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  • 11 Sep 2018
  • News

Bringing Government Up to Code

means is by showing what's possible, that's all the work that we're actually building ourselves, so we're running digital services that are user-centered, they're simple, they're easy to use, they're data driven, and we're scaling those.... View Details
  • 01 Oct 2001
  • News

HBS Press Books in Brief

Reichheld, maintains that it isn't new market forces that make loyalty so elusive in the digital arena — it's faulty leadership. Applying his breakthrough loyalty theories to the digital economy, the author... View Details
Keywords: Publishing Industries (except Internet); Information; Management; Finance
  • 13 Sep 2016
  • First Look

September 13, 2016

out firms that, absent NPEs, would produce welfare-enhancing innovations without engaging in infringement. Our empirical analysis shows that on average, NPEs behave as opportunistic patent trolls. NPEs sue cash-rich firms—a one standard... View Details
  • May 2019
  • Teaching Note

JUUL and the Vaping Revolution

By: Michael W. Toffel, Trevor Fetter, John Masko and Sarah Mehta
Teaching Note for HBS No. 619-006. View Details
Keywords: Electronic Cigarettes; E-Cigarettes; Vaping; Nicotine Replacement; JUUL; Juuling; Advertising; Advertising Campaigns; Digital Marketing; Customers; Innovation and Invention; Innovation Strategy; Marketing; Ethics; Brands and Branding; Marketing Communications; Marketing Strategy; Product Marketing; Corporate Social Responsibility and Impact; Social Issues; Information Technology; Technology Industry; San Francisco
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  • 25 May 2010
  • First Look

First Look: May 25

an innovative methodology to measure management practices in over 300 manufacturing firms in the U.K. We then match this management data to production and energy usage information for establishments owned by these firms. We find that... View Details
Keywords: Martha Lagace
  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

Flows in the Global Economy Digital Labor Markets and Global Talent Flows By: Horton, John, William R. Kerr, and Christopher Stanton Abstract—We review the rapid development of digital labor markets that... View Details
Keywords: Sean Silverthorne
  • 15 Jun 2021
  • News

The Path Ahead

together the two experiences. It makes me very optimistic and enthusiastic about what we can do, because I have great faith in the innovativeness of our faculty and our community. For example, I could imagine that alumni interested in... View Details
  • 10 May 2016
  • First Look

May 10, 2016

large-sample evidence adding to a growing literature suggesting that NPEs—in particular, large patent aggregators—on average act as "patent trolls," suing cash-rich firms seemingly irrespective of actual patent infringement. This has a negative impact on... View Details
Keywords: Carmen Nobel
  • 07 Jul 2023
  • Blog Post

Fostering Candor in Teams and Organizations

business: incorporating new perspectives encourages innovation and can also increase productivity and safety. In a psychologically safe workplace, when mistakes are made and learned from, the company can move forward instead of repeating... View Details
Keywords: All Industries
  • 01 Sep 2017
  • News

Read All About It: Journalism Can Be Profitable

(above: photo by Mary Rajkumar/Mint/Getty Images) When the New York Times introduced its paywall in 2011, few people believed that readers would pay for the news online. Today, the newspaper has more than 1.6 million digital subscribers—a... View Details
Keywords: April White; New York Times; newspapers; Google; Wirecutter; social media; Facebook; News, Library, Internet, and Other Services; Information
  • 19 Nov 2021
  • Blog Post

Alumni Spotlight: Career Advice from Alums Working in Climate

there are so many innovative companies doing great work in this space that if you want to move into cleantech, you'll find plenty of opportunities to do so." Lisa Wetstone (MBA 2019), Director of Innovation... View Details
  • 01 Oct 2021
  • Blog Post

Alumni Spotlight: Career Advice from Alums Working in Climate

are so many innovative companies doing great work in this space that if you want to move into cleantech, you'll find plenty of opportunities to do so." Lisa Wetstone (MBA 2019), Director of Innovation &... View Details
  • 15 Dec 2024
  • News

On The Case

leadership, innovation, globalization, digital transformation, and the health care sector and Mihaljevic’s path from cardiac surgeon to leader of one of the world’s most esteemed medical centers. That initial conversation led to many more... View Details
Keywords: Jen McFarland Flint; Educational Support Services; Educational Services
  • 12 Oct 2017
  • Blog Post

Why I Spent this Summer Coding

route, but working with contractors can be a black hole of time and capital. In contrast, technical founders can enhance velocity, an important attribute of successful startups, and accelerate attaining product-market fit (which is especially valuable in a space like... View Details
  • 02 Jan 2008
  • Research & Ideas

Most Popular Stories 2007

in digital distribution. Jumpstarting Innovation: Using Disruption to Your Advantage Fostering innovation in a mature company can often seem like a swim upstream—the needs of the existing business often... View Details
Keywords: by Sean Silverthorne
  • July 2011 (Revised September 2011)
  • Case

Game Time Decision for AppDirect

By: Andrei Hagiu, Laura Arjona and Emily Zhang
AppDirect is a start-up that offers small businesses software-as-a-service solutions through a business app marketplace and portal. Daniel Saks, co-founder and co-CEO, is faced with the key question of deciding distribution strategy: should AppDirect find channel... View Details
Keywords: Digital Platforms; Distribution; Applications and Software; Innovation Strategy; Entrepreneurship; Business Growth and Maturation; Competitive Strategy; Information Technology Industry; United States
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  • 18 Apr 2017
  • Blog Post

Why We Recruit: CRC Companies LLC

Organization Katie Urban, Digital Strategy & Communications Specialist, CRC Companies LLC Describe your organization in three to five sentences. CRC Companies LLC (CRC) is a national real estate development and investment firm with... View Details
Keywords: Real Estate
  • August 2021
  • Case

Orchadio's First Two Split Experiments

By: Iavor I. Bojinov, Marco Iansiti and David Lane
Orchadio, a direct-to-consumer grocery business, needs to conduct its first two A/B tests—one to evaluate the effectiveness and functioning of its newly redesigned website, and one to market-test four versions of a new banner for the website. To do so, it will rely on... View Details
Keywords: Information Management; Technological Innovation; Knowledge Use and Leverage; Resource Allocation; Marketing; Measurement and Metrics; Customization and Personalization; Information Technology; Internet and the Web; Digital Platforms; Information Technology Industry; Food and Beverage Industry
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  • 01 Sep 2016
  • News

Alumni and Faculty Books for September 2016

successful company or career. Koch’s innovative business model and frank stories offer counterintuitive lessons applicable to business and to life. He has surprising advice on sales, marketing, hiring, and company culture. Bedtime Stories... View Details
  • 14 Oct 2002
  • Research & Ideas

The Widening Rift Between Corporations and Society

processes of production and distribution. This was a massive innovation over the older model of a single owner who tried to oversee everything. Under managerial capitalism, ownership became dispersed, but control remained concentrated in... View Details
Keywords: by Martha Lagace