Trusts - Publications - Faculty & Research

24 Apr 2018
First Look

First Look at New Research and Ideas, April 24, 2018

consumers trust a platform, revealing acceptable information flows increases ad effectiveness. Studies 5a and 5b, conducted in the field with a loyalty program website (i.e., a trusted platform), demonstrate... View Details

Keywords: Sean Silverthorne

07 Aug 2012
First Look

First Look: August 7

at this time. Publisher's Link: http://ukcatalogue.oup.com/product/9780199730858.do Risky Trust: How Multi-entity Teams Develop Trust in High Risk Endeavors Authors:Faazia Rashid and Amy Edmondson Publication:In Restoring View Details

Keywords: Sean Silverthorne

14 Mar 2017
First Look

First Look at New Research, March 14

home sharing and to simplify the payment of tourist tax for hosts in the city. It was the most comprehensive agreement that Airbnb had with any city in the world. Its final provision read, “The parties trust that theirs will be a fruitful... View Details

Keywords: Sean Silverthorne

03 Dec 2012
HBS Case

HBS Cases: Against the Grain

weaknesses that underlie corruption everywhere. As an emerging professional he must also weigh the trust value of the personal relationships he is forming; his own comfort zone for ethical trade-offs; and the inherent uncertainties of... View Details

Keywords: by Martha Lagace; Food & Beverage

06 Sep 2011
Research & Ideas

The Power of Leadership Groups for Staying on Track

and exploring their dark sides can be a healing experience. In learning about crucibles others have faced, you realize you are not alone in facing great challenges. Intimate sharing builds trust among group members and leads to higher... View Details

Keywords: by Bill George

12 Dec 2006
First Look

First Look: December 12, 2006

accountability, or group norms; their long-standing relationships and trust help them make an impact very quickly. Of course, the process is not without risks: A failed lift out can lead to loss of money, opportunity, credibility, and... View Details

Keywords: Martha Lagace

26 Jan 2016
First Look

January 26, 2016

trusts through which all current and future asbestos claims will be channeled, allowing the company to survive as an ongoing business. However, the company and asbestos claimholders' committees materially disagree over the size of the... View Details

Keywords: Sean Silverthorne

April 2022 (Revised August 2022)
Case

Conflicts of Interest at Uptown Bank

By: Jonas Heese

In 2013, two employees debated whether to blow the whistle on their employer, Bell Bank, after completing an internal review that revealed undisclosed conflicts of interest. Bell Bank’s Asset Management business disproportionately invested clients’ money in Bell Bank’s... View Details

Citation

Educators

Purchase

14 Aug 2007
First Look

First Look: August 14, 2007

improper trading practices. He is charged with the task of managing the crisis, repairing the company culture, and putting the firm back into a pattern of growth. Haldeman realizes that nothing less than a radical change in the culture of Putnam Investments would be... View Details

Keywords: Martha Lagace

24 Jun 2002
Research & Ideas

Building ’Brandtopias’—How Top Brands Tap into Society

versus American ideology, Holt said. Even though the allegory has changed over time, the brand's consistency in supporting a certain kind of identity has earned it cultural authority. For identity brands, brand strategy, as we conceive of it today, is often... View Details

Keywords: by Martha Lagace

01 Feb 2011
First Look

First Look: Feb. 1

accountability once a problem of trust arises-a scandal in the sector or in their own organization, questions from citizens or donors who want to know if their money is being well spent, or pressure from regulators to demonstrate that... View Details

15 Oct 2008
First Look

First Look: October 15, 2008

link individuals with crime scenes and fathers to their children. Special problems of trust have arisen, because the domain of scientific practice termed 'DNA typing' emerged in a commercial context, and its results serve as the basis for... View Details

Keywords: Martha Lagace

13 Aug 2020
Research & Ideas

6 Ways to Support COVID-Weary Employees

tendency for leaders to engage in monitoring, leading to a reduction in felt autonomy among employees. Reduced autonomy on the job may lead to lower well-being. One of the challenges for leaders working in the virtual world is to learn to View Details

Keywords: by Dina Gerdeman

04 Nov 2014
First Look

First Look: November 4

http://hbr.org/product/MRC-s-House-of-Cards-/an/515003-PDF-ENG Harvard Business School Case 215-006 Rick's Dilemma In 2014, Rick is serving as a trustee for a large family trust whose principle asset is a plot of prime real estate in the... View Details

Keywords: Sean Silverthorne

10 Aug 2010
First Look

First Look: August 10

recipients' actual trustworthiness. This lax approach gives rise to adverse selection: the sites that seek and obtain trust certifications are actually less trustworthy than others. Using an original dataset on web site safety, I... View Details

Keywords: Martha Lagace

29 Apr 2020
Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details

Keywords: by Dina Gerdeman

09 Sep 2024
HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

all, he’s someone we can all trust to always do the right thing.” However, romantic entanglements were part of Easterbrook’s story from the start. When the board appointed him CEO, they knew he had a relationship with a third-party... View Details

Keywords: by Avery Forman; Food & Beverage

16 Dec 2014
First Look

First Look: December 16

policies can be partially explained by respondents' low trust in government and a disconnect between concerns about social issues and the public policies meant to address them. Publisher's link: View Details

Keywords: Sean Silverthorne

24 May 2011
First Look

First Look: May 24

Dishonest Self-Reports Authors:Lisa L. Shu, Nina Mazar, Francesca Gino, Dan Ariely, and Max H. Bazerman Abstract Many business and governmental interactions are based upon trust with the assumption that all actors generally comply with... View Details

Keywords: Sean Silverthorne

September 2019 (Revised September 2019)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock

In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details