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Show Results For
- All HBS Web
(2,098)
- People (3)
- News (356)
- Research (1,311)
- Events (13)
- Multimedia (4)
- Faculty Publications (461)
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- 20 Nov 2007
- First Look
First Look: November 20, 2007
Research Agenda Author:Roberto Verganti Periodical:Journal of Product Innovation Management (forthcoming) Abstract Recent studies on design management have helped us to better comprehend how companies can apply design to get closer to... View Details
Keywords: Martha Lagace
- 09 Apr 2012
- Research & Ideas
Who Sways the USDA on GMO Approvals?
asking that question through research on the controversial issue of genetically modified organisms (GMOs), agricultural products that are genetically altered to increase yield, incorporate pesticide properties, or exhibit other beneficial... View Details
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
Mott said "let's not forget the plethora of research that shows teams consistently outperform individuals. It is the modifying effect of the team, which also slows down the decision-making process, that produces a better... View Details
Keywords: by James Heskett
- 12 Oct 1999
- Research & Ideas
Bright Ideas: The Creative Power of Groups
of companies have participants role-play to gain a better sense of others' points of view or to sense how consumers would actually use new products. When Interval Research Corp. wanted its young designers to... View Details
Keywords: by Laurie Joan Aron
- 23 Jul 2024
- In Practice
The New Rules of Trade with China: Navigating Tariffs, Turmoil, and Opportunities
national security efforts, for example, produce unwelcome reactions from other countries. My research is currently focused on how firms are reshaping their practices in response to this new geopolitical context and economic security... View Details
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
people are chronically disappointed and frustrated by their experiences as consumers and employees. We no longer trust large organizations to serve our needs. On every level, we are experiencing a divisive "us vs. them"... View Details
Keywords: by Martha Lagace
- 11 Nov 2020
- Research & Ideas
How Hackathons Help Decide Platform Winners and Losers
mass of consumers and producers. “If I was a tech company, I would sponsor every single hackathon I could find.” The researchers used an innovative dataset to show that the social environment of hackathons... View Details
- 26 Sep 2006
- First Look
First Look: September 26, 2006
in the consumer electronics, personal computer, and entertainment industries. Set at a time when companies were starting to release products for each format, this case includes a brief history of the format war along with information on... View Details
Keywords: Sean Silverthorne
- 04 Apr 2007
- Research & Ideas
The Business of Global Poverty
networks, product packaging, and financing instruments to meet the needs and requirements of very poor customers. As members of the School's Global Poverty Project (GPP), Kash Rangan, John Quelch, and other faculty members have studied and View Details
Keywords: by Garry Emmons
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
on-site environmental management. For example, over 1,000 business leaders participate in We Can Lead, a coalition that calls for the passage of comprehensive climate legislation. Similarly, 20 large consumer companies such as ice cream... View Details
- 11 Aug 2016
- Cold Call Podcast
Why College Rankings Keep Deans Awake at Night
You can have a great research faculty but how do they learn, how do the students learn, how do the students come to know them? This is entirely missing in this system. Brian: That's a big gap. Particularly as we think about the student... View Details
- 02 Sep 2014
- First Look
First Look: September 2
https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar Abstract—While services already... View Details
Keywords: Sean Silverthorne
- 17 Apr 2017
- HBS Case
This Turkish Debt Collector Is Customer-friendly
of both their consumers and regulators. “Usually, with debt collection, the object is to dial for dollars—collect as much as you can in the first phone call, and then outsource the work to the legal system,” says Campbell, whose View Details
- 28 Mar 2018
- Research & Ideas
Sophisticated Investors May Be Harming Fintech Lending Platforms
slice of the consumer-lending business over the last decade. In 2016, these loans represented a third of unsecured consumer loan volume in the United States. And their revenues are expected to grow 20 percent each year over the next five... View Details
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
two decades, according to the 2010 case The Smart Grid, prepared by Henderson, Associate Professor Noel Maurer, and former research associate Catherine Ross. When demand peaks beyond the capacity of the base system, utility companies use... View Details
- 28 Jun 2016
- First Look
June 28, 2016
"CEO activism" can influence public opinion and consumer attitudes. Our field experiment examines the impact of Apple CEO Tim Cook’s public statements opposing a pending religious freedom law that critics warned would allow discrimination... View Details
Keywords: Sean Silverthorne
- 02 Jan 2020
- Op-Ed
Medicare for All or Public Option: Can Either Heal Health Care?
resorting to Medicare’s financing gimmicks. About the Author Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at Harvard Business School. James Wallace is a senior research associate. Herzlinger and... View Details
- 29 Oct 2018
- Research & Ideas
Hunting for a Hot Job in High Tech? Try 'Digitization Economist'
problems like advertising auctions and market design. The accelerating phenomenon has given rise to a new field within economics called the economics of digitization. Research from the field is quickly finding its way into practice,... View Details
- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
IPO in 1990 to a $10-billion company today, with a market value of close to $140 billion! I'm also doing research for a case on Drugstore.com, which is essentially a drug store "built" on the Internet. It's getting ready to... View Details
Keywords: by Staff
- 14 Oct 2013
- Research & Ideas
Blockbuster! Why Star Power Works
in general is too risky a strategy, and entertainment businesses should vigorously try to save costs in an effort to increase profits. But in my research I have found that betting heavily on the most likely blockbusters and spending... View Details