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Show Results For
- All HBS Web
(3,293)
- People (9)
- News (933)
- Research (1,168)
- Events (9)
- Multimedia (190)
- Faculty Publications (619)
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- 11 Jul 2012
- Research & Ideas
The Future of Boards
boards themselves, agreed to interview five directors each. We decided to focus on two broad questions: How well did these boards function before the recession? And, what aspects of the board's way of functioning troubled members as they... View Details
Keywords: by Julia Hanna
- 05 Apr 2011
- First Look
First Look: April 5
Founded in 2004 in California, oDesk operates an online marketplace that matches Employers with Contractors. oDesk provides fact-based information on Contractors, including experience, skills, and certifications, to Employers who use this information as a basis for... View Details
Keywords: Sean Silverthorne
- 03 Jan 2007
- First Look
First Look: January 3, 2007
greatest asset—themselves. Also, broadens their understanding of how salespeople sell products and services. Before class, students are asked to interview a potential employer and to develop a preliminary sales pitch. Once in class,... View Details
Keywords: Sean Silverthorne
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
first day talking to the global partner and reviewing objectives. The next day, they take cars and translators to interview potential customers. If all goes well, they'll generate insights like those students had about laptops in China.... View Details
- 23 Apr 2013
- First Look
First Look: April 23
patterns before and after team scaffolds were implemented. Our results show that the team scaffolds improved performance, in part by reducing the number of partners with whom each role occupant coordinated. We then analyze qualitative View Details
Keywords: Sean Silverthorne
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
interview him, and he graciously agreed, spending 90 minutes talking with me about the deal and about dealmaking more generally. I learned a tremendous amount from that conversation, and it certainly fueled my interest in understanding... View Details
Keywords: by Julia Hanna
- 30 Sep 2002
- Research & Ideas
Use the Psychology of Pricing To Keep Customers Returning
Buyers are more apt to use a product right after they purchase it, a fact you need to ponder as you consider how to keep customers coming back for more. In this e-mail interview with HBS Working Knowledge's Manda Mahoney, Harvard Business... View Details
Keywords: by Manda Mahoney
- August 2021
- Case
Zoom Video Communications: Building a Culture of Diversity, Equity, & Inclusion During COVID-19
By: Karen G. Mills, Scott Duke Kominers, Christopher Stanton, Andy Wu, George Gonzalez and Gabriella Elanbeck
Keywords: Diversity Management; Diversity Training; Cultural Change; Cultural Diversity; Inclusion; Inclusive Growth; Inclusive Hiring; Hiring; Hiring Of Employees; Recruiting; Performance Management; Change Leadership; Race And Ethnicity; Racial Bias; Racial Disparity; Racial Injustice; Racial Tensions; Racism; Organization; Organization Process; Organization Structure; Structural/institutional Racism; Leadership And Change Management; Leadership And Managing People; Leading; Gender Bias; Discrimination; Inequalities; Inequality; Social Change; Employee Attitude Development And Empowerment; Employee Bonding; Employee Empowerment; Employee Engagement; Employee Fairness; Employee Morale; Employee Performance Management; Employee Relations; Company Culture; Company Values; Values; COVID-19 Pandemic; Demographics; Diversity; Age; Ethnicity; Gender; Business Processes; Change Management; Change; Race; Human Capital; Human Resources; Compensation and Benefits; Employees; Employee Relationship Management; Recruitment; Retention; Selection and Staffing; Jobs and Positions; Job Interviews; Leadership; Leading Change; Management; Management Teams; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Growth Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizational Design; Organizational Structure; Organizations; Mission and Purpose; Culture; Happiness; Prejudice and Bias; Satisfaction; Equity; Identity; Leadership Style; Values and Beliefs; Technology Industry; United States
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic approach to hedonic learning, and then test it against traditional analytic methods in a series of... View Details
Keywords: Dina Gerdeman
- 21 Sep 2009
- Research & Ideas
Excessive Executive Pay: What’s the Solution?
definition of independence? My short answer is no. Several HBS colleagues and I recently did interviews with 35 directors who are leaders on their boards. We asked, "Tell us what you think needs to happen differently in the... View Details
Keywords: by Roger Thompson
- 18 Aug 2009
- First Look
First Look: August 18
business contribution. The case uses interviews with Winfrey and her team to analyze how the business model and strategy of the company has changed—in the context of a dynamic marketplace, rapid technological innovation, and Winfrey's own... View Details
Keywords: Martha Lagace
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
of fast food. Easterbrook, who had been a longtime McDonald’s branding executive from the UK, was tapped to take over as CEO. The case cites an interview with a former colleague, Richard Robinson, saying, “Steve knows every inch of how... View Details
- 26 Jun 2018
- First Look
New Research and Ideas, June 26, 2018
the taste context the authors define holistic processing as nonverbal, imagery based, and involving narrative processing. The authors conduct qualitative interviews with taste experts (Master Sommeliers) to operationalize the holistic... View Details
Keywords: Dina Gerdeman
- 20 Mar 2012
- First Look
First Look: March 20
case study of a multinational firm in the biotechnology sector to illustrate how the core-periphery framework works in multiple emerging markets across institutional differences. The analysis is based on 32 interviews conducted with the... View Details
Keywords: Sean Silverthorne
- 12 Jun 2006
- Research & Ideas
The Promise of Channel Stewardship
the chain best positioned to create a process that benefits all. In this excerpt, Rangan discusses the promise of channel stewardship. (Look for an HBS Working Knowledge interview with Rangan next month.)Senior managers of most of the... View Details
- 11 Feb 2014
- First Look
First Look: February 11
hospitals with the aim of discovering organizational factors that contribute to operational failures. We conducted in-depth qualitative research, including observations and interviews of over 80 individuals from 4 nursing units and the... View Details
Keywords: Sean Silverthorne
- 24 May 2011
- First Look
First Look: May 24
as dangerous as Power and others speculate. Based on two detailed case studies and 53 additional interviews with risk-management staff at five other major banks over 2001-2010, this paper shows that relentless risk measurement is... View Details
Keywords: Sean Silverthorne
- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
coupled with regular meetings of the independent directors is critical to the independent directors' ability to function effectively as a counterweight to management. When interviewing candidates for CEO, the board needs to ask probing... View Details
Keywords: by Carla Tishler
- 17 Apr 2012
- First Look
First Look: April 17
interviews of over 80 individuals from 6 service delivery units and 8 support departments that provide them with equipment and supplies, we find that a lack of interconnectedness among interdependent departments-rather than errors or... View Details
Keywords: Carmen Nobel
- 01 May 2007
- First Look
First Look: May 1, 2007
of lower-level employees of a multiple identity organization. Using interview data, archival data, and longitudinal survey data, we detail the interplay between identities and identification in a non-profit organization, showing that... View Details
Keywords: Sean Silverthorne