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  • All HBS Web  (1,207)
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    • News  (396)
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    • Events  (6)
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  • All HBS Web  (1,207)
    • People  (1)
    • News  (396)
    • Research  (654)
    • Events  (6)
    • Multimedia  (22)
  • Faculty Publications  (347)
← Page 57 of 1,207 Results →
  • 18 Feb 2021
  • Blog Post

SIPs in 2021

life—the loss of her first child, the death of her husband, the love she showers on her daughter—and in doing so, shattered the notion that online spaces are devoid of emotional connection. “Boz transports you into her life in a way that... View Details
  • 01 Jun 2014
  • News

Ready for Takeoff

fantastic emotional intelligence," Osmo says. Sender officially joined Bain in January 1998, becoming the firm's first outside hire in the country; Osmo came on shortly thereafter. The office was barely a year old—Sender estimates there... View Details
Keywords: Dan Morrell; Air Transportation; Transportation
  • 02 Apr 2014
  • What Do You Think?

Has the Post-Capitalist Economy Finally Arrived?

crops of leaders. In all practical situations, one needs a mixture of different leadership styles to induce human energy " Jerry Houser advised us to consider that " understanding leadership means understanding the emotions of... View Details
Keywords: by James Heskett; Service
  • 15 May 2012
  • First Look

First Look: May 15

interconnected world, leveraging Home Depot's brick-and-mortar success in the new environment, and continuing to build and sustain lasting emotional connections with customers. Purchase this... View Details
Keywords: Carmen Nobel
  • 01 Oct 1996
  • News

Leading In a New Era

company, associates are constantly searching for better ways to do business in response to the LizFirst challenge. "While our management structure is not totally democratic here," Charron adds, "we make a point of empowering our associates in the management of change.... View Details
Keywords: Nancy O. Perry
  • 01 Jun 2018
  • News

June 2018 Alumni and Faculty Books

to rebuild family relationships and rejuvenate his sense of purpose, he risks his career on a life-altering physical and emotional journey. Together with his wife and children, Feder sets off for an exotic island on a self-prescribed... View Details
  • 06 Mar 2018
  • First Look

First Look at Research and Ideas, March 6, 2018

and pride. Taken together, our results highlight how revealing the failures encountered on the way to success can be a counterintuitive yet effective interpersonal emotion regulation strategy. Download working paper:... View Details
Keywords: Sean Silverthorne
  • 14 Feb 2012
  • First Look

First Look: February 14

reported feeling, to such an extent that receivers viewed regifting as similar in offensiveness to throwing gifts away (whereas givers clearly preferred the former). This asymmetry in emotional reactions to regifting was driven by an... View Details
Keywords: Carmen Nobel
  • 21 May 2019
  • Blog Post

Asian Pacific American Heritage Month at HBS

sexism, risk-avoidance, obsession with social image, and lack of emotional vulnerability. I struggled to reconcile this with my broad admiration for the hard.working, polite, and virtuous Japanese culture popularly known in Brazil.  Vocal... View Details
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

for the future by answering the questions “What should we be doing?” “Where are we going and how will we get there?” Your developmental network includes those who help you grow and provide personal, emotional support when you need it. It... View Details
Keywords: by Martha Lagace
  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

To equip students to effectively work in and lead these teams, FIELD begins with a five-week foundations module, in which students undertake a series of workshops on communication, feedback and coaching, emotional intelligence, and team... View Details
Keywords: by Michael Blanding; Education
  • 01 Jun 2012
  • News

Straight to the Heart

think the client hasn’t found his or her mate yet, so I can quickly get in-depth emotional indicators. Those sources will say things to me that they would never say to the client. That feedback is a confidential, incredibly powerful... View Details
Keywords: Julia Hanna; marriage; social media; matchmaking; Personal Services
  • 17 Jun 2021
  • News

Investing in a Post-COVID World; Exploring the Pandemic’s Impact on Gender Equity

way: We are starting to understand, finally, the extent of the work that women do in the home, the invisible unpaid labor, and the emotional labor. We need to take what has been unearthed in the past 15 months and use it to build for the... View Details
Keywords: Margie Kelley
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

to cognitive and emotional internal dynamics that inhibited organizational learning. We call this dynamic the advocacy trap. By suggesting a downside to legitimacy building and identifying a novel barrier to organizational learning—rooted... View Details
Keywords: Carmen Nobel
  • 16 Apr 2007
  • Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

sharing. While we believe that the "feel good" explanation might be part of the reason why p2p networks exist, we find it hard to justify that peers will develop altruistic emotions in a setting with anonymous transactions. We... View Details
Keywords: by Sean Silverthorne; Music
  • 13 Oct 2015
  • First Look

October 13, 2015

create social distance, or a lack of emotional connection, that leads to misunderstandings and mistrust. To help global team leaders manage effectively, the author shares her SPLIT framework for mitigating social distance. It has five... View Details
  • 12 Dec 2018
  • News

Lesson Plan

are already taking place.” On a Monday evening in early May, the South Scranton Intermediate School’s auditorium echoes with the voices of students, teachers, and parents, all wedged into uncomfortable wooden seats etched with decades of middle-school angst. There’s... View Details
Keywords: Julia Hanna; photographed by Chris Sorensen
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

before we fully locked and loaded the business case. It’s a great example of how we are trying to shift to be customer-focused, take some of the emotion out, and let the analytics help drive it.” “The genius of all-day breakfast,” says... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 01 Dec 2001
  • News

September 11: A Community Reflects

reactions to the tragedy and to share emotional support. Food and clothing drives were organized on campus, and the School set up a matching fund for contributions made by students, faculty, and staff to the American Red Cross Liberty... View Details
Keywords: Susan Young;Deborah Blagg
  • Web

Dean Srikant Datar’s 2023 Commencement Remarks | About

missed during the preceding year. I will never forget the day—March 14th, 2022 to be precise—when masks were no longer required in Harvard ’ s classrooms. It was an emotional moment, and I remember seeing many smiles and some tears of... View Details
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