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  • 15 Jun 2021
  • News

The Path Ahead

has taken the lead in coordinating and sharing case leads, and we saw remarkable progress this past year in the Required Curriculum of the MBA Program. COVID-19 has changed the way we operate in both business and social settings. What (if... View Details
  • 10 Mar 2021
  • Blog Post

COVID Killed the Traditional Workplace

is codified and can be easily shared from a distance. Being together matters when tasks are interdependent, require sharing tacit knowledge in fluid ways, and coordination needs are not scripted or predictable. An honest assessment of the... View Details
Keywords: All Industries
  • 20 Oct 2015
  • First Look

October 20, 2015

We also identify the mediating role that communication and leadership play in generating these effects. We find other-regarding workers tend to depress efforts by 15% on average. However, selfish workers are nearly three times more likely to lead workers to View Details
Keywords: Sean Silverthorne
  • 01 Apr 2008
  • First Look

First Look: April 1, 2008

public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and specialty areas are View Details
Keywords: Martha Lagace
  • 15 Nov 2016
  • First Look

November 15, 2016

deployment, and management of multiple brands as a coordinated portfolio of meaning-based assets that address the needs of diverse customers in a marketplace and maximize return while minimizing risk. It specifies the optimal portfolio of... View Details
Keywords: Sean Silverthorne
  • 11 Oct 2016
  • First Look

October 11, 2016

behavior; (3) a top-down or laissez-faire style by the leader, which prevents honest conversation about problems; (4) a lack of coordination across businesses, functions, or regions due to poor organizational design; (5) inadequate... View Details
Keywords: Sean Silverthorne
  • 01 Jun 2009
  • News

Too Big To Fail

measure, however, begs the question of who should do the measuring? The Congressional Oversight Panel saw merit in several options. The regulator “could be an existing agency, such as the Board of Governors of the Federal Reserve System, a new agency, or a View Details
Keywords: Roger Thompson; federal bailouts; Credit Intermediation and Related Activities; Finance
  • 12 Jul 2021
  • News

Alumni Confront the COVID-19 Crisis

the pandemic spread around the world, HBS’s 15 global centers and offices have been instrumental in supporting faculty researching the impact of the pandemic and supporting alumni who have faced unprecedented challenges in its wake. In FY20, the School’s global... View Details
  • 19 Jan 2021
  • In Practice

Leadership Advice for Biden: Restore a Sense of Calm

feel and be much compelled to shore up the core strengths of government. Our federal government must deliver with competence and strong coordination on all of its basic functions, especially these days. It also must find ways to be... View Details
Keywords: by Dina Gerdeman
  • 01 Oct 2013
  • First Look

First Look: October 1

government procurement policies can accelerate the diffusion of new environmental standards that require coordinated complementary investments by various types of private adopters. Download working paper: http://ssrn.com/abstract=2142085... View Details
Keywords: Sean Silverthorne
  • 17 Mar 2009
  • First Look

First Look: March 17, 2009

care services are internationally renowned for quality. In 2008, The Clinic is restructuring the organization into teams defined around patient needs, rather than traditional medical specialties. "Patients First!" takes shape as the teams measure and report... View Details
Keywords: Martha Lagace
  • 06 Feb 2007
  • First Look

First Look: February 6, 2007

president of purchasing to coordinate and centralize purchasing procedures in a multinational company. He encounters a lack of active cooperation. A rewritten version of an earlier case by G. Lombard. Purchase this case:... View Details
Keywords: Martha Lagace
  • 25 Mar 2014
  • First Look

First Look: March 25

and cultural assets, as well as skills and ideologies across borders. The chapter argues that capitalism proved much better than political leaders in building institutions that coordinated activities across borders, but also points to the... View Details
Keywords: Sean Silverthorne
  • 14 Jan 2014
  • First Look

First Look: January 14

physical assets (such as health records); combining data within and across industries (to, say, coordinate supply chains); trading data (as mobile providers do with information on users' whereabouts); and codifying best-in-class... View Details
Keywords: Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

performance measures over time to transform Cross Country Group from an opportunistic family business into a sophisticated industry leader. Cross Country (renamed Agero in 2011) operated call centers that coordinated with thousands of... View Details
Keywords: Sean Silverthorne
  • 29 Sep 2009
  • First Look

First Look: September 29

leverage during bad times. If refinancing-facilitated homeowner-equity extraction is sufficiently widespread—as it was during the years leading up to the peak of the U.S. residential real-estate market—the inadvertent coordination of... View Details
Keywords: Martha Lagace
  • 31 Jul 2012
  • First Look

First Look: July 31

121-year old mission-driven organization for a world of accelerating digital convergence and decreasing magazine sales. Historically a proponent of evolutionary change, he is considering a radical move: creating a senior management position responsible for e-commerce... View Details
Keywords: Carmen Nobel
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

25-year history. The protagonist, Yvonne Murray, is a group program manager at Adobe and responsible for coordinating the integration of her business unit's product—Device Central—in Creative Suite 3. Murray is copied on an email that... View Details
Keywords: Martha Lagace
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

are witnessing the dawn of a new model of corporate power: The coordination of actions and decisions on the front lines now appears to stem from widely shared values and a sturdy platform of common processes and technology, not from... View Details
Keywords: Martha Lagace
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

incomplete contracts model of vertical integration choices into a standard perfectly competitive international trade framework. Integration decisions are driven by a trade-off between the pecuniary benefits of coordinating production... View Details
Keywords: Sean Silverthorne