Publications

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June 2000
Supplement

SCORE! Educational Centers

Contains three segments. In the first segment, Alan Tripp, founder of SCORE!, discusses his experience creating and growing SCORE!. Designed to be used with the (A), (B), and (C) cases. In the second segment, Tripp and Rob Waldron, current president of SCORE! (now a... View Details

Keywords: Organizational Change and Adaptation; Entrepreneurship; Service Industry; Education Industry

1994
Chapter

Strategic Change: How to Realign the Organization to Implement Strategy

By: R. A. Eisenstat and M. Beer

Keywords: Organizational Change and Adaptation; Strategy

17 Feb 2015
News

The First Five Years: Diogo Castro Freire (MBA 2012)

When did you realize that you wanted to make a career change? (Diogo left a career in management consulting in October 2014 to become founder/executive producer of Adaptation Now, a documentary film project that will tell the stories of... View Details

Keywords: Arts, Entertainment; Motion Picture and Sound Recording Industries; Information

27 Mar 2023
News

A Sporting Chance

as a young HBS grad working for Boston Consulting Group in San Francisco, Perez de Leza was mostly looking for ways to strengthen his body and stay healthy. He took up hand-crank cycling, and then discovered adaptive skiing at a program... View Details

Keywords: Ralph Ranalli

1994
Chapter

Strategic Change: How to Realign the Organization to Implement Strategy

By: Michael Beer and R. A. Eisentat

Keywords: Strategy; Organizational Change and Adaptation

August 1999
Case

Rob Waldron at SCORE! Educational Centers

Describes Rob Waldron's actions upon assuming leadership of SCORE! Educational Centers, an after-school tutoring enterprise. Examines the issue of acquiring and growing a small, self-owned company into a professional organization. Focuses on the steps Waldron takes to... View Details

Keywords: Organizational Change and Adaptation; Education

November 1987
Case

International Business Machines: Changes in Marketing Organization

By: Frank V. Cespedes

Keywords: Organizational Change and Adaptation; Marketing; Computer Industry; Information Technology Industry

March 1986 (Revised May 1989)
Case

Wright Line, Inc. (B)

After working unsuccessfully for three years with the new sales and distribution channels organization, Wright Line's managers assess their experience and restructure their marketing organization. View Details

Keywords: Organizational Change and Adaptation; Marketing

June 1992 (Revised May 1996)
Case

Xerox Corp.: Leadership Through Quality (C)

Reveals the course of action that Xerox took after discovering that its Leadership Through Quality program had not met all expectations. Reinforces the message that change is an ongoing and continuous effort, and that companies never achieve all of their change goals. View Details

Keywords: Organizational Change and Adaptation; Quality; Service Industry; Electronics Industry

March 1953 (Revised August 1985)
Case

Rose Co.

An accounting executive is appointed plant manager, his first major "line" assignment. The plant is to be operated on a decentralized basis, contrary to the company's other plans. Administrative problems are anticipated. View Details

Keywords: Organizational Change and Adaptation; Operations

24 Sep 2024
Blog Post

Climate Finance in Africa: Health, Self-Interest, Avoided Future Cost

needed. For example, a 2023 report from the Global Center for Adaptation suggests that over $100 billion per year is needed to invest in infrastructure, weather forecasting, and protecting agriculture in Africa to address both poverty and... View Details

November 2012 (Revised August 2014)
Case

Cisco in 2012: Reorganizing for Efficiency and Flexibility

By: Ranjay Gulati, Alison Berkley Wagonfeld and Luciana Silvestri

In 2012, Cisco was under intense pressure to show results: growth in its core business was decelerating and a number of exploratory ventures and acquisitions had not proven as profitable as expected. CEO John Chambers vowed to restore the company's health in a way that... View Details

Keywords: Organizational Change and Adaptation; Restructuring; Adaptation; Performance Efficiency; Emerging Markets; Information Technology Industry

December 2019
Article

When Do We Punish People Who Don't?

By: Justin W. Martin, Jillian J. Jordan, David G. Rand and Fiery Cushman

People often punish norm violations. In what cases is such punishment viewed as normative—a behavior that we “should”or even“must”engage in? We approach this question by asking when people who fail to punish a norm violator are, themselves, punished. (For instance, a... View Details

Keywords: Punishment; Norms; Cooperation; Societal Protocols; Adaptation

Read Now

April 2007
Case

Schibsted

By: Bharat N. Anand and Sophie Hood

In 2006, newspaper firms in developed markets were severely threatened on three fronts: the growth of online news, online classified advertising, and free newspapers. Schibsted, however, had managed to cope with these challenges successfully, and had become something... View Details

Keywords: Transition; Product Launch; Organizational Change and Adaptation; Adaptation; Competitive Advantage; Media and Broadcasting Industry; Scandinavia