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Show Results For
- All HBS Web
(1,540)
- People (1)
- News (440)
- Research (997)
- Multimedia (2)
- Faculty Publications (292)
- 16 May 2011
- Research & Ideas
What Loyalty? High-End Customers are First to Flee
threat of increased service competition," says Campbell. Differences Across Markets Customers and companies trade off between price and service. "Every customer has his or her own level of service sensitivity," says Buell.... View Details
Keywords: by Julia Hanna
- 15 Jan 2013
- First Look
First Look: January 15
Value Added Tax Authors:Pomeranz, Dina Abstract Tax evasion generates billions of dollars of losses in government revenue and creates large distortions, especially in developing countries. A growing, mostly theoretical literature argues... View Details
Keywords: Sean Silverthorne
- Web
Harvard Business School
worked in Kansas City, Missouri where he oversaw an experimental summer project for Gordon T. Beaham III (HBS '58). The project, Black Light, Inc., produced comic strips for a television cartoon series marketed for Black children. 16... View Details
- 30 Sep 2024
- News
The Making of a Streaming Sensation
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: When the Netflix series Geek Girl debuted this summer, it quickly became the second most-watched show globally on the platform. Based on the young adult book series by author Holly Smale about... View Details
- 09 Mar 2021
- News
Addressing Education Inequities Exacerbated by the Pandemic
Children learning remotely often have to rely on parents or a sibling for help. The pandemic has caused the largest disruption of education systems in history, affecting more than one billion learners in more than 190 countries, according... View Details
Keywords: Jennifer Gillespie
- September 2010
- Teaching Note
Acumen Fund: Measurement in Impact Investing (TN) (A) and (B)
By: Alnoor Ebrahim
Teaching Note for 310011 and 310017. View Details
- 22 Feb 2022
- News
An Rx for Small Business Recovery
efforts. Beyond the $800 billion Paycheck Protection Program (PPP), these included 90 percent guarantees on SBA-backed loans, a tactic first deployed by Mills during the Great Recession. “Early-stage cash infusions have been critical,”... View Details
Keywords: Deborah Blagg
- 01 Jan 2007
- News
Hansjörg Wyss, MBA 1965
five-year plan, and I can't analyze things with spreadsheets. I get bored." The same has held true for how Wyss has approached his career. Asked if he ever thought he would spend thirty years building a medical device company into a $2.3 View Details
- 01 Mar 2012
- News
Putting Ghosts to Rest
markets in bulk and get better prices for everyone. But such entrepreneurs seemed to figure only vaguely in the Rwandan government’s plans, and I couldn’t figure out why. Why take the riskier co-op approach? My mind started to wander. As... View Details
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
she was president of the Fidelity Personal Investments unit of Fidelity Investments, serving 4 million customers with $500 billion in assets. She answers our questions in this e-mail Q&A. Poping Lin: We are familiar with the benefits... View Details
Keywords: by Poping Lin
- 07 Aug 2019
- Research & Ideas
Big Infrastructure May Not Always Produce Big Benefits
their focus to developing countries, which have undertaken ambitious and dramatic infrastructure projects in recent years. India’s Golden Quadrilateral highway received new sections and major upgrades between 2001 and 2006, when 95... View Details
- 21 Apr 2015
- First Look
First Look: April 21
Allstate's stock price rose 45%, buoyed by Wilson's promise that return on equity would reach 13% by 2014. At the May 2012 AGM, Wilson's support from shareholders surged to 97%. By the end of 2012, revenues were up 2% to $33.3 View Details
Keywords: Carmen Nobel & Sean Silverthorne
- 10 Apr 2006
- Research & Ideas
American Auto’s Troubled Road
the United States was a highly protected market," declares HBS professor Malcolm Salter, who has tracked the auto industry for decades. "That wasn't because of trade barriers but because gasoline prices were so much lower than... View Details
- 30 Apr 2001
- Research & Ideas
New Paths to Success in Asia
what doesn't. China knows it has a huge price advantage in terms of production capability if it can make the Internet work to its advantage to market goods to the West. American managers are still reeling from last year's wild dot-com... View Details
Keywords: by Alejandro Reyes & Deborah Blagg
- Web
The Art of "Posting" - The Art of American Advertising
study of advertising in the United States. 34 The Associated Billposters of the United States and Canada began to regulate the industry, including setting prices and length of time a poster would be displayed. Advertisers sent out local... View Details
- 01 Oct 2001
- News
Q&A: Orin Smith
that one of the most important things we've done is to popularize high-quality coffee and persuade the customer to pay a higher-than-average price for it. This enables us to pay two to three times what traditional coffee companies are... View Details
- 01 Mar 2014
- News
The Solution to the Global Food Crisis Just Might Come from Nigeria
perhaps helping to feed the world—lies in finding ways to transform subsistence farmers into entrepreneurs. The global population is hurtling toward 9 billion by 2050, according to the World Bank, and feeding all those people will require... View Details
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
own drivers). Uber routinely frustrates regulators as much as it pleases consumers. It has fielded cease and desist orders from governments all over the world, often continuing operation even when ordered to stop. Yet venture capitalists have injected more than $7... View Details
- 09 Jul 2013
- Research & Ideas
Catching Up With Boards--Jay Lorsch
"the top 200 chief executives at public companies with at least $1 billion in revenue got a big pay raise over last year," with a median 2012 compensation package of $15.1 million, up 16 percent from 2011. What's going on here?... View Details
Keywords: by Jim Aisner
- 01 Jun 2003
- News
Up Against The Firewall
to law enforcement? How much disclosure is legally required, and how much is appropriate ethically? How will disclosure affect the company’s stock price and prospects for attracting future business? For any executive, it’s a nightmare... View Details