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  • 20 Sep 2017
  • Research & Ideas

The Three Types of Leaders Who Create Radical Change

says Battilana, the Joseph C. Wilson Professor of Business Administration at Harvard Business School and Alan L. Gleitsman Professor of Social Innovation at the Harvard Kennedy School, who, for more than a... View Details
Keywords: by Carmen Nobel
  • 19 Feb 2019
  • News

This Company Is Japan’s Top Contender for Global Internet Domination

  • 08 Sep 2022
  • Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

for Boomers to step aside, and for the new generation to step up,” says George, now an executive fellow at Harvard Business School. “They are the leaders we need.” Many Baby Boomers in the US are rejecting the idea of a quiet Florida... View Details
Keywords: by Lane Lambert
  • 22 Feb 2011
  • Research & Ideas

The Most Important Management Trends of the (Still Young) Twenty-First Century

HBS Working Knowledge recently celebrated its tenth birthday, and we mark the occasion by looking back and looking forward. We've asked HBS Dean Nitin Nohria and a number of faculty to both remark on what they view as the most significant View Details
Keywords: by Sean Silverthorne
  • Web

Hiring at HBS: How Summer Interns Make an Impact at Bridges Fund Management - Recruiting

Insights & Advice 21 Feb 2024 Hiring at HBS: How Summer Interns Make an Impact at Bridges Fund Management Becca Carnahan Author HBS Team tag All Locations Company Perspectives Recruiting Strategies Summer Internships Venture Capital / Private Equity For Harvard View Details
  • 02 Nov 2023
  • Blog Post

Getting a Peek Into the HBS Experience

interacting with current students, and actively engaging in HBS classroom activities, I knew that I would walk away from the three-day virtual event feeling more genuinely informed about why a Harvard MBA experience is so exceptional.... View Details
  • 24 Apr 2018
  • Op-Ed

Op-Ed: What Mark Zuckerberg Can Learn About Crisis Leadership from Starbucks

Starbucks CEO Kevin Johnson (left) meets with employees and community members in this file photo. (Photo courtesy Starbucks.) Johnson & Johnson CEO Jim Burke’s leadership during the 1982 Tylenol crisis is what we at Harvard Business... View Details
Keywords: by Bill George; Technology; Food & Beverage
  • Web

Team - Case Method Project

About Team 17ms David Moss Paul Whiton Cherington Professor of Business Administration David Moss is the Paul Whiton Cherington Professor at Harvard Business School and the founder of the Case Method... View Details
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

the sector’s success, but to what extent have the loans meaningfully improved livelihoods? That question has been more difficult to track, say Natalia Rigol and Ben Roth. Both development economists and assistant professors at Harvard View Details
Keywords: by Jen McFarland Flint; Financial Services
  • February 2021 (Revised March 2022)
  • Case

TikTok in 2020: Super App or Supernova?

By: Jeffrey F. Rayport, Dan Maher and Dan O'Brien
TikTok’s parent company, ByteDance, was launched in 2012 around a simple idea – helping users entertain themselves on their smartphones while on the Beijing Subway. In less than a decade, it had become one of the world’s most valuable private companies, with investors... View Details
Keywords: Business Model; Business Startups; Business Organization; Change Management; Disruption; Cross-Cultural and Cross-Border Issues; Global Strategy; Health Pandemics; Innovation Strategy; Growth and Development Strategy; Growth Management; Brands and Branding; Marketing Strategy; Marketing Channels; Network Effects; Digital Platforms; Product Design; Product Development; Partners and Partnerships; Opportunities; Social Issues; Mobile and Wireless Technology; Internet and the Web; Value Creation; United States; China
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  • Web

Building the On-Demand Workforce - Managing the Future of Work

benefit from this trend? What are the implications for workers and what choices are policymakers weighing? Digital platforms for highly skilled freelancers are set to broker more strategic engagements for View Details
  • May 2025 (Revised June 2025)
  • Supplement

Michael Ku and Global Clinical Supply at Pfizer Inc.: Bringing Hope to Patients (D)

By: Linda A. Hill and Lydia Begag
This fourth installment in the Pfizer Global Clinical Supply (GCS) transformation case series highlights how over a decade of cultural and digital evolution positioned GCS to meet unprecedented global challenges. In 2011, Michael Ku became the Vice President of GCS and... View Details
Keywords: Innovation Leadership; Technological Innovation; Leadership Development; Leadership Style; Research and Development; Science-Based Business; Transformation; Health Pandemics; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Leading Change; Product Launch; Supply Chain; Organizational Change and Adaptation; Alignment; Pharmaceutical Industry; Biotechnology Industry; Health Industry; United States; Asia; Europe; Latin America
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  • 2012
  • Other Unpublished Work

Strategic responses to collective activism in the U.S. biomass sector

By: Shon R. Hiatt
Almost all companies face constraints and pressure from collective activists. Using tactics such as protests, boycotts, and lobbying, social movement organizations and collective actors can draw significant media attention to issues facing industries and organizations,... View Details
Keywords: Environmental Sustainability; Business and Community Relations; Social and Collaborative Networks; Governing Rules, Regulations, and Reforms; Identity; Forest Products Industry; United States
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  • 12 Feb 2018
  • Research & Ideas

Customers at the Back of the Line Are Anxious—Can You Keep Them from Leaving?

Nobody likes being last. We avoid picking the cheapest wine on the menu or the final donut in the box. “And we hate being picked last in gym class,” says Harvard Business School professor Ryan Buell. “Humans are very social creatures, and... View Details
Keywords: by Michael Blanding; Retail; Service
  • Web

Building Iconic Brands and Brighter Futures: Interview with Glossier CEO, Kyle Leahy - Recruiting

brand to new heights. Since its founding in 2014, Glossier had disrupted the beauty industry, created a powerful community-driven brand, and was looking to build the business that would unlock its growth and potential. With diverse... View Details
  • 30 May 2000
  • Research & Ideas

Market Makers Bid for Success

site, where only their stuff appears. But we also propagate Dell's listings through to MSN auctions, so people can bid on them from within MSN. Sahlman: My sense is that many of the people who are engaged in e-commerce ventures are not... View Details
Keywords: by Staff; Web Services; Technology
  • 01 Dec 2023
  • News

A Continuum of Innovation

As senior associate dean and chair of the MBA Program, Matt Weinzierl has a running list of questions that he and Jana P. Kierstead, the executive director of MBA and Doctoral programs, always keep in mind. They range from the curricular (How can we ensure that the MBA... View Details
Keywords: Jennifer Gillespie
  • 16 Oct 2017
  • Research & Ideas

The Most Successful Startups Have Hands-On Founders

performance, the researchers say. Founders are usually very busy people—they recruit key employees, raise funds, find a board, develop partnerships, set strategy, and design the organization, to name a few responsibilities. What often... View Details
Keywords: by Dina Gerdeman
  • 27 Sep 2017
  • Blog Post

Meet the Latino Student Association

Latin America and any student with professional or cultural interest in impacting the future of Latino leadership in the United States. We also promote the engagement of the Latino business community with... View Details
Keywords: All Industries
  • 15 Oct 2018
  • Research & Ideas

Shaky Business: How Handshakes Win Negotiations

Kritchanut Humans have lots of rituals to choose from when greeting each other—embrace or no embrace? Kiss one cheek or two? But one ritual that is remarkably consistent across cultures is the handshake. “That form of physical contact is surprisingly ubiquitous,” says... View Details
Keywords: by Michael Blanding