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  • March 2015 (Revised December 2016)
  • Case

American Well: The DTC Decision

By: Elie Ofek and Natalie Kindred
In late 2013, telehealth company American Well, which developed a digital platform that allowed patients to conduct online medical consultations with physicians, is considering pursuing a direct-to-consumer (DTC) strategy. Founded in 2006, American Well had, to date,... View Details
Keywords: Health Care; Telehealth; Telemedicine; American Well; Schoenberg; Boston; Israel; Technology; Online Care; Direct-to-consumer; DTC; Health Insurance; Affordable Care Act; Health Care Reform; Accountable Care Organizations; Technology Change; Innovation ＆ Entrepreneurship; Digital Marketing; Strategy; Competition; Information Technology; Marketing; Technological Innovation; Technology Adoption; Entrepreneurship; Marketing Strategy; Health Industry; Technology Industry; Boston; Massachusetts; United States; Israel
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  • January 2009 (Revised April 2009)
  • Case

The Carlyle Group

By: Robert G. Eccles and Carin-Isabel Knoop
This case describes the investment philosophy, organizational structure, management processes and culture of the largest private equity firm in the world measured in terms of assets under management ($89 billion). The Carlyle Group is distinctive in several ways,... View Details
Keywords: Financial Crisis; Assets; Private Equity; Investment; Global Strategy; Innovation and Invention; Knowledge Use and Leverage; Management Practices and Processes; Organizational Structure; Information Technology; Asia; Washington (state, US)
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  • 07 Apr 2022
  • HBS Seminar

Hummy Song, Wharton

  • 03 Jun 2022
  • Research & Ideas

In a Work-from-Anywhere World, How Remote Will Workers Go?

is poised for a drastic, historic change, says Harvard Business School Professor Prithwiraj Choudhury. What’s more, the normalization of virtual work that began with the COVID-19 pandemic is creating meaningful perks for local economies, allowing countries and regions... View Details
Keywords: by Kara Baskin
  • 15 Oct 2020
  • Research & Ideas

IT Job Wages Are No Longer 'Exceptional'

vigorous innovation, increasingly leads to higher IT wages, making some regions more attractive to skilled talent,” they write. “On the other hand, wage spread narrowed within such advantaged areas, moving the top decile of IT wages into... View Details
Keywords: by Rachel Layne; Information Technology
  • 30 Mar 2003
  • Research & Ideas

The Future of IT Consulting

say, a product firm. Consequently, a product firm may not be attractive to various knowledge workers who prefer to work in the consulting environment. A fourth driver is the demand for process and behavior change that IT implementation... View Details
Keywords: by Sarah Jane Johnston; Consulting
  • 09 Oct 2020
  • Blog Post

4 Things To Know About the MS/MBA Biotech

straining experience to place all hope in a clinical trial when facing limited options. Throughout my time working in biotech, I came to realize that having empathy, on a personal level, is the first step to achieving health care reform. I was initially View Details
  • 01 Feb 2023
  • What Do You Think?

Will Hybrid Work Strategies Pull Down Long-Term Performance?

hybrid work strategies make jobs that can be performed from the “home” more attractive by eliminating the need for some commuting. They raise productivity modestly, and provide employees more control over their personal and work lives.... View Details
Keywords: by James Heskett
  • 10 Apr 2014
  • Research & Ideas

John Kotter’s Plan to Accelerate Your Business

very fast, agile. They attract people who play around with crazy ideas." The idea is to bring back that agile, experimental, silo-free network. Under his new system, everyone works within a traditional hierarchy, but that hierarchy... View Details
Keywords: by Kim Girard
  • 12 Oct 2022
  • Blog Post

11 Stories from HBS PRIDE for National Coming Out Day

marriage. I struggled to reconcile sermons that emphasized that we were all made in the likeness of God yet only half the population was available for me to fall in love with. My pan identity evolved from my recognition of the beauty in everyone around me and that my... View Details
  • Web

Online Entrepreneurship & Innovation Courses | HBS Online

Ventures Professor Jeffrey Bussgang Gain proven frameworks to build a viable, valuable tech venture that can profitably scale and attract venture capital. 5 weeks, 5-6 hrs/week Enroll by April 10 $1,850 Certificate Negotiation Mastery... View Details
  • Web

Events - Creating Emerging Markets

Events CEM hosts international conferences in-person and online. Our events in Boston, Mumbai, and Santiago have attracted prominent scholars, archivists, and practitioners in the respective regions. Mar 18 18-19 MAR 2024 Boston, MA Oral... View Details
  • 25 Oct 2020
  • Research & Ideas

The Dark Side of Fintech Borrowing

that fintechs attract a different type of loan-seeker—one with a higher propensity to overspend—which is not something easily captured in their credit reports. The rise of fintechs Fintech lending’s popularity exploded in the years... View Details
Keywords: by Rachel Layne; Financial Services; Banking
  • 01 Dec 1997
  • News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

perfection, and she attracts people who are like her. What are you most proud of at MSLO? That we've created a company that is viewed as a leader. We've managed to keep and extend all of the partnerships without offending anybody. We... View Details
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

By now, you will see that Microsoft was building a rather unique resource. Its approach to software "componentization" allowed the firm to leverage intellectual property across multiple product lines. And it also made it View Details
Keywords: by Sean Silverthorne
  • 31 Jul 2023
  • News

Striving for Imperfection

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Since he left HBS in 1990, Charles Conn (MBA 1990) has built a full and varied portfolio career. Early on, he was a partner at McKinsey and then a tech executive, founding Ticketmaster-Citysearch. Today,... View Details
Keywords: Management of Companies and Enterprises; Management
  • 17 Dec 2014
  • Research & Ideas

How Our Brain Determines if the Product is Worth the Price

seen a product or price first. The researchers suspected that even if participants were more critical of a product's value in the price primacy condition, the products were equally attractive under both conditions. Most of the... View Details
Keywords: by Carmen Nobel; Retail
  • 11 Aug 2008
  • Research & Ideas

Strategy Execution and the Balanced Scorecard

financial strategy. If the company does not have a distinctive brand or market presence, a focus on identifying an attractive customer segment, such as through Harvard University professor Michael Porter's positioning framework, W. Chan... View Details
Keywords: by Martha Lagace
  • 13 Jan 2012
  • Working Paper Summaries

Intermediaries for the IP Market

Keywords: by Andrei Hagiu & David Yoffie
  • January 2024
  • Supplement

Buurtzorg

By: Ethan Bernstein and Tatiana Sandino
As co-founders of home nursing company Buurtzorg, Jos de Blok and Gonnie Kronenberg prized both self-management and organizational learning. Buurtzorg’s 10,000 nurses across 950 neighborhood nursing teams in the Netherlands were empowered to manage themselves, both in... View Details
Keywords: Organizational Design; Management Style; Business Model; Knowledge Dissemination; Learning; Organizational Culture; Health Industry; Netherlands
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