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  • All HBS Web  (8,139)
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  • 14 Jan 2002
  • Research & Ideas

Countries on the Cusp: The Power of Nationalism

most interesting was to really see that in each of the countries what the government was doing and what the political parties most agreed upon was obvious. They thought it was the most rational thing they... View Details
Keywords: by Martha Lagace
  • 06 Jul 2021
  • Blog Post

The MS/MBA Technology Showcase: A Celebration of Our Startups

thrown-together coding skills, my network, and sheer luck. I landed my first job as a software engineering consultant at Red Hat, and launched into a new world of software engineering. Two years later, I combined my View Details
  • 23 Jul 2001
  • Research & Ideas

How One Center of Innovation Lost its Spark

could also explore how differing trajectories of technological development influence the evolution of industrial clusters. It would also be interesting to chart the attempts by... View Details
Keywords: by Donald Sull; Manufacturing; Transportation; Auto
  • 12 Jan 2004
  • What Do You Think?

How Should We Think About the Exportation of Jobs?

responses did not correlate well with country of origin. One interesting example concerned fears about the two-tiered economy created by job exportation. Before concluding, "These trends cannot be... View Details
Keywords: by James Heskett
  • Winter 2021
  • Article

Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation

By: James K. Sebenius, Ben Cook, David A. Lax, Isaac Silberberg and Paul Levy
While social media has had profound effects in many realms, the theory and practice of negotiation have remained relatively untouched by this potent phenomenon. In this article, we survey existing research in this area and develop a broader framework for understanding... View Details
Keywords: Bargaining; 3D Negotiation; Negotiation; Conflict and Resolution; Social Media
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Sebenius, James K., Ben Cook, David A. Lax, Isaac Silberberg, and Paul Levy. "Dealmaking Disrupted: The Unexplored Power of Social Media in Negotiation." Special Issue on Artificial Intelligence, Technology, and Negotiation. Negotiation Journal 37, no. 1 (Winter 2021): 97–141.
  • November 2007 (Revised March 2014)
  • Case

Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies

By: Noam Wasserman
Describes the issues facing a founder-CEO regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case... View Details
Keywords: Entrepreneurship; Governing and Advisory Boards; Job Cuts and Outsourcing; Management Teams; Managerial Roles; Conflict Management
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Wasserman, Noam. "Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies." Harvard Business School Case 808-088, November 2007. (Revised March 2014.)
  • 01 Nov 1999
  • Research & Ideas

John H. Patterson and the Sales Strategy of the National Cash Register Company, 1884 to 1922

rules of salesmanship at N.C.R. was the ability to demonstrate "sympathy [toward] ... the business and interests of the P.P. [or "Probable Purchaser"] and... View Details
Keywords: by Walter A. Friedman
  • May 2024
  • Article

Tepid Uptake of Digital Health Technologies in Clinical Trials by Pharmaceutical and Medical Device Firms

By: Caroline Marra and Ariel D. Stern
Digital health technologies (DHTs) can enable more patient-centric therapeutic development by generating evidence that captures how patients feel and function, enabling decentralized trial designs that increase participant inclusivity and convenience, and collecting... View Details
Keywords: Health Care and Treatment; Technological Innovation; Product Development; Health Testing and Trials; Governing Rules, Regulations, and Reforms
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Marra, Caroline, and Ariel D. Stern. "Tepid Uptake of Digital Health Technologies in Clinical Trials by Pharmaceutical and Medical Device Firms." Clinical Pharmacology & Therapeutics 115, no. 5 (May 2024): 988–992.
  • 2010
  • Working Paper

Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector

By: Malcolm S. Salter
This paper describes how the gaming of society's rules by corporations contributes to the problem of institutional corruption in the world of business. "Gaming" in its various forms involves the use of technically legal means to subvert the intent of society's rules in... View Details
Keywords: Crime and Corruption; Civil Society or Community; Competitive Advantage; Earnings Management; Trust; Law; Performance; Investment Funds; Private Sector; Behavior; Relationships; Goals and Objectives
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Salter, Malcolm S. "Lawful but Corrupt: Gaming and the Problem of Institutional Corruption in the Private Sector." Harvard Business School Working Paper, No. 11-060, December 2010.
  • 01 Oct 1999
  • News

HBS Alumni Association Board of Directors: President's Report

As the newly elected president of the HBS Alumni Association, I am very excited at the prospect of leading this important organization and representing your interests to the... View Details
  • 01 Jun 1996
  • News

