Publications

2014
Working Paper

Search-Based Peer Firms: Aggregating Investor Perceptions Through Internet Co-Searches

By: Charles M.C. Lee, Paul Ma and Charles C.Y. Wang

Applying a "co-search" algorithm to Internet traffic at the SEC's EDGAR web-site, we develop a novel method for identifying economically-related peer firms and for measuring their relative importance. Our results show that firms appearing in chronologically adjacent... View Details

Keywords: Peer Firm; EDGAR Search Traffic; Revealed Preference; Co-search; Industry Classification; Analytics and Data Science; Internet and the Web; Mathematical Methods; Corporate Finance

SSRN

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December 1999 (Revised November 2000)
Background Note

Pricing and Market Making on the Internet

By: Robert J. Dolan and Youngme E. Moon

Considers the impact of the Internet on how market exchanges will take place. Discusses the role of shopping agents and alternatives to fixed prices such as negotiations, auctions, and exchanges. View Details

Keywords: Price; Marketing Strategy; Auctions; Digital Platforms; Negotiation; Internet and the Web

September 2011
Case

Driving Profitable Growth at US Auto Parts

USAP faces extraordinary opportunities to change the way that automobiles are serviced in the US by selling parts at fair prices though online channels. View Details

Keywords: Business Growth and Maturation; Corporate Entrepreneurship; Disruptive Innovation; Business Model; Internet and the Web; Business Strategy; Internet and the Web; Machinery and Machining; Cost Management; Auto Industry; Retail Industry; United States

December 1995
Supplement

Doing Business on the Internet: An Interview with Shikhar Ghosh, CEO, Open Market

By: Lynda M. Applegate and Janis Lee Gogan

Keywords: Internet and the Web; Market Transactions

June 2012 (Revised October 2012)
Teaching Note

TripAdvisor (TN)

By: Sunil Gupta

By 2010, TripAdvisor (TA) was the largest travel site in the world operating in 24 countries and 16 languages, with listings for 455,000 hotels, 92,000 attractions and 564,000 restaurants in over 71,000 destinations worldwide. It had over 40 million reviews from 35... View Details

Keywords: Marketing; Digital Marketing; Marketing Strategy; Internet and the Web; Travel Industry; Tourism Industry; China; United States

spring 2000
Article

Pricing and Market Making on the Internet

By: R. Dolan and Y. Moon

Keywords: Price; Markets; Internet and the Web

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Nov 2009
Conference Presentation

The Reach of Online Movie Trailers

By: Anita Elberse

Keywords: Internet and the Web; Film Entertainment

March 2002 (Revised October 2002)
Background Note

Service on the Internet: The Effect of Physical Service on Scalability

Develops a framework for exploring the idea of, how service affects the economics of Internet organizations. Development of the framework requires an understanding of the different forms service takes in organizations that conduct business through the Internet. These... View Details

Keywords: Internet and the Web; Service Delivery; Service Industry

Article

eInformation: A Clinical Study of Investor Discussion and Sentiment

Keywords: Information; Internet and the Web; Investment

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14 Jul 2009
Research & Ideas

Business Summit: China in the Global Economy

Editor's Note: This is a summary of an HBS Business Summit presentation. View a full summary and video of the event on the HBS Centennial Web site linked below. Date of Event: October 14, 2008 Moderator: William C. Kirby, HBS Faculty... View Details

Keywords: Re: William C. Kirby

12 May 2021
News

Aid from Afar

South Asian Business Association, other Harvard groups, such as the Harvard Kennedy School India Caucus and the Harvard India Conference, partnered for the fundraiser. By May 12, GiveIndia’s web page was showing a tally of 1,550 donors... View Details

Keywords: Social Assistance; Health, Social Assistance

01 Jun 1999
News

New Releases

that the more things change, the more strong leadership is needed and the more complicated the interconnected web of relationships becomes. While effective leadership and management are both necessary in organizations, Kotter points out,... View Details

Keywords: Nancy O. Perry

01 Oct 2002
News

Bozidar Djelic

readers can contact me at bdjelic@mfin.sr.gov.yu or visit our Web site at www.serbia.sr.gov.yu.” Profile: Banishing Balkan Ghosts: Bozidar Djelic and the Rebirth of a Nation View Details

01 Sep 2009
News

Make the Most of HBS Alumni Resources

any of the other board members if you have a particular area of interest or concern. Nominate someone you think would bring a particularly vital perspective to the board. You can find links to a list of current board members and a board nomination form on the Alumni... View Details

Keywords: Educational Support Services; Educational Services

Person Page

Media

This lists media reports covering my firm dollarDEX Investments or me (or my colleagues), or columns written by me (or my colleagues). There are all... View Details

October 2000 (Revised November 2005)
Case

Cisco Systems: Web-enablement

By: Richard L. Nolan, Kelley Porter and Christina Akers

Describes how Cisco web-enabled their ERP systems and developed the "front office" systems to electronically link to their customers and suppliers. A rewritten version of an earlier case. View Details

Keywords: Internet and the Web; Information Technology; Technological Innovation; Internet and the Web; Service Operations; Information Technology Industry

01 Jun 1999
News

HBSAA of Israel Sponsors Middle East Outreach

students and recent MBA graduates from leading business schools who are studying in the area on fellowships. To learn more about the activities of the HBSAAI, contact the association's president, Isaac Devash (MBA '93), at iif@netvision.net.il, 972-3-687-9484, or David... View Details

01 Feb 2000
News

He Begs to Differentiate

Worldwide, J. Walter Thompson, and Hill & Knowlton. Through his clients, Sorrell has his finger on the pulse of a wide range of industries. Speaking of the Internet, he observed that "the great analogy for the Web is the nineteenth... View Details

May–June 2023
Article

Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail

By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno

The impact of delays has been widely studied in various offline services. The focus of this study is online services, and we explore the impact of in-process delays—measured by website speed—on customer behavior. We leverage novel retail and website speed data to... View Details

Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; E-commerce; Internet and the Web; Consumer Behavior; Policy; Retail Industry

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