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- All HBS Web
(1,683)
- People (6)
- News (360)
- Research (1,130)
- Events (8)
- Multimedia (5)
- Faculty Publications (767)
- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
software update to the Falcon security platform managed by CrowdStrike, the giant cybersecurity company. “What happened in CrowdStrike is an illustration of the risk of picking up an upgrade immediately.” Greenstein’s work focuses on... View Details
- 16 May 2017
- Blog Post
Making the Move into Digital Health and Software Engineering
and I worked on an independent project on Cryptography and Ethereum sponsored by Marco Iansiti, who heads the Technology and Operations Management Unit and the Digital Initiative at HBS. Can you tell us about the internship you did... View Details
- 24 Apr 2014
- News
Boutique workouts brought to the busiest people, at home
convenient online platform. “I’d love to create the official fitness platform for the Lean In generation, people want to stay active but have very little time,” says Kumar. In just her first two months of operation, with almost no... View Details
- 01 Feb 2001
- News
Books
as by the innovative technology that makes them possible. Companies must learn to build and foster these relationship networks because they engender speedy and seamless interaction, encourage creativity and collaboration, and release the... View Details
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
with a duopoly, no operating system ends up exploiting fully its potential because developers' efforts wind up divided between the two systems. However, with a monopoly, the efforts to develop new software and improve the platform are... View Details
- Web
Winners & Success Stories | New Venture Competition
New Venture Competition Winner, Social Enterprise Track: Lexi Lexi is an AI-powered medical interpretation platform that enables instant, accurate, and HIPAA-compliant communication between providers and patients across the care... View Details
- May 2024
- Supplement
gWorks (A)
By: Richard S. Ruback and Royce Yudkoff
In January of 2019, Joe Heieck, CEO of gWorks, was deciding whether to proceed with his acquisition of Data Tech, that was a business roughly the same size as gWorks. gWorks, which provided geospatial software to small city and rural county governments, was acquired by... View Details
Keywords: Acquisition; Small Business; Cost vs Benefits; Decisions; Business Education; Corporate Entrepreneurship; Leadership Style; Leading Change; Business or Company Management; Problems and Challenges; Talent and Talent Management; Customer Relationship Management; Technology Adoption; Information Infrastructure; Digital Platforms; Growth Management; Applications and Software; Risk and Uncertainty; Technology Industry; United States
Ruback, Richard S., and Royce Yudkoff. "gWorks (A)." Harvard Business School Multimedia/Video Supplement 224-721, May 2024.
- 22 Nov 2024
- News
Deep Reading
Photos by Sandra Singh Last year, while taking classes on the Mishna, the first written collection of Jewish oral traditions, Antoine Leboyer (MBA 1992) wanted to dive deeper into the material. He found while there was a flood of additional texts and commentaries,... View Details
Keywords: Jennifer Myers
- 28 Feb 2014
- News
The First Five Years: Omowale Casselle (MBA 2009)
Omowale Casselle What does your work involve? "My official title is director of product management, SAMPLEit, a new venture at redbox. In this role, I'm responsible for leveraging technology across our different product lines—kiosk,... View Details
- November–December 2021
- Article
Does Gender Matter? The Effect of Management Responses on Reviewing Behavior
By: Davide Proserpio, Isamar Troncoso and Francesca Valsesia
We study the effect of management responses on the reviewing behavior of self-identified female and male reviewers. Using data from Tripadvisor, we show that after hotels begin to respond to reviews, the probability that a negative review comes from a self-identified... View Details
Keywords: Word Of Mouth; Online Reviews; Management Responses; E-commerce; Gender; Prejudice and Bias; Digital Platforms; Customers
Proserpio, Davide, Isamar Troncoso, and Francesca Valsesia. "Does Gender Matter? The Effect of Management Responses on Reviewing Behavior." Marketing Science 40, no. 6 (November–December 2021): 1199–1213.