HBS Alumni Association Board of Directors: President's Report

taking advantage of these conferences, which first took shape in their present form at a 1990 HBSAA Board of Directors' meeting hosted by the Paris club. That program was so View Details
Keywords: Cathy Connett
  • 17 Feb 2022
  • Blog Post

The Fifth Year of Short Intensive Programs (SIPs) at HBS

Debora Spar (formerly of Barnard College and currently senior associate dean for business and global society at HBS) and Larry Summers (Harvard); to leaders in the ed-tech and venture fields such as Ryan Craig View Details
  • 14 Dec 2015
  • Research & Ideas

Deflategate and the Sustained Success of the New England Patriots

one,” says Iansiti, who describes himself as more of a soccer person. “The more I got into it, the more I read about it, it became more and more interesting and more and more fascinating, so it kind View Details
Keywords: by Roberta Holland; Sports
  • 01 Oct 2009
  • What Do You Think?

Can the “Masks of Command” Coexist with Authentic Leadership?

mask concept explains most if not all of mankind's woes of today." Those arguing a middle ground put forth some interesting suggestions, such as Leamon Duncan's: "... View Details
Keywords: by Jim Heskett
  • October 2021
  • Article

Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach

By: Nicolas Padilla and Eva Ascarza
The success of Customer Relationship Management (CRM) programs ultimately depends on the firm's ability to understand consumers' preferences and precisely capture how these preferences may differ across customers. Only by understanding customer heterogeneity, firms can... View Details
Keywords: Customer Management; Targeting; Deep Exponential Families; Probabilistic Machine Learning; Cold Start Problem; Customer Relationship Management; Programs; Consumer Behavior; Analysis
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Padilla, Nicolas, and Eva Ascarza. "Overcoming the Cold Start Problem of CRM Using a Probabilistic Machine Learning Approach." Journal of Marketing Research (JMR) 58, no. 5 (October 2021): 981–1006.
  • 31 Jul 2019
  • News

Skydeck Live: The Rise of the FOMO Sapiens

so as I said, this has been around since the dawn of time, but it has been supercharged by technology. And so I actually had a guy on the show who is a very interesting character. His name is Giancarlo... View Details
  • 16 Dec 2014
  • News

Laying the foundation for a better understanding of Japan

Nobuo Sato (MBA 1982) appreciates the importance of cultivating a global awareness in HBS students. As executive director of the HBS Japan Research Center (JRC), he especially wants them to have a better... View Details
  • 01 Jun 2017
  • News

A Finger on the Pulse of the Financial System

on channeling the keen interest many of us have in financial stability.” There is consensus within the group that financial instability often follows periods when institutions, policy makers, and investors... View Details
  • May 2024
  • Article

Design of Off-Grid Lighting Business Models to Serve the Poor: Field Experiments and Structural Analysis

By: Bhavani Shanker Uppari, Serguei Netessine, Ioanna Popescu and Rowan P. Clarke
A significant proportion of the world's population has no access to grid-based electricity and so relies on off-grid lighting solutions. Rechargeable lamp technology is gaining popularity as an alternative off-grid lighting model in developing countries. In this paper,... View Details
Keywords: Technological Innovation; Developing Countries and Economies; Consumer Behavior; Poverty; Logistics; Business Model; Utilities Industry
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Uppari, Bhavani Shanker, Serguei Netessine, Ioanna Popescu, and Rowan P. Clarke. "Design of Off-Grid Lighting Business Models to Serve the Poor: Field Experiments and Structural Analysis." Management Science 70, no. 5 (May 2024): 3038–3058.
  • November 2008
  • Journal Article

Can Research Committees Add Value for Investors? An Analysis of Lehman Brothers' Ten Uncommon Values® Recommendations

By: Boris Groysberg, Paul M. Healy and Yang Gui
Since 1949 Lehman Brothers has used an investment committee to select the top ten recommendations made by its analysts each year. We examine the performance of this committee's recommendations and find that on average its selections generated abnormal returns of 2.7%... View Details
Keywords: Forecasting and Prediction; Stocks; Financial Markets; Investment; Investment Return; Governing Rules, Regulations, and Reforms; Performance Expectations; Groups and Teams; Research; Value Creation
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Groysberg, Boris, Paul M. Healy, and Yang Gui. "Can Research Committees Add Value for Investors? An Analysis of Lehman Brothers' Ten Uncommon Values® Recommendations." Journal of Financial Transformation 24 (November 2008): 123–130.
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