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  • All HBS Web  (4,657)
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  • All HBS Web  (4,657)
    • People  (16)
    • News  (1,870)
    • Research  (2,247)
    • Events  (2)
    • Multimedia  (220)
  • Faculty Publications  (1,832)
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  • September 2024 (Revised March 2025)
  • Case

Epic: The Future of Health Information Technology

By: Regina E. Herzlinger and Brian L. Walker
How should the founder and leadership team of a health IT company with more than 45 years of market leadership prepare for the future, while navigating founder transitions and industry changes? Founded by Judy Faulkner in the late 1970s, Epic pioneered electronic... View Details
Keywords: Technological Innovation; Entrepreneurship; Health Care and Treatment; Private Ownership; Customer Focus and Relationships; Information Management; Organizational Change and Adaptation; Business Strategy; Competition; Health Industry; Health Industry; Health Industry
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Herzlinger, Regina E., and Brian L. Walker. "Epic: The Future of Health Information Technology." Harvard Business School Case 325-028, September 2024. (Revised March 2025.)
  • February 2024
  • Article

Investing in Long-Term Health

By: Katherine Baicker and Amitabh Chandra
Keywords: Insurance; Outcome or Result; Health Care and Treatment
Citation
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Baicker, Katherine, and Amitabh Chandra. "Investing in Long-Term Health." e240193. JAMA Health Forum 5, no. 2 (February 2024).
  • 02 Jun 2021
  • News

A Rare Find in Health Care: A Simple Solution to Racial Inequity

  • Teaching Interest

Overview

Michaela teaches management, healthcare and research methods courses across the undergraduate, master and executive levels. Her recent courses include organizational behavior, negotiation, research in health policy, and social entrepreneurship. View Details
Keywords: Organization Behavior; Health Care; Negotiation; Field Research
  • August 2001
  • Case

Aurora Health Care: Finding "a Better Way"

By: Clayton M. Christensen and Kevin M. Dwyer
The largest hospital system in Wisconsin is trying to respond to new threats from nontraditional care providers. This case presents the hospital's dilemma as it tries to create change from within. View Details
Keywords: Change Management; Disruptive Innovation; Innovation Strategy; SWOT Analysis; Competitive Strategy; Health Industry
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Christensen, Clayton M., and Kevin M. Dwyer. Aurora Health Care: Finding "a Better Way". Harvard Business School Case 602-043, August 2001.
  • 20 Oct 2017
  • Blog Post

Taking Care to Prepare Leaders: Lessons in Leadership Development from DaVita Kidney Care

In September 2010, Lauren Coyle, HBS MBA 2010, entered the leadership development program at DaVita Kidney Care. Formally titled, “The Redwoods Program,” it would guide Coyle through a three-phase curriculum that concluded in April 2011, and lead to the general... View Details
Keywords: Health Care
  • December 2016
  • Article

US Hospital Engagement in Core Domains of Interoperability

By: A Jay Holmgren, Vaishali Patel, Dustin Charles and Julia Adler-Milstein
Keywords: Health Care Delivery; Information Technology
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Holmgren, A Jay, Vaishali Patel, Dustin Charles, and Julia Adler-Milstein. "US Hospital Engagement in Core Domains of Interoperability." Special Issue on Health IT. American Journal of Managed Care 22, no. 12 (December 2016).
  • 15 Jun 2020
  • Research & Ideas

A Mass Crisis Can Overwhelm Health Care. Liberia Found a Solution.

If one thing has been made clear by the COVID-19 pandemic, it is this: The health care system in the United States (and most other nations) is not set up to respond to a large-scale medical emergency that affects tens of thousands of citizens simultaneously. But there... View Details
Keywords: by Rachel Layne; Health
  • September 2023
  • Supplement

Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment

By: Regina E. Herzlinger
This PowerPoint accompanies Regina E. Herzlinger's "Fighting the Battle of the Bulge – Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment" teaching note (HBS Case No.324-013) and is designed for instructors to use in the classroom when teaching this... View Details
Keywords: Health Care Delivery; Obesity; Weight Loss; Innovation and Invention; Innovation and Management; Health Care and Treatment; Medical Specialties; Health Industry
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Herzlinger, Regina E. "Fighting the Battle of the Bulge—Evaluating Do Good/Do Well Innovations in Morbid Obesity Treatment." Harvard Business School PowerPoint Supplement 324-016, September 2023.
  • 20 Feb 2018
  • News

Electronic health records don’t cut administrative costs

  • 2018
  • Government Testimony

Health Care Industry Consolidation: What Is Happening, Why It Matters, and What Public Agencies Might Want to Do About It