- February 2019
- Case
Halliday's OASIS
By: Scott Duke Kominers and Nicole Tempest Keller
Wade Watts has won control of the OASIS – a futuristic, immersive virtual reality game world. He must decide on rules, rights, and marketplace design, balancing the founding principles of the OASIS with the platform’s potentially negative externalities. View Details
Keywords: Managing Markets; Corporate Responsibility; Virtual Reality; Digital Platforms; Management; Corporate Social Responsibility and Impact; Social Media; United States
Kominers, Scott Duke, and Nicole Tempest Keller. "Halliday's OASIS." Harvard Business School Case 819-106, February 2019.
- Web
Isha Puri | MBA
interest: Artificial intelligence, language models, fintech, product management, ethical technologies. Formative experience at the intersection of technology and business: Early in college, I had built a successful AI-driven View Details
- Article
Network Effects Aren't Enough
By: Andrei Hagiu and Simon Rothman
In many ways, online marketplaces are the perfect business model. Since they facilitate transactions between independent suppliers and customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost... View Details
Keywords: Digital Platforms; Competition; Internet and the Web; Network Effects; Market Participation
Hagiu, Andrei, and Simon Rothman. "Network Effects Aren't Enough." Harvard Business Review 94, no. 4 (April 2016): 65–71.
- February 2023
- Case
Adyen: Reshaping the Payment Ecosystem
By: Marco Di Maggio, Antonio Moreno and Elena Corsi
A payment services company rethinks its strategy to reach out to a different customer base. View Details
Keywords: Digital Platforms; Entrepreneurship; Service Operations; Market Entry and Exit; Financial Services Industry; Europe
Di Maggio, Marco, Antonio Moreno, and Elena Corsi. "Adyen: Reshaping the Payment Ecosystem." Harvard Business School Case 223-059, February 2023.
- 16 Oct 2019
- Research & Ideas
Read Our Most Popular Stories of the Quarter
What stories were readers like you diving into this summer on HBS Working Knowledge? Your interests varied dramatically, everything from how researchers use machine learning technology to predict CEO performance to the power of rituals in... View Details
Keywords: by Sean Silverthorne
- July 2022
- Case
Metaverse Seoul
By: Mitchell Weiss and Samantha Markowitz
In May 2022, the Seoul Metropolitan Government (SMG) launched the pilot of Metaverse Seoul, a government-run metaverse. SMG had delivered a virtual version of Seoul’s mayor’s office. The team aimed to gain insights as they worked towards building a broad, immersive,... View Details
Keywords: Metaverse; Entrepreneurship; Innovation and Invention; Digital Platforms; Internet and the Web; Government Administration; Public Administration Industry; South Korea; Asia
Weiss, Mitchell, and Samantha Markowitz. "Metaverse Seoul." Harvard Business School Case 823-009, July 2022.
- 01 Jun 2017
- News
The New Venture Competition Crowns a New Crop
affordable in Africa through microfinance and mobile payments. Alumnus: Alexandre Skander Allegue, PLDA 18, 2015 Region: Africa Vention: A platform that allows businesses to design and order industrial equipment online. Alumnus: Etienne... View Details
Keywords: Dan Morrell
- August 2021
- Article
Information Seeding and Knowledge Production in Online Communities: Evidence from OpenStreetMap
By: Abhishek Nagaraj
The wild success of a few online communities (like Wikipedia) has obscured the fact that most attempts at forming such communities fail. This study evaluates information seeding, an early-stage intervention to bootstrap online communities that enables contributors to... View Details
Keywords: Online Communities; Knowledge Production; Crowdsourcing; Innovation; Digitization; Internet and the Web; Digital Platforms; Social and Collaborative Networks; Analytics and Data Science; Knowledge Dissemination
Nagaraj, Abhishek. "Information Seeding and Knowledge Production in Online Communities: Evidence from OpenStreetMap." Management Science 67, no. 8 (August 2021).
- 08 Jan 2025
- News
Mapping Pain Points at the IRS
Having spent a decade helping retailers optimize customer service, Fumi Tamaki (MBA 2014) could not pass up the opportunity in June 2024 to take on the challenge of improving the customer experience at the government organization that serves more Americans annually... View Details
- 01 Mar 2017
- News
Swimming with the Stream
shifting in the streaming era. The Remix Before release Old Model: Find the right label New model: Find the right platform If you’re an independent artist, music distribution platforms like TuneCore and CD... View Details
Keywords: Dan Morrell