Trusts - Publications - Faculty & Research

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

is to think ahead. Here's how he described it to me: "I might rest key players for a game that is less important. There is a risk element in doing that, and it can backfire, but you have to accept that. You have to trust your squad." When... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

people, not to or at them. There is an opportunity to figure out ways to work in more meaningful ways with people. Book Excerpt Teaching by Heart: One Professor's Journey to Inspire By Thomas J. DeLong How Teachers Create Covenants This is a subject about which I’m... View Details

Keywords: by Martha Lagace; Education

03 Oct 2007
Research & Ideas

Dealing with the ‘Irrational’ Negotiator

possible that the employee was still confident that he would win the case because he did not trust the executive or the firm's record keeping. How could the executive educate the employee regarding his prospects for winning in court?... View Details

Keywords: by Deepak Malhotra & Max H. Bazerman

03 Dec 2021
Blog Post

Physicians Off the Beaten Path

engineering and was required to spend equal amounts of time at a laboratory, in front of a computer and at the hospital. “Doctors,” this professor said, “won’t trust you if they know you are engineers.” I later came to know he was being... View Details

23 May 2023
Research & Ideas

Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'

name is REVOK. “James would often have an outrageous means of approaching the situation that didn’t immediately seem obvious and sometimes you thought was a little bit crazy,” said Williams, now a Detroit-based painter. “But based on past experiences with him and this... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

Web

Frequently Asked Questions | HBS Online

moves beyond the spreadsheet and provides a hands-on approach for demystifying the data science ecosystem and making you a more conscientious consumer of information. Starting with the questions you need to ask when using data for decision-making, this course will help... View Details

Web

Research - Race, Gender & Equity

Good for the Buyer and Good for Society: Sampo-yoshi, Sustainability and Trust at ITOCHU By: Sandra J. Sucher and Bethelehem Y Araya In 2024, ITOCHU CEO Masahiro Okafuji was at a crossroads. As the thirteenth CEO since ITOCHU’s founding... View Details

March 2017
Case

Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

By: Jan W. Rivkin and Amram Migdal

This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details

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11 Feb 2020
Sharpening Your Skills

10 Rules Entrepreneurs Need to Know Before Adopting AI

and understand the input needed and the internal workflow used by businesses in order to trust AI’s judgments and validate results. Organizational shift: Towards a more open and experimental culture. ML/AI engineers are still a novelty in... View Details

Keywords: by Rocio Wu

09 Dec 2002
Research & Ideas

Most Accountants Aren’t Crooks—Why Good Audits Go Bad

fundamental changes to the way accounting firms and their clients operate. If we are really going to restore trust in the U.S. system of auditing, we will need to go well beyond the provisions of the Sarbanes-Oxley Act. We will need to... View Details

Keywords: by Max H. Bazerman, George Loewenstein & Don A. Moore; Accounting; Financial Services

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

called to our teammates. Flying isn’t about airplanes. It’s about people working together to make a mission happen. My fellow aviators came from every state, every type of background, and every walk of life. It was the trust and... View Details

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

mutual trust that the rep establishes with others in the company. Further, the effects of successful talent management seem to be cumulative: good people learn from each other. Again, this is especially true in sales, where modeling... View Details

Keywords: by Kristen Senz

30 Mar 2018
What Do You Think?

What Should Mark Zuckerberg Do?

ramifications for Facebook’s long-term business success. But can Facebook avoid changing its business model? What do you think? Original Column Mark Zuckerberg, founder and CEO of Facebook, one of the most dominant firms on the internet with 2.2 billion users, has come... View Details

Keywords: by James Heskett; Web Services; Information Technology

06 Sep 2022
Blog Post

To Go-Go: A Foodtech Startup Serves Up Scale in Latin America

and people need to trust those brands without knowing them,” Azuero says. “Getting that first client, that first user, is harder.” Still, he and Izquierdo are bullish on their prospects, as are investors: Last summer, the company raised... View Details

June 2009 (Revised February 2010)
Case

Cirque du Soleil -- The High-Wire Act of Building Sustainable Partnerships

By: Ramon Casadesus-Masanell and Maxime Aucoin

The case describes the history and business model of Cirque du Soleil (CdS). The case allows for a rich discussion and analysis of Cirque du Soleil's business model with an emphasis on how it interacts with that of MGM Mirage. Le Cirque and MGM's business models... View Details

Keywords: Business Model; Investment; Profit; Globalized Markets and Industries; Growth and Development Strategy; Market Entry and Exit; Partners and Partnerships; Trust; Entertainment and Recreation Industry

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Web

Harvard Business School

of Boston who served in World War II, Herb Lyken became a professor of Finance and Accounting at the University of Massachusetts, Boston and taught for 15 years. He was also a founder and board member of the Unity Bank and Trust in... View Details

27 Mar 2024
Blog Post

Video: Inspirational Women in Business

was the first cold call in my section. So, my excitement was on another level talking about her. Whitley Cargile: Sandra Horbach, the Americas co-head of corporate private equity at Carlyle. I chose to join Carlyle to work with her. I also View Details

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

before dropping the veneer of perfection: Will the disclosure reveal a solvable operational problem? Any trust that an airline might gain from including a flight’s delay rate would likely evaporate if it seems like many flights spend... View Details

Keywords: by Danielle Kost

24 Feb 2020
Research & Ideas

The Hidden Vulnerabilities of Open Source Software

an inventory of the most important shared software and potential vulnerabilities and is the first step to understand more about these projects so that we can create tools and standards that result in trust and transparency in software.”... View Details

Keywords: by Frank Nagle and Jenny Hoffman; Computer

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

securitized, and professionalized. There are over $5.5 trillion of securitized home mortgages, $500 billion of commercial mortgage-backed securities (CMBS) and $200 billion of real estate investment trusts (REITs), much of which did not... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

Publications