By: Leemore S. Dafny
Keywords: Consolidation; Mergers And Acquisitions; Federal Testimony
Citation
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Dafny, Leemore S. "Health Care Industry Consolidation: What Is Happening, Why It Matters, and What Public Agencies Might Want to Do About It." Government Testimony, U.S. House of Representatives, Committee on Energy and Commerce, Subcommittee on Oversight and Investigations, Washington, DC, February 2018.
  • November 2024
  • Article

The Health Costs of Cost Sharing

By: Amitabh Chandra, Evan Flack and Ziad Obermeyer
What happens when patients suddenly stop their medications? We study the health consequences of drug interruptions caused by large, abrupt, and arbitrary changes in price. Medicare’s prescription drug benefit as-if-randomly assigns 65-year-olds a drug budget as a... View Details
Keywords: Outcome or Result; Health Care and Treatment; Budgets and Budgeting; Cost
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Chandra, Amitabh, Evan Flack, and Ziad Obermeyer. "The Health Costs of Cost Sharing." Quarterly Journal of Economics 139, no. 4 (November 2024): 2037–2082.
  • June 2024
  • Teaching Note

Maven Clinic: Women's Health in the Digital Age

By: Ariel D. Stern and Sarah Mehta
Teaching note to accompany “Maven Clinic: Women’s Health in the Digital Age” (case no. 620-035) View Details
Keywords: Business Growth and Maturation; Business Model; Business Startups; Entrepreneurship; Health; Health Care and Treatment; Strategy; Health Industry; Health Industry; United States; New York (city, NY)
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Stern, Ariel D., and Sarah Mehta. "Maven Clinic: Women's Health in the Digital Age." Harvard Business School Teaching Note 624-012, June 2024.
  • 14 Nov 2019
  • Video

Health Minute: Good Management Can Save Your Life

  • 12 Jul 2020
  • Research & Ideas

Solving COVID'S Mental Health Crisis

community through board work at Rising Ground and Service Program for Older People, both of which have rallied to help New York City through the crisis,” he says. Pandemic exposes underlying weaknesses in health View Details
Keywords: by Howard Stevenson and Shirley Spence; Health
  • 2014
  • Working Paper

Non-Adherence in Health Care: A Positive and Normative Analysis

By: Mark Egan and Tomas J. Philipson
Non-adherence in health care results when a patient does not initiate or continue care that a provider has recommended. Previous research identifies non-adherence as a major source of waste in US health care, totaling approximately 2.3% of GDP, and have proposed a... View Details
Keywords: Health Care and Treatment; Behavior; Economics; Analysis; Mathematical Methods
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Egan, Mark, and Tomas J. Philipson. "Non-Adherence in Health Care: A Positive and Normative Analysis." NBER Working Paper Series, No. 20330, July 2014. (Previously titled, "Health Care Adherence and Personalized Medicine.")
  • 05 Aug 2019
  • News

Navy saves money, improves patient outcomes through value-based care pilot: study

  • 06 Feb 2012
  • News

Health Care: 8 Ways Baby Boomers Are Transforming The System

  • March 2024
  • Article

Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity

By: Mitchell Tang, Rebecca Mishuris, Lily Payvandi and Ariel Dora Stern
Importance: The COVID-19 pandemic was associated with substantial growth in patient portal messaging. Higher message volumes have largely persisted, reflecting a new normal. Prior work has documented lower message use by patients who belong to minoritized racial... View Details
Keywords: Health Pandemics; Technology Adoption; Prejudice and Bias; Equality and Inequality; Communication Technology; Race; Ethnicity; Health Industry
Citation
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Tang, Mitchell, Rebecca Mishuris, Lily Payvandi, and Ariel Dora Stern. "Differences in Care Team Response to Patient Portal Messages by Patient Race and Ethnicity." JAMA Network Open 7, no. 3 (March 2024).
  • November 2006
  • Article

Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams

By: Ingrid Marie Nembhard and A. Edmondson
Keywords: Leadership; Health; Safety
Citation
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Nembhard, Ingrid Marie, and A. Edmondson. "Making It Safe: The Effects of Leader Inclusiveness and Professional Status on Psychological Safety and Improvement Efforts in Health Care Teams." Special Issue on Healthcare: The problems are organizational not clinical. Journal of Organizational Behavior 27, no. 7 (November 2006): 941–966. (Award for Best Paper in Positive Organizational Scholarship, Ross School of Business, University of Maryland.)
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