Publications

April 1996 (Revised May 2008)
Exercise

Adam Baxter Company/Local 190: 1983 Negotiation, Local 190 Confidential Information

By: Kathleen L. McGinn and Victoria Medvec

Includes a series of three negotiation exercises portraying management/labor relations at ABC over a period of seven years. ABC, initially a family-owned business, had prided itself on its cooperative relationship with its union, Local 190. With the skyrocketing... View Details

Keywords: Inflation and Deflation; Compensation and Benefits; Labor Unions; Wages; Working Conditions; Negotiation Process; Labor and Management Relations

31 Jul 2015
Blog Post

Transitioning From the Military to Business School

learned just as much about myself. I found that while I really enjoy the quantitative aspect to working through a case, what really keeps me up at night are the human and leadership challenges our cases present. As a CEO, how do you... View Details

17 Dec 2007
Research & Ideas

The Rise of Medical Tourism

Patients with resources can easily go where care is provided. "Historically doctors moved from Africa and India to London and New York to provide care. Now we are basically flipping it around and saying, 'Why don't the patients move?... View Details

Keywords: by Martha Lagace; Health; Medical Devices & Supplies

April 2011 (Revised July 2014)
Case

Hindustan Petroleum Corporation Ltd.: Driving Change Through Internal Communication

By: Boris Groysberg and Michael Slind

Hindustan Petroleum (HPCL), confronted in 2003 with an urgent need to change how it operated externally, adopted a highly innovative approach to communicating internally. This case, set in 2010, presents an overview of the new, more interactive model of employee... View Details

Keywords: Communication Strategy; Interpersonal Communication; Employee Relationship Management; Innovation and Management; Leading Change; Management Practices and Processes; Organizational Change and Adaptation; Organizational Culture; Corporate Strategy; India

September 2020
Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman

This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details

11 Jul 2019
Blog Post

Meet the MBA Class of 2020

Cross Blue Shield of Nebraska, U.S. Senate Health, Education, Labor & Pensions Committee, U.S. Department of Health & Human Services, Health Resources & Service Administration HBS ACTIVITIES... View Details

01 Jun 2024
News

Alumni and Faculty Books

Edited by Margie Kelley Alumni Books Debunking Teenagers: 200 Research-Based Parenting Strategies to Help Your Adolescent Successfully Navigate the “Tempteen” Years By Daphne Adler (MBA 2004) Independently Published Why are teenagers constantly tempted to behave... View Details

22 Jun 2009
News

Benefiting from Relationships

10 Sep 2020
Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

achieving the complete elimination of all waste in pursuit of the most efficient methods.” The system is based on two principles: automation with a human touch, and each process producing only what is needed for the next process in a... View Details

Keywords: by Boris Groysberg and Katherine Connolly Baden

Web

Power and Influence for Positive Impact | HBS Online

Influence Approach Show Hide Details Concepts Understanding Universal Human Needs Earning Other People’s Trust Understanding Influence Styles Analyzing and Developing Your Influence Approach Building Trust & Influencing Others Featured... View Details

March 2010 (Revised April 2010)
Case

Alibaba Group

By: Julie M. Wulf

Discusses how Alibaba Group successfully managed new business ventures to become a leader in China's online marketplaces. Students follow Alibaba Group's transition from a startup to a multibusiness firm with over 15,000 employees in just over a decade. They analyze... View Details

Keywords: History; Business Subsidiaries; Competition; Multinational Firms and Management; Corporate Strategy; Executive Compensation; Business Headquarters; Cooperation; Organizational Change and Adaptation; Growth and Development Strategy; China

Web

2024 Reunion Presentations - Alumni

Participants will leave this session with a deeper understanding of the vast array of ways in which managers, executives, and investors can invest in human capital more efficiently. Improving Your Brain at Any Age Professor Lee Rubin &... View Details

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

administrative/political (laws, trading blocs, colonial ties, currency, etc.), geographic (physical distance, lack of land border, time zones, climates, etc.), and economic (income levels, cost of natural resources, financial resources, View Details

Keywords: by Martha Lagace

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

humans are often irrational—and the fact that the logic of real-world decisions therefore sometimes flies in the face of established economic theory. “Most of my research projects are motivated by puzzles or strange patterns of behavior I... View Details

Keywords: by Carmen Nobel; Education

01 Mar 2023
News

Step Change

experience,” she says. “No one ever spoke about culture; it was embedded. We were in it together.” That interest in the very human aspect of how work gets done is more than clinical. When asked, anyone who has worked closely with Enan... View Details

Keywords: Julia Hanna; photographed by Abdelrahman Gabr – Koree; entrepreneurship; women; venture capital; Egypt; developing economies; Finance

November 2020 (Revised February 2021)
Case

Integrating Beam Suntory (A)

By: David G. Fubini, Rawi Abdelal and David Lane

The spring 2014 acquisition of U.S. alcoholic spirits maker Beam Inc. by Japan’s Suntory Holdings vaulted Suntory from 15th to third-largest international spirits company in the world. Yet Suntory had borrowed nearly the entire $16 billion purchase price, and relied on... View Details

Keywords: Family Business; Communication; Borrowing and Debt; Globalization; Corporate Governance; Governing and Advisory Boards; Retention; Leadership; Supply Chain; Organizational Structure; Ownership; Relationships; Conflict and Resolution; Integration; Value Creation; Food and Beverage Industry; Japan; United States; Chicago

July 2021 (Revised October 2021)
Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane

As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details