Trust - Publications - Faculty & Research

22 Feb 2021
Book

Reaching Today's Omnichannel Customer Takes a New Sales Strategy

mutual trust that the rep establishes with others in the company. Further, the effects of successful talent management seem to be cumulative: good people learn from each other. Again, this is especially true in sales, where modeling... View Details

Keywords: by Kristen Senz

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Team - Institute For Strategy And Competitiveness

Elizabeth Teisberg Ph.D., Cullen Trust for Higher Education distinguished University Chair in Value-Based Care Kevin Bozic M.B.A., M.D., Professor and Chair, Department of Surgery and Perioperative Care S. Claiborne “Clay” Johnston M.D.,... View Details

July 2018 (Revised July 2018)
Teaching Note

Argentina Power—Don’t Cry for Me Argentina

By: Nori Gerardo Lietz and Sayiddah Fatima McCree

Teaching Note for HBS No. 218-041. This case concerns a complex potential energy infrastructure investment in Argentina by a global conglomerate shortly after Mauricio Macri (“Macri”) became President of Argentina in 2015. The central issues are (i) why was a country... View Details

Keywords: Argentina; Argentine Exceptionalism; Infrastructure Finance; Investing; Finance; Inflation and Deflation; Government and Politics; Energy Generation; Infrastructure; Utilities Industry; Energy Industry; Financial Services Industry; Argentina; South America

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08 Nov 2018
Blog Post

Long Distance Relationships: What if my partner can’t join me at HBS?

member of Section A 2020! Even though I've only been with my section-mates for a couple of months, I already consider them my family. Trust me: I was skeptical, too. But the Section experience can be one of the best resources to support... View Details

07 Nov 2012
HBS Case

HBS Cases: Sir Alex Ferguson--Managing Manchester United

is to think ahead. Here's how he described it to me: "I might rest key players for a game that is less important. There is a risk element in doing that, and it can backfire, but you have to accept that. You have to trust your squad." When... View Details

Keywords: by Sean Silverthorne; Sports; Entertainment & Recreation

Web

Judges - Alumni

expertise with a start-up owner mindset and a bias toward action and outcomes. A trusted partner and “first call” to entrepreneurs, Tina currently serves on the boards of Arrae, August, and Dae. Tina is uniquely fluent across the... View Details

20 May 2022
Blog Post

Nucleate Eco: Connecting Aspiring MBA Entrepreneurs with Cutting Edge Climate Research

or fees. With that, we’ve also all been in the position our cohort members are in: confused, yet curious about entrepreneurship. We’re well connected personally with the faculty members inside many of the university’s we work with, and they are more View Details

06 Mar 2020
Book

A Great Teacher's Lessons for Leading

people, not to or at them. There is an opportunity to figure out ways to work in more meaningful ways with people. Book Excerpt Teaching by Heart: One Professor's Journey to Inspire By Thomas J. DeLong How Teachers Create Covenants This is a subject about which I’m... View Details

Keywords: by Martha Lagace; Education

01 Dec 2014
Research & Ideas

The Big Influence of Small Countries in the United Nations Secretariat

kinds of leadership, and sometimes the best leaders are those who rarely have to do or say anything, but [who] can be very effective through quiet example-setting," says Werker. "Maybe we just trust Scandinavians to be nice... View Details

Keywords: by Michael Blanding

25 Jul 2005
Research & Ideas

Fool vs. Jerk: Whom Would You Hire?

ideas, more willing to help, and more trusting than would typically be the case. A similarly positive environment can be created if you work with someone who has an attractive personality—someone who is empathetic, for example, or... View Details

Keywords: by Tiziana Casciaro & Miguel Sousa Lobo

March 2017
Case

Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger

By: Jan W. Rivkin and Amram Migdal

This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research... View Details

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12 May 2020
Research & Ideas

It’s Time To Relaunch Your Remote Team

on the other side stronger.” The courage to acknowledge vulnerability can strengthen the position of leaders. Employees don’t expect leaders to have all the answers, but they do expect them to acknowledge the elephant in the room. Leaders can relaunch and regain the... View Details

Keywords: by Tsedal Neeley

Web

Frequently Asked Questions | HBS Online

spreadsheet and provides a hands-on approach for demystifying the data science ecosystem and making you a more conscientious consumer of information. Starting with the questions you need to ask when using data for decision-making, this course will help you know when to... View Details

20 May 2014
Research & Ideas

Managing the Family Business: Survival’s Secret Sauce

that result in ownership splits weaken a family and greatly reduce its assets and returns. You need a program to bring together the family behind the business, to strengthen trusting bonds and build family commitment to your company. A... View Details

30 Jan 2020
Research & Ideas

The Upside of Highlighting a Product's Downsides

before dropping the veneer of perfection: Will the disclosure reveal a solvable operational problem? Any trust that an airline might gain from including a flight’s delay rate would likely evaporate if it seems like many flights spend... View Details

Keywords: by Danielle Kost

30 Aug 2004
Research & Ideas

Real Estate: The Most Imperfect Asset

securitized, and professionalized. There are over $5.5 trillion of securitized home mortgages, $500 billion of commercial mortgage-backed securities (CMBS) and $200 billion of real estate investment trusts (REITs), much of which did not... View Details

Keywords: by Sarah Jane Johnston; Construction; Real Estate

09 Aug 2021
Research & Ideas

OneTen: Creating a New Pathway for Black Talent

$4,000; the average white family has net worth of $140,000. A lot of that has to do with disparities in employment that exist, which have their origins in the education system.” College degrees have gained even more importance in a knowledge-based economy. The... View Details

Keywords: by Rawi E. Abdelal, Katherine Connolly Baden, and Boris Groysberg

01 Nov 2019
What Do You Think?

Should Non-Compete Clauses Be Abolished?

commented that, “When a non-compete clause is required it can signal a lack of trust If your ethics are being questioned the time of hire, question the company ethics.” This may help explain why RCD said that, “I have walked away from... View Details

Keywords: by James Heskett

17 Oct 2018
Research & Ideas

Pro Basketball Coaches Display Racial Bias When Selecting Lineups

they are smarter than anyone else, and then start to trust their own judgment and ignore objective information,” Zhang says. “When they don’t feel that pressure to perform they might exercise more biases.” “Every coach has their favorite... View Details

Keywords: by Michael Blanding; Sports

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Charts & Statistics - Leadership

Oklahoma City bombing Influence: Medium-Low 1900 s 19 First significant enforcement of Sherman Antitrust Act Pure Food and Drug Act; breakup of beef trust Excise Tax imposed on corporations Tariff Act forces corporations to open their... View Details

Publications