community development - Publications - Faculty & Research

08 Apr 2014
First Look

First Look: April 8

to compete. Strategists have developed some well-known rules for navigating business environments with network effects. "Move first" is one, and "get big fast" is another. In a study of dozens of companies, however,... View Details

Keywords: Sean Silverthorne

08 Mar 2012
Research & Ideas

Unplugged: What Happened to the Smart Grid?

Utilities began working with software, networking, and technology companies. John Chambers, CEO of leading networking and communications technology provider Cisco, said his company would develop smart grid... View Details

Keywords: by Dina Gerdeman; Energy; Utilities

April 2025
Supplement

Joe Mazzulla and the Boston Celtics (B)

By: Linda A. Hill, James I. Cash and Lydia Begag

This case is a supplement to “Joe Mazzulla and the Boston Celtics” (A) and is set against the backdrop of the 2024 NBA Finals. It describes the impact of Mazzulla’s decision to rally his team with an aggressive “go for the kill” mindset instead of choosing language... View Details

Keywords: Personal Development and Career; Change Management; Communication; Values and Beliefs; Decision Making; Innovation Leadership; Collaborative Innovation and Invention; Leading Change; Leadership Development; Leadership Style; Crisis Management; Management Skills; Business Processes; Organizational Culture; Organizational Structure; Performance Efficiency; Sports Industry; Entertainment and Recreation Industry; United States

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February 2022
Case

Paul Polman

By: Elizabeth A. Keenan, Youngme Moon and Susie Ma

Over his 40-year career, Paul Polman had led some of the world’s largest consumer goods companies, making his biggest mark as CEO of Unilever—a multi-national corporation that produced everything from soap to soup. Polman was also well-regarded as a leader in corporate... View Details

Keywords: Marketing; Brands and Branding; Marketing Communications; Marketing Strategy; Leadership; Corporate Accountability; Personal Development and Career; Corporate Social Responsibility and Impact; Ethics; Values and Beliefs; Social Issues; Philanthropy and Charitable Giving

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18 Jul 2005
Research & Ideas

Identify Emerging Market Opportunities

executives need to figure out how the product, labor, and capital markets work—and don't work—in their target countries. This will help them understand the differences between home markets and those in developing countries. In addition,... View Details

Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha

10 Nov 2003
Research & Ideas

The Hard Numbers on Social Investments

commercial solutions to social and environmental problems." The goal of the study was to help IC, whose members collectively invested $80 million from 1992 to 2001, the time horizon of the study, develop a fact-based understanding of... View Details

Keywords: by Manda Salls

12 Sep 2006
First Look

First Look: September 12, 2006

complex culture of the HMS neurological research community as well as the HMS academic culture. Demonstrates Ivinson's efforts to develop HCNR as a catalyst for aligning scientific researchers in the HMS... View Details

Keywords: Sean Silverthorne

12 Aug 2008
First Look

First Look: August 12, 2008

accurately reflect the demographic diversity of the U.S. population. Yet, most research on diversity in organizations has focused on the outcomes associated with workforce diversity and not on the processes that can enhance diversity in organizations. We address this... View Details

Keywords: Sean Silverthorne

12 Jan 2004
What Do You Think?

How Should We Think About the Exportation of Jobs?

in markets for labor fueled by dramatic improvements in communication. Those with a global, macro economic view tended to regard these developments as long overdue. Those concerned about the psychological and social impact of job... View Details

Keywords: by James Heskett

09 Dec 2008
First Look

First Look: December 9, 2008

community Linux. A consortium is a private group of participants that operate as equals and jointly select problems, decide how to conduct work, and choose solutions. IBM has set up a number of consortia with other companies to View Details

Keywords: Martha Lagace

30 Jun 2003
Research & Ideas

Computer Security is For Managers, Too

Most organizations already have at least some of these processes in place, but they rarely develop and manage them in a coherent, consistent way. Here are eight things that your company should be working on. Identify your company's... View Details

Keywords: by Robert D. Austin & Christopher A.R. Darby

23 May 2000
Research & Ideas

Minding the Muse: The Impact of Downsizing on Corporate Creativity

challenging assignments, adequate resources, supportive work groups, management that places a premium on creativity, and project leaders who understand the creative process and have strong communications skills. At the other end of the... View Details

Keywords: by Peter K. Jacobs

30 Mar 2003
Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top management executives to... View Details

Keywords: by Manda Mahoney

04 Apr 2017
First Look

First Look at New Research, April 4

https://www.hbs.edu/faculty/Pages/item.aspx?num=52469 2017 Ethical Capitalism: Shibusawa Eiichi and Business Leadership in Global Perspective Gapponshugi in Global Perspective: Debating the Responsibility of Capitalism By: Jones, G. Abstract—This chapter places the... View Details

Keywords: Sean Silverthorne

08 May 2020
In Practice

Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On

ever, the mission of many non-profit organizations has never been more critical to communities being served. This may be time to re-emphasize the mission and to work to move mindsets as soon as possible from “survive” to “thrive.” The... View Details

Keywords: by Danielle Kost

14 Apr 2003
Research & Ideas

Andy Grove on the Confident Leader

opportunities, and defined the opportunities for packet software. That framework is changing now. The Internet is redefining software. The Internet is redefining the role of computing and communication and their interaction with each... View Details

Keywords: by Walter Kiechel; Technology

04 Feb 2014
First Look

First Look: February 4

http://sloanreview.mit.edu/article/the-art-of-strategic-renewal/ August 2013 Journal of Development Economics Political Reservations and Women's Entrepreneurship in India By: Ghani, Ejaz, William R. Kerr, and Stephen D. O'Connell... View Details

Keywords: Sean Silverthlorne

May 2011
Article

Challenge the Boss or Stand Down

By: W. Earl Sasser

This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: case study-only, reprint R1105X, and commentary-only, R1105Z. Tom Green, an aggressive young sales executive at self-service... View Details

Keywords: Problems and Challenges; Personal Development and Career; Jobs and Positions; Conferences; Service Industry

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23 Mar 2021
Book

Succeeding in the New Work-from-Anywhere World

other cities and other countries,” Neeley points out. Despite these upsides, however, shifting to working remotely is not without its challenges, especially when it comes to communication and coordination among managers and employees.... View Details

Keywords: by Michael Blanding

June 2014
Technical Note

A Note on Seeking, Receiving, and Giving Advice

By: David A. Garvin and Joshua D. Margolis

This note examines the processes of seeking, receiving, and giving advice by drawing on both academic research and the lessons of skilled practitioners. It begins with a discussion of the potential benefits and costs of advice-seeking and advice-giving. The note then... View Details

Keywords: Advice Taking; Coaching; Decision-making; Leadership; Interpersonal Communication; Personal Development and Career; Management Skills

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