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- All HBS Web (2,451)
- Faculty Publications (726)
- Profile
Erik Dyson
Erik Dyson (MBA 1999) uses the management skills he learned at HBS to lead All Hands Volunteers, a nonprofit that coordinates volunteers around the world to help communities affected by natural disasters. View Details
- November 2016 (Revised August 2020)
- Case
Improving Access at VA
By: Ryan W. Buell, Robert S. Huckman and Sam Travers
In 2015, the Department of Veterans Affairs (VA) ran the largest healthcare system in the United States, with over 1,700 sites of care that served nearly 9 million veterans. One year earlier, a scandal had erupted over a cover-up of the excessive wait times veterans... View Details
Keywords: Service Operations; Service Delivery; Social Issues; Health Care and Treatment; Government Administration; Performance Improvement; Public Administration Industry; Health Industry; United States
Buell, Ryan W., Robert S. Huckman, and Sam Travers. "Improving Access at VA." Harvard Business School Case 617-012, November 2016. (Revised August 2020.)
- 10 Mar 2021
- News
Sister Soldier
courage, about communities of underestimated women who rise to the moment in service to something greater. What was different with Daughters was the global implications of the story. You have a group of women fighting terrorists, as the... View Details
- 23 Apr 2020
- Research & Ideas
This Crisis Loan Program Preserved Jobs—and Made Money
more stable career path. The firms themselves also grew stronger, and the French government eventually saved more in unemployment benefits than the program cost, according to the study, Employment Effects of Alleviating Financing... View Details
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
Lehman failure. None of these reforms is perfect, but they are improvements over where we were five years ago. Unfortunately, there are other areas in which we've made little or no progress since 2008. Housing finance is still basically a View Details
- 24 Sep 2014
- Op-Ed
Stop Thinking of Climate Change as a Religious or Political Issue
people value risk reduction and predictability. They should want to empower governments to take sensible steps toward the establishment of institutions that put a price on the carbon dioxide. Energy production and consumption, which are... View Details
- 12 Jul 2004
- Research & Ideas
Michael Porter’s Prescription For the High Cost of Health Care
Under positive-sum competition, providers would not attempt to match competitors' every move. Instead, they would develop clear strategies around unique expertise and tailored facilities in those areas where they can become distinctive. Most hospitals would retain a... View Details
- 01 Dec 2018
- News
Raising the Barrio
one did anything.” Mayor Rodríguez Larreta (above) plans to reinvigorate the “misery towns” of Buenos Aires by providing basic public services and diverting the highway that bisects the barrio (below). Bloomberg/Getty Images Villa 31 has... View Details
Keywords: April White
- 01 Sep 2004
- News
Alumni Board Wraps Up Year
proposed enhancing the range of services provided. The Clubs and Associations Committee, chaired by Roslyn Payne (MBA ’70), focused on defining club best practices, key challenges, and governance issues.... View Details
- 26 Feb 2020
- News
Phoenix Rising
eight floors up, both for the Acropolis views and for a less buttoned-up vibe. As the November afternoon wears on and daylight fades, the buzz in the lounge heats up. Tea service yields to bar service, and patrons jockey to be heard above... View Details
Keywords: Jen McFarland Flint
- Profile
Janet Simpson Benvenuti
Caring for her aging parents led Janet Simpson Benvenuti (MBA 1985) to launch a company that helps other families find resources that are right for their own parents’ needs. View Details
- 06 Mar 2006
- What Do You Think?
The China Dilemma for U.S. Firms: Comply, Resist, or Leave?
Google ended its service to China, China would respond by creating its own version of Google." Jack Carpenter advised, "If an organization is serious about doing business in China, it must 'ride out' all View Details
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
the Harvard Kennedy School, where she is the Alan L. Gleitsman Professor of Social Innovation. Frances Frei: Ask us for a better version of ourselves It’s hard to overstate the positive business impact of government that embraces... View Details
Keywords: by Dina Gerdeman
- 21 Mar 2019
- News
Helping Veterans Build Careers
like Watson regularly in the Reserves and has helped the Call of Duty Endowment—the largest private funder of employment for veterans—create a solid path forward for them. “Veterans tend to leave their first jobs after military service... View Details
Keywords: Jill Radsken
- 17 Jan 2007
- Op-Ed
Learning from Private-Equity Boards
for corporate boards. The yes answer reflects the fact that many productive aspects of corporate governance and control that have proven effective in the private-equity industry were noticeably absent at Enron. If Enron's board (which was... View Details
- 07 Mar 2000
- Research & Ideas
Putting Health Care Consumers in the Driver’s Seat
A mid-November conference on consumer-driven health care attracted nearly two hundred providers of health-care services, technology, and information; government professionals; and insurance executives to the HBS campus for a two-day... View Details
- 01 Apr 2019
- What Do You Think?
Does Our Bias Against Federal Deficits Need Rethinking?
monetary theory maintains that even if a government can print money to pay for debts, the act itself creates inflationary pressures, increases interest rates, and fuels even greater deficits by increasing interest on the debt. If growth... View Details
Keywords: by James Heskett
- 16 Jun 2017
- Blog Post
What is the HBS Leadership Fellows Program?
These young alumni bring a combination of on-the-ground experience and analytic rigor to the challenges faced by organizations operating in a complex environment characterized by ever-increasing demands for services and recurring... View Details
Keywords: Nonprofit / Government
- 01 Oct 2015
- News
Banking on Trust
she brought in a former government minister who had guided a similar transition in his South American country. “Hearing directly from someone who had been through it helped convince the president and parliament that they could make the... View Details
- 01 Mar 2012
- News
Pledge of Allegiance
Norquist: Backstage, an outsized role. As the political season heats up, few nonpoliticians wield as much ideological impact on the process as Grover Norquist (MBA 1981). For two decades, Norquist’s organization, Americans for Tax Reform, has persuaded Republican... View Details