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- All HBS Web
(2,170)
- People (4)
- News (660)
- Research (1,191)
- Events (2)
- Multimedia (52)
- Faculty Publications (662)
- Web
Disruptive Innovation Online Course | HBS Online
that are ready to apply. With every minute of learning, my company was better off and was setting a course for success. Andrzej Buks Vice President at Dakota Guardian Trust Assess opportunities and learn how to better determine what... View Details
- 24 Feb 2022
- Op-Ed
Want to Prevent the Next Hospital Bed Crisis? Enlist the SEC
transparency on their slice of the pie. Trustworthiness. When President Franklin Delano Roosevelt created the SEC, the 1933 law was often called the “Truth in Securities Act.” The SEC has helped build trust by requiring auditing of... View Details
- June 2009 (Revised February 2010)
- Case
Cirque du Soleil -- The High-Wire Act of Building Sustainable Partnerships
By: Ramon Casadesus-Masanell and Maxime Aucoin
The case describes the history and business model of Cirque du Soleil (CdS). The case allows for a rich discussion and analysis of Cirque du Soleil's business model with an emphasis on how it interacts with that of MGM Mirage. Le Cirque and MGM's business models... View Details
Keywords: Business Model; Investment; Profit; Globalized Markets and Industries; Growth and Development Strategy; Market Entry and Exit; Partners and Partnerships; Trust; Entertainment and Recreation Industry
Casadesus-Masanell, Ramon, and Maxime Aucoin. "Cirque du Soleil -- The High-Wire Act of Building Sustainable Partnerships." Harvard Business School Case 709-411, June 2009. (Revised February 2010.)
- 12 May 2020
- Research & Ideas
It’s Time To Relaunch Your Remote Team
on the other side stronger.” The courage to acknowledge vulnerability can strengthen the position of leaders. Employees don’t expect leaders to have all the answers, but they do expect them to acknowledge the elephant in the room. Leaders can relaunch and regain the... View Details
Keywords: by Tsedal Neeley
- 11 Feb 2020
- Sharpening Your Skills
10 Rules Entrepreneurs Need to Know Before Adopting AI
and understand the input needed and the internal workflow used by businesses in order to trust AI’s judgments and validate results. Organizational shift: Towards a more open and experimental culture. ML/AI engineers are still a novelty in... View Details
Keywords: by Rocio Wu
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
mutual trust that the rep establishes with others in the company. Further, the effects of successful talent management seem to be cumulative: good people learn from each other. Again, this is especially true in sales, where modeling... View Details
Keywords: by Kristen Senz
- 25 Jul 2005
- Research & Ideas
Fool vs. Jerk: Whom Would You Hire?
ideas, more willing to help, and more trusting than would typically be the case. A similarly positive environment can be created if you work with someone who has an attractive personality—someone who is empathetic, for example, or... View Details
Keywords: by Tiziana Casciaro & Miguel Sousa Lobo
- March 2023
- Teaching Note
Ransomware Attack at Colonial Pipeline Company
By: Suraj Srinivasan and Li-Kuan Ni
Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details
Keywords: Disruption; Communication; Communication Strategy; Decision Making; Decision Choices and Conditions; Judgments; Corporate Accountability; Corporate Disclosure; Corporate Governance; Governance Controls; Policy; Employees; News; Cybersecurity; Digital Strategy; Information Infrastructure; Information Management; Internet and the Web; Crisis Management; Business or Company Management; Resource Allocation; Risk Management; Negotiation Tactics; Failure; Business and Stakeholder Relations; Attitudes; Behavior; Perception; Reputation; Trust; Public Opinion; Social Issues; Infrastructure; Distribution Industry; United States; Alabama
- 05 May 2011
- What Do You Think?
How Ethical Can We Be?
practices that place a great deal of weight on "attitude" and "listening skills." Trust is a cornerstone of an efficient and effective system. Bad things happen when it is undermined by unmet expectations or ethical... View Details
Keywords: by Jim Heskett
- 01 Sep 2023
- News
End Game
year of business, the company announced that the family was giving away all of their equity (worth somewhere in the billions) to a new entity called the Patagonia Purpose Trust and a new nonprofit, the Holdfast Collective. The 501(c)(4)... View Details
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
is to think ahead. Here's how he described it to me: "I might rest key players for a game that is less important. There is a risk element in doing that, and it can backfire, but you have to accept that. You have to trust your squad." When... View Details
- 09 Aug 2021
- Research & Ideas
OneTen: Creating a New Pathway for Black Talent
$4,000; the average white family has net worth of $140,000. A lot of that has to do with disparities in employment that exist, which have their origins in the education system.” College degrees have gained even more importance in a knowledge-based economy. The... View Details
- 20 May 2014
- Research & Ideas
Managing the Family Business: Survival’s Secret Sauce
that result in ownership splits weaken a family and greatly reduce its assets and returns. You need a program to bring together the family behind the business, to strengthen trusting bonds and build family commitment to your company. A... View Details
- 01 Dec 2014
- Research & Ideas
The Big Influence of Small Countries in the United Nations Secretariat
kinds of leadership, and sometimes the best leaders are those who rarely have to do or say anything, but [who] can be very effective through quiet example-setting," says Werker. "Maybe we just trust Scandinavians to be nice... View Details
Keywords: by Michael Blanding
- July 2018 (Revised July 2018)
- Teaching Note
Argentina Power—Don’t Cry for Me Argentina
By: Nori Gerardo Lietz and Sayiddah Fatima McCree
Teaching Note for HBS No. 218-041. This case concerns a complex potential energy infrastructure investment in Argentina by a global conglomerate shortly after Mauricio Macri (“Macri”) became President of Argentina in 2015. The central issues are (i) why was a country... View Details
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
people, not to or at them. There is an opportunity to figure out ways to work in more meaningful ways with people. Book Excerpt Teaching by Heart: One Professor's Journey to Inspire By Thomas J. DeLong How Teachers Create Covenants This is a subject about which I’m... View Details
- Web
Frequently Asked Questions | HBS Online
moves beyond the spreadsheet and provides a hands-on approach for demystifying the data science ecosystem and making you a more conscientious consumer of information. Starting with the questions you need to ask when using data for decision-making, this course will help... View Details
- March 2017
- Case
Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger
By: Jan W. Rivkin and Amram Migdal
This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details
Keywords: Education; Business Education; Curriculum and Courses; Executive Education; Higher Education; Interdisciplinary Studies; Learning; History; Business History; Human Resources; Employees; Employee Relationship Management; Management; Management Analysis, Tools, and Techniques; Organizations; Practice; Relationships; Groups and Teams; Labor and Management Relations; Rank and Position; Research; Social Psychology; Attitudes; Behavior; Emotions; Motivation and Incentives; Power and Influence; Social and Collaborative Networks; Status and Position; Trust; Society; Social Issues; Theory; Education Industry; United States; Massachusetts; Illinois
Rivkin, Jan W., and Amram Migdal. "Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger." Harvard Business School Case 717-469, March 2017.
- 30 Jan 2020
- Research & Ideas
The Upside of Highlighting a Product's Downsides
before dropping the veneer of perfection: Will the disclosure reveal a solvable operational problem? Any trust that an airline might gain from including a flight’s delay rate would likely evaporate if it seems like many flights spend... View Details
Keywords: by Danielle Kost
- 30 Aug 2004
- Research & Ideas
Real Estate: The Most Imperfect Asset
securitized, and professionalized. There are over $5.5 trillion of securitized home mortgages, $500 billion of commercial mortgage-backed securities (CMBS) and $200 billion of real estate investment trusts (REITs), much of which did not... View Details