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  • July 2011
  • Teaching Note

Weber Shandwick: The Client Relationship Leader Program (TN)

By: Robert G. Eccles and Penelope Rossano
Teaching Note for 408077. View Details
Keywords: Service Delivery; Organizational Structure; Groups and Teams; Employees; Growth and Development; Situation or Environment; Consolidation; Acquisition; Digital Platforms; Blogs; Social and Collaborative Networks; Internet and the Web; Public Relations Industry
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Eccles, Robert G., and Penelope Rossano. "Weber Shandwick: The Client Relationship Leader Program (TN)." Harvard Business School Teaching Note 412-023, July 2011.
  • Article

Achieving Sustainability Through Integrated Reporting

By: Robert G. Eccles and Daniela Saltzman
Keywords: Integration; Reports
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Eccles, Robert G., and Daniela Saltzman. "Achieving Sustainability Through Integrated Reporting ." Stanford Social Innovation Review 9, no. 3 (Summer 2011): 56–61.
  • March 2010 (Revised February 2011)
  • Case

Cognizant 2.0: Embedding Community and Knowledge Into Work Processes

By: Robert G. Eccles and Thomas H. Davenport
Knowledge management has been a high priority for Cognizant Technology Solutions since its inception since its global delivery model requires the global sharing of knowledge. Its first major tool was called the Knowledge Management Appliance but as Web 2.0 tools came... View Details
Keywords: Knowledge Management; Knowledge Sharing; Knowledge Use and Leverage; Product Development; Service Delivery; Business Processes; Organizational Structure; Cooperation; Information Technology Industry
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Eccles, Robert G., and Thomas H. Davenport. "Cognizant 2.0: Embedding Community and Knowledge Into Work Processes." Harvard Business School Case 410-084, March 2010. (Revised February 2011.)
  • 1998
  • Other Unpublished Work

Pursuing Value: The Information Reporting Gap in the United Kingdom

By: Robert G. Eccles Jr. and Ian Coleman
Keywords: Capital Markets; Performance; Financial Reporting; United Kingdom
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Eccles, Robert G., Jr., and Ian Coleman. "Pursuing Value: The Information Reporting Gap in the United Kingdom." PricewaterhouseCoopers, January 1998.
  • September 1994
  • Supplement

Giddings & Lewis: In Search of the Cutting Edge (Consolidated) (B)

By: Nitin Nohria and Robert G. Eccles Jr.
Supplements the (A) case. View Details
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Nohria, Nitin, and Robert G. Eccles Jr. "Giddings & Lewis: In Search of the Cutting Edge (Consolidated) (B)." Harvard Business School Supplement 495-019, September 1994.
  • 20 Dec 2016
  • First Look

December 20, 2016

years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This update focuses primarily on the individual-level psychological processes implicated in creativity... View Details
Keywords: Carmen Nobel
  • 2022
  • Article

Social Interactivity in Live Video Experiences Reduces Loneliness

By: Benjamin T. Kaveladze, Robert R. Morris, Rosa Victoria Dimitrova-Gammeltoft, Amit Goldenberg, James J. Gross, Judd Antin, Melissa Sandgren and Melissa C. Thomas-Hunt
Background: Loneliness, especially when chronic, can substantially reduce one's quality of life. However, positive social experiences might help to break cycles of loneliness by promoting more prosocial cognitions and behaviors. Internet-mediated live video... View Details
Keywords: Lonelines; Social Connection; Internet-mediated Communication; Experiment; Emotions; Well-being; Interpersonal Communication; Internet
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Kaveladze, Benjamin T., Robert R. Morris, Rosa Victoria Dimitrova-Gammeltoft, Amit Goldenberg, James J. Gross, Judd Antin, Melissa Sandgren, and Melissa C. Thomas-Hunt. "Social Interactivity in Live Video Experiences Reduces Loneliness." Frontiers in Digital Health 4:859849 (2022).
  • September 2010 (Revised August 2011)
  • Background Note

A Chronology of Integrated Reporting

By: Robert G. Eccles and Michael P. Krzus
This technical note traces the development of integrated reporting through published materials, research, and the formation of various committees. Readers will gain an understanding of how the topics of nonfinancial information, sustainable development, corporate... View Details
Keywords: Integrated Corporate Reporting; Corporate Disclosure; Product Development; Corporate Social Responsibility and Impact; Environmental Sustainability; Social Issues
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Eccles, Robert G., and Michael P. Krzus. "A Chronology of Integrated Reporting." Harvard Business School Background Note 411-049, September 2010. (Revised August 2011.)
  • November 2008
  • Case

Eden McCallum

By: Heidi K. Gardner and Robert G. Eccles
This case illustrates the leadership and management challenges of starting a new firm based on a new business model and how success creates pressures that challenge the work/life balance which was one of the original goals of its two founders. The case also raises... View Details
Keywords: Business Model; Business Startups; Entrepreneurship; Leadership; Work-Life Balance
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Gardner, Heidi K., and Robert G. Eccles. "Eden McCallum." Harvard Business School Case 409-060, November 2008.
  • February 2008
  • Exercise

