth potential not recognized by the... View Details
- Web
Documenting the Wartime Effort | Baker Library | Bloomberg Center | Harvard Business School
the Corporate Image Gary Works Photograph Album Resources Research Links Films & TV Bibliography From the Director Site Credits Special Collections Search Exhibition Introduction The Founding of U.S. Steel and the Power of Public Opinion... View Details
- 02 Nov 2022
- News
Strong Finish
investment from Sontag’s firm, Prelude Growth Partners, Sol de Janeiro’s sales more than doubled. Yang credits Sontag’s investment—and well-timed advice to invest in talent acquisition and inventory, not office space—for that success,... View Details
- Web
The Challenge of Color - The High Art of Photographic Advertising - Baker Library | Bloomberg Center
Introduction The Exhibition Photography and Print Advertising Pictorial Publicity Challenge of Color Breaking Down Barriers Dream Realities Route of the Exhibition Research Links Credits Copyright © Presidents and Fellows of Harvard... View Details
- Web
The Idea of Instant Photography - Edwin H. Land & Polaroid | Harvard Business School
Education Alumni Baker Library Historical Collections MORE EXHIBITS HOME RESEARCH LINKS POLAROID FILMS SITE CREDITS “Within the hour, the camera, the film, and the physical chemistry became so clear to me.” Edwin Land, "On Some Conditions... View Details
- Web
HBS Cases | Baker Library | Bloomberg Center | Harvard Business School
Skip to Main Content Lehman Brothers Collection Resources Baker Library Collections Corporate Reports Collection R. G. Dun & Co. Credit Reports HBS Cases Baker Old Class Collection Related Archival Collections Bibliography Site View Details
- 10 Apr 2014
- Research & Ideas
John Kotter’s Plan to Accelerate Your Business
explicitly and frequently," to Clayton Christensen's insights about how poorly companies handle the technological discontinuities inherent in a faster moving world. Kotter also credits recent work by Nobel Laureate Daniel Kahneman, who... View Details
Keywords: by Kim Girard
- Web
HBS - Key Metrics
electricity from the grid, electricity from our solar panels (solar renewable energy credits [SRECs], which represent the environmental benefit, are sold to the Harvard Utility to meet its state renewable energy requirements), natural gas... View Details
- Web
Driving Impact in Emerging Markets with HBS Alum Nneka Chime (MBA 2015) - Recruiting
a reality, Nneka focused on building relationships and has found the strength of the HBS network to be particularly powerful. “The HBS alumni network is so large you can always find folks that you connect with, personally and professionally, who you can help or can... View Details
- September 2004 (Revised February 2007)
- Case
Hedging Currency Risks at AIFS
By: Mihir A. Desai, Vincent Dessain and Anders Sjoman
The American Institute for Foreign Studies (AIFS) organizes study abroad programs and cultural exchanges for American students. The firm's revenues are mainly in U.S. dollars, but most of its costs are in eurodollars and British pounds. The company's controllers review... View Details
Keywords: Foreign Direct Investment; Investment Funds; Financial Strategy; Forecasting and Prediction; Revenue; Credit Derivatives and Swaps; Currency; Currency Exchange Rate; Education Industry; North and Central America
Desai, Mihir A., Vincent Dessain, and Anders Sjoman. "Hedging Currency Risks at AIFS." Harvard Business School Case 205-026, September 2004. (Revised February 2007.)
- 05 Jun 2009
- What Do You Think?
What Does Slower Economic Growth Really Mean?
modest increases in both productivity and jobs.) It also means, even without a change in tax rates, a larger tax base. This is important to the extent that it is a major component of a government's plan to manage its capital accounts, which in turn has important... View Details