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  • All HBS Web  (3,618)
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  • 18 May 2017
  • Blog Post

Why We Recruit: Hilton

interest in recruiting at HBS, but it was more targeted in the past based on specific roles. This year we launched a structured MBA rotational program where MBAs have an opportunity to work across different functions of the company (e.g. Corporate Strategy, View Details
Keywords: Hospitality
  • Web

Publications - Faculty & Research

Through the Lens of Mobile Phone Data." Accounting Review 100, no. 4 (July 2025): 135–159. July–August 2025 Article Don’t Let an AI Failure Harm Your Brand By: Julian De Freitas How companies market their AI systems affects the... View Details

    Michael S. Kaufman

    A Senior Lecturer at the Harvard Business School, Michael co-developed and teaches a second year MBA course, “Challenges and Opportunities in the Restaurant Industry.” 

    A founder and partner of Positive Strategy LLC, a management/strategy consulting... View Details

    • September 2010 (Revised August 2013)
    • Case

    Liza Davis and the Bargain Hunting Customer

    By: Francisco de Asis Martinez-Jerez and Lisa Brem
    Liza Davis, an upscale women's fashion retailer, is reeling from worldwide recession and lower demand. Should the company target the fast-growing bargain hunter segment or hold the line on price discounts to preserve their brand image? Customer profitability... View Details
    Keywords: Competitive Strategy; Price; Product Positioning; Customer Value and Value Chain; Business Cycles; Financial Crisis; Profit; Knowledge Use and Leverage; Fashion Industry; Retail Industry
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    Martinez-Jerez, Francisco de Asis, and Lisa Brem. "Liza Davis and the Bargain Hunting Customer." Harvard Business School Case 111-040, September 2010. (Revised August 2013.)
    • 18 May 2012
    • News

    Facebook IPO creates tech giant

    • 17 May 2013
    • News

    Beckham, at 38, Says He’ll Bend It No Longer

    • 26 Nov 2010
    • News

    Q&A: Harvard Study on Taj Employee Heroism

    • 16 May 2017
    • Video

    Getting to Know Student Class Day Speaker: Andrew Cone, MBA 2017

    • September 2020 (Revised December 2020)
    • Case

    Siba Mtongana: A Pioneering Chef in South Africa

    By: Boris Groysberg, Susan Seligson, Katherine Connolly Baden and Robin Abrahams
    For Siba Mtongana, South African celebrity chef, the year 2020 was fraught with challenges and unknowns. Her brand was strong and she was certain it would survive. But as she fine-tuned her growth and innovation strategy in a shaky, unpredictable economy in the midst... View Details
    Keywords: Food; Crisis Management; Health Pandemics; Growth and Development Strategy; Food and Beverage Industry; South Africa
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    Groysberg, Boris, Susan Seligson, Katherine Connolly Baden, and Robin Abrahams. "Siba Mtongana: A Pioneering Chef in South Africa." Harvard Business School Case 421-026, September 2020. (Revised December 2020.)
    • August 2019
    • Case

    Legrand's Acquisition of Milestone

    By: C. Fritz Foley and F. Katelynn Boland
    In June 2017, Legrand, a global specialist in electrical and digital building infrastructure which was a serial acquirer, announced it had signed an agreement to buy Milestone AV Technologies, a leading designer and manufacturer of branded audio-video products. This... View Details
    Keywords: Mergers & Acquisitions; Acquisition Strategy; Mergers and Acquisitions; Management; Strategy; Corporate Finance; Electronics Industry; Europe; United States
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    Foley, C. Fritz, and F. Katelynn Boland. "Legrand's Acquisition of Milestone." Harvard Business School Case 220-028, August 2019.
    • 07 Jul 2014
    • News

    Buzzfeed Is Officially A Case Study In Media Industry Disruption

    • 08 Oct 2012
    • News

    The case study: Henkel's culture shift

    • November 2000
    • Case

    Dean Foods

    By: Ray A. Goldberg, David E. Bell, Ann Leamon and Kim Slack
    After 50 years of successful growth, mostly by acquisition, Dean Foods, the nation's second-largest dairy processor, has established a division to develop and market branded products nationally. Can a $4 billion company rely on a $300 million growth vehicle? Is this... View Details
    Keywords: Mergers and Acquisitions; Business Divisions; Transition; Food; Goods and Commodities; Brands and Branding; Product Launch; Product Positioning; Product Development; Value Creation; Food and Beverage Industry; Retail Industry
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    Goldberg, Ray A., David E. Bell, Ann Leamon, and Kim Slack. "Dean Foods." Harvard Business School Case 901-007, November 2000.
    • May 2017 (Revised May 2019)
    • Supplement

    Intuit: QuickBooks (B)

    By: David Yoffie and Nicole Tempest Keller
    This short case updates the earlier Intuit case on transitioning from a product company into a platform company. In addition to providing information on the recent successes and challenges of the business, it also explores a new challenge of building a platform with a... View Details
    Keywords: Platform; Strategic Transition; Strategy; Digital Platforms; Transition
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    Yoffie, David, and Nicole Tempest Keller. "Intuit: QuickBooks (B)." Harvard Business School Supplement 717-513, May 2017. (Revised May 2019.)
    • July–August 2014
    • Article

    How 'Brand Tourists' Can Grow Sales

    By: Silvia Bellezza and Anat Keinan
    The article discusses how exclusive brands can increase their sales by moving "downmarket" without diminishing their prestige or alienating existing customers. The authors suggest various ways to cater to new, non-core customers in a way that differentiates the... View Details
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    Bellezza, Silvia, and Anat Keinan. "How 'Brand Tourists' Can Grow Sales." Harvard Business Review 92, nos. 7/8 (July–August 2014): 28.
    • 18 Oct 2022
    • News

    Is MLB Ready to Compete for Next Generation of Fans?

    • 27 Mar 2017
    • News

    How Companies Can Benefit More From Their Corporate Giving

    • 22 Feb 2017
    • News

    What’s the Value of a Like?

    • November 2009 (Revised January 2010)
    • Case

    Communispace

    By: Anat Keinan
    Communispace is the market leader in creating and managing private, brand-focused online communities for major corporate clients. These communities have provided its clients with insights into how consumers view their brands, with quick feedback on potential marketing... View Details
    Keywords: Customer Focus and Relationships; Brands and Branding; Product Launch; Network Effects; Social and Collaborative Networks; Online Technology; Communications Industry; Media and Broadcasting Industry
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    Keinan, Anat. "Communispace." Harvard Business School Case 510-018, November 2009. (Revised January 2010.)
    • July 2008 (Revised February 2009)
    • Case

    (PRODUCT) RED (A)

    By: Youngme E. Moon, Michael I. Norton and David Chen
    Describes the launch and initial results of the (PRODUCT) RED campaign, a social marketing initiative conceived by U2's Bono and Bobby Shriver to combat AIDS in sub-Saharan Africa. The company licensed the (RED) brand to partner companies, which initially included Gap,... View Details
    Keywords: Investment Funds; Philanthropy and Charitable Giving; Brands and Branding; Marketing Strategy; Social Marketing; Social Enterprise; Africa
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    Moon, Youngme E., Michael I. Norton, and David Chen. "(PRODUCT) RED (A)." Harvard Business School Case 509-013, July 2008. (Revised February 2009.)
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