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  • All HBS Web  (3,458)
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  • 27 Feb 2013
  • Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

through on our goals and wishes. And yet, even when we have spent time developing our plans and are fully committed to our best intentions, our decisions often veer off course in unexpected ways. Greg set off to choose a souvenir that... View Details
  • 25 Sep 2000
  • Research & Ideas

Cyber-Marketing: Scouting the Digital Communications Frontier

already-low cost of digital communications declines toward zero, the Web's radical interactivity presents new challenges to marketers, who must now learn how to build and sustain intimate customer relationships on a far larger scale than ever before. Take Yahoo!, for... View Details
Keywords: by Peter K. Jacobs
  • 26 Mar 2008
  • Sharpening Your Skills

Sharpening Your Skills: Disaster!

from the tragedy? For one, small decisions have big consequences. Key concepts include: Words and actions by leadership shape perceptions and beliefs of organization members. Leaders need to hold a delicate balance in nurturing confidence, dissent, and View Details
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

special committees can use to level the playing field: for example, contractual commitments from management that allow the board to run the process; pre-signing rather than post-signing market checks; information rights rather than match... View Details
Keywords: Sean Silverthorne
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

as reindeer and elves, and the pilot sang Christmas carols while gently rocking the plane"), their commitment to the airline and maintaining its profitability provides evidence of a compelling company culture. Maintaining longer... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 05 Mar 2019
  • First Look

New Research and Ideas, March 5, 2019

aligned—or coupled—with their formal commitments to labor codes of conduct. Using data on 3,276 suppliers in 55 countries, we find that in suppliers with high-powered efficiency structures (piece-rate pay), labor codes are internally... View Details
Keywords: Dina Gerdeman
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

interactive control systems. The module discusses how top managers use the levers of control to inspire commitment to the organization’s purpose, stake out the territory for experimentation and competition, coordinate and monitor the... View Details
Keywords: Sean Silverthorne
  • 29 Apr 2014
  • First Look

First Look: April 29

framework of strategic complements and substitutes can help companies anticipate competitors' responses. It is particularly helpful in deciding on price- or capacity-commitments (or pre-emption), but it can provide more general guidance for analyzing the potential... View Details
Keywords: Sean Silverthorne
  • 20 Jun 2012
  • Lessons from the Classroom

Teaching Leadership: What We Know

applications of that knowledge or imbues the identity of leadership on that student, the educational outcomes need to adhere to the criteria of veracity and accuracy we hold for any other field taught in a university setting. Moreover, academics must do this while... View Details
Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education
  • 06 Aug 2020
  • Research & Ideas

Who Will Give You the Best Professional Guidance?

experience and the time they commit to the company. Some advisers work ad hoc as needed while others are more prescriptive with a set number of hours per week or month that they are available for consultation. In some cases, advisers are... View Details
Keywords: by Julia B. Austin
  • 02 Sep 2002
  • What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

person's commitment to service outside of their profession ... as good an indication as any of a person's commitment to more than just achieving status and making money" (Tammy Doty); 3) encouraging a... View Details
Keywords: by James Heskett
  • 14 Mar 2017
  • First Look

First Look at New Research, March 14

supplement the new home-sharing rules was not materializing. Turner was hearing that the company’s proposed commitments that spanned education on regulations, enforcement assistance, and tax collection might not be enough to secure what... View Details
Keywords: Sean Silverthorne
  • 08 Oct 2014
  • Research & Ideas

Who Is the Chief Sustainability Officer?

behave and operate in a more sustainable way? It allows you to envision new markets, new opportunities, and new needs. Very few companies have reached this stage." Boosting Commitment Many companies don't make it to the innovation... View Details
Keywords: by Dina Gerdeman; Manufacturing
  • 15 Nov 2010
  • Lessons from the Classroom

Connecting Goals and Go-To-Market Initiatives

understand your industry and its market dynamics. But industry is not destiny. As usual in business, the important levers in aligning strategy and sales are committed leadership and management behaviors. Our program is intended to help... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Sep 2009
  • First Look

First Look: September 1

to commit to the next major tranche of the investment. Charged with finalizing her decision in less than 24 hours, Seidenberg weighed the pros and cons of the next round of financing. Was it really possible to pull together such a broad... View Details
Keywords: Martha Lagace
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

Case 806-124 Dick Berggren, well-known FOXTV announcer for NASCAR races and executive editor of Speedway Illustrated magazine, considers how to grow the business he founded and balance his time, energy, and commitments to his wife.... View Details
Keywords: Sean Silverthorne
  • 09 Feb 2004
  • Research & Ideas

Got a New Strategy? Now Make it Happen

They do not convince employees that management wants to know the truth and is ready to act. Quite the reverse—all too often, these methods lead to cynicism, and cynicism is the enemy of commitment to change. In one highly regarded company... View Details
Keywords: by Michael Beer & Russell A. Eisenstat
  • 14 Jun 2016
  • First Look

June 14, 2016

the High Intensity Workplace: An 'Always Available' Culture Breeds a Variety of Dysfunctional Behaviors By: Reid, Erin and Lakshmi Ramarajan Abstract—People today are under intense pressure to be “ideal workers”—totally committed to their... View Details
Keywords: Sean Silverthorne
  • 16 Mar 2010
  • First Look

First Look: March 16

will be more willing to commit resources to the firm. In this way, success breeds success and strengthens performance persistence. Conflict of Interest and the Intrusion of Bias Authors:Don A. Moore, Lloyd Tanlu, and Max Bazerman... View Details
Keywords: Martha Lagace
  • 17 Apr 2007
  • First Look

First Look: April 17, 2007

committed a major strategic blunder by introducing a product that did not work? And, if so, how could P&G best take advantage of the situation? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=706435... View Details
Keywords: Martha Lagace
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