Gerson Lehrman Group

By: Robert G. Eccles Jr. and David Lane
Gerson Lehrman Group (GLG) brought together decision makers in search of hard-to-find answers with specialized experts in nearly every imaginable field. Over time, GLG developed software to help minimize potential conflicts of interest among and between experts and... View Details
Keywords: Experience and Expertise; Customer Focus and Relationships; Governance Compliance; Conflict of Interests; Competitive Advantage; Software; Consulting Industry
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Eccles, Robert G., Jr., and David Lane. "Gerson Lehrman Group." Harvard Business School Exercise 408-076, February 2008.
  • 1998
  • Other Unpublished Work

Information Needs of Analysts and Investors in the French Capital Markets

By: Robert G. Eccles Jr. and Patrick Frotiee
Keywords: Capital Markets; Information; France
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Eccles, Robert G., Jr., and Patrick Frotiee. "Information Needs of Analysts and Investors in the French Capital Markets." PricewaterhouseCoopers, January 1998.
  • spring 2007
  • Article

The Metaverse as a Business Platform

By: Robert G. Eccles Jr. and Jonathan Reichental
Keywords: Business Ventures
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Eccles, Robert G., Jr., and Jonathan Reichental. "The Metaverse as a Business Platform." Harvard Interactive Media Review 1, no. 1 (spring 2007): 14–17.
  • 1988
  • Book

Doing Deals: Investment Banks at Work

By: Robert G. Eccles and Dwight B. Crane
Keywords: Negotiation Deal; Investment Banking
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Eccles, Robert G., and Dwight B. Crane. Doing Deals: Investment Banks at Work. Boston, MA: Harvard Business School Press, 1988.
  • November 2011
  • Teaching Note

InterfaceRAISE: Sustainability Consulting (TN)

By: Robert G. Eccles and Michael W. Toffel
Keywords: Consulting Industry
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Eccles, Robert G., and Michael W. Toffel. "InterfaceRAISE: Sustainability Consulting (TN)." Harvard Business School Teaching Note 612-049, November 2011.
  • October 2011 (Revised June 2013)
  • Case

Novo Nordisk: A Commitment to Sustainability

By: Robert G. Eccles and Michael P. Krzus
The case describes the early commitment of a European pharmaceutical company, Novo Nordisk, to integrated reporting. Novo Nordisk is one of the pioneers of integrated reporting and it emerged out of its commitment to a "Triple Bottom Line approach to managing the... View Details
Keywords: Strategic Planning; Business Ventures; Business or Company Management; Integrated Corporate Reporting; Business Strategy; Pharmaceutical Industry
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Eccles, Robert G., and Michael P. Krzus. "Novo Nordisk: A Commitment to Sustainability." Harvard Business School Case 412-053, October 2011. (Revised June 2013.)
  • July 2010 (Revised March 2013)
  • Supplement

One Firm One Future at Davis Langdon (B)

By: Robert G. Eccles and Kaitlyn A. Simpson
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Eccles, Robert G., and Kaitlyn A. Simpson. "One Firm One Future at Davis Langdon (B)." Harvard Business School Supplement 411-007, July 2010. (Revised March 2013.)
  • December 1996
  • Article

In Pursuit of the Upside: The New Opportunity in Risk Management

By: Robert G. Eccles Jr. and Lee Puschaver
Keywords: Opportunities
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Eccles, Robert G., Jr., and Lee Puschaver. "In Pursuit of the Upside: The New Opportunity in Risk Management." PW Review (December 1996).
  • July 2006
  • Article

Media Reputation of the Insurance Industry: An Urgent Call for Strategic Communication Management

By: Robert G. Eccles Jr. and Matthias Vollbracht
Keywords: Media; Reputation; Insurance; Strategy; Communication; Management
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Eccles, Robert G., Jr., and Matthias Vollbracht. "Media Reputation of the Insurance Industry: An Urgent Call for Strategic Communication Management." Special Issue on Reputational Risk Geneva Papers on Risk and Insurance: Issues and Practice 31, no. 3 (July 2006).
  • July 2013 (Revised November 2013)
  • Supplement

Talent Recruitment at frog design Shanghai (B)

By: Robert G. Eccles and Nancy Hua Dai
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Eccles, Robert G., and Nancy Hua Dai. "Talent Recruitment at frog design Shanghai (B)." Harvard Business School Supplement 414-024, July 2013. (Revised November 2013.)
  • May 2012
  • Teaching Note

Rebranding at Oliver Wyman Group (TN)

By: Robert G. Eccles Jr. and Penelope Rossano
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Eccles, Robert G., Jr., and Penelope Rossano. "Rebranding at Oliver Wyman Group (TN)." Harvard Business School Teaching Note 412-017, May 2012.
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