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← Page 57 of 1,812 Results →
  • September 2002 (Revised January 2013)
  • Case

Siebel Systems: Organizing for the Customer

By: Robert Simons and Antonio Davila
Siebel Systems is one of the fastest growing companies in America. Tom Siebel, the company's founder, has organized the business to accommodate growth and focus on the customer. Innovative information technology systems and clear accountability prove to be essential to... View Details
Keywords: Organizational Structure; Applications and Software; Business Growth and Maturation; Information Technology; Performance Evaluation; Performance Expectations; Innovation and Management; Technological Innovation; Customer Focus and Relationships; Management Teams; Information Technology Industry; North and Central America
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Simons, Robert, and Antonio Davila. "Siebel Systems: Organizing for the Customer." Harvard Business School Case 103-014, September 2002. (Revised January 2013.)
  • 05 Sep 2012
  • First Look

First Look: September 5

significantly reduces dishonesty. When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance Authors:L.P. Tost, F. Gino, and R. Larrick Publication:Academy of Management... View Details
Keywords: Sean Silverthorne
  • 27 Oct 2011
  • Research & Ideas

Horrible Boss Workarounds

company or team goals from the get-go. "Empowerment can happen only when there's a consensus on goals and an agreement that certain standards have to be met," Kanter says. "If there isn't agreement in the beginning, that's... View Details
Keywords: by Carmen Nobel
  • July 1993 (Revised December 2003)
  • Case

Sears Auto Centers (A)

By: Lynn S. Paine and Michael Santoro
The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for unnecessary repairs. View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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Paine, Lynn S., and Michael Santoro. "Sears Auto Centers (A)." Harvard Business School Case 394-009, July 1993. (Revised December 2003.)
  • Student-Profile

Patrick Ferguson

sports analytics consulting group, where he helped professional sports teams identify undervalued players. His next position—as an accounting research assistant at his alma mater—brought these threads together. The senior faculty members... View Details
  • April 1998 (Revised November 1999)
  • Case

Hamilton Financial Investments: A Franchise Built on Trust

By: Robert L. Simons and Antonio Davila
Provides a vehicle for students to evaluate risk management in the fast-paced mutual funds industry. A new risk manager has been hired to install new management controls and procedures. A series of decisions will determine how much business and franchise risk the... View Details
Keywords: Risk Management; Management Teams; Managerial Roles; Forecasting and Prediction; Investment Funds; Performance Evaluation; Corporate Strategy; Change Management; Financial Services Industry; Banking Industry
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Simons, Robert L., and Antonio Davila. "Hamilton Financial Investments: A Franchise Built on Trust." Harvard Business School Case 198-089, April 1998. (Revised November 1999.)
  • 22 Aug 2016
  • News

The Future of GE

consumer businesses we were in. We’ve exited plastics and things like that. In the last 15 years, we’re one of the few leadership teams in history that’s sold $100 billion in businesses and bought $100 billion worth of businesses.” This... View Details
  • March 2006
  • Case

The Whitesides Lab

By: H. Kent Bowen and Francesca Gino
A significant part of the long-term economic growth in developed economies depends on the translation of scientific research into new products and processes. Focuses on the front end of this value creation stream. The laboratory of George Whitesides has a 30-year... View Details
Keywords: Research; Performance Productivity; Economic Growth; Infrastructure; Creativity; Groups and Teams; Value Creation; Factories, Labs, and Plants; Leadership; Resource Allocation
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Bowen, H. Kent, and Francesca Gino. "The Whitesides Lab." Harvard Business School Case 606-064, March 2006.
  • 01 Dec 2011
  • News

Making the Case for Leadership

plant in Williamsport, Pennsylvania, to introduce a new pilot project designed to enhance the motivation and performance of a group of 200 employees. A rare female manager at Frito-Lay, Johnson finds that her youth, inexperience, and... View Details
Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 30 Oct 2020
  • News

Billion-Dollar Valuations and Exits for Harvard-born Startups

that “(a) part of it is me, but the big part is the team you assemble and where the market has gone. ...And it’s investors that believed in me as a first-time entrepreneur who was a doctor without business or tech experience.” CarePort... View Details
  • Web

Field Course: Business of the Arts - Course Catalog

HBS Course Catalog Field Course: Business of the Arts Course Number 6913 Baker Foundation Professor Rohit Deshpande Senior Lecturer Henry McGee Spring; Q3Q4; 3.0 credits Ten afternoon class sessions plus 2-5 hours per week of team work.... View Details
  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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Paine, Lynn S. "Sears Auto Centers (A) (Abridged)." Harvard Business School Case 304-063, December 2003. (Revised May 2004.)
  • 12 Sep 2016
  • Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

auditors. Building Capacity for Change Both studies—considering factors in countries where factories are located and at the makeup of the teams that audit them—may be helpful in arriving at an accurate depiction of factory View Details
Keywords: by Michael Blanding
  • May – June 2011
  • Article

Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness

By: Boris Groysberg, Jeffrey T. Polzer and Hillary Anger Elfenbein
Can groups become effective simply by assembling high status individual performers? Though an affirmative answer may seem straightforward on the surface, this answer becomes more complicated when group members benefit from collaborating on interdependent tasks.... View Details
Keywords: Groups and Teams; Equity; Theory; Human Resources; Integration; Body of Literature; Performance Effectiveness; Status and Position; Experience and Expertise
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Groysberg, Boris, Jeffrey T. Polzer, and Hillary Anger Elfenbein. "Too Many Cooks Spoil the Broth: How High Status Individuals Decrease Group Effectiveness." Organization Science 22, no. 3 (May–June 2011): 722–737.
  • 01 Dec 2003
  • News

Hoop Dreams

Boston entrepreneur Steve Belkin (MBA 1971) first tried to buy an NBA team — the Boston Celtics — twenty years ago. That attempt ended in failure for the founder and chairman of Trans National Group, a marketing and investment company. As... View Details
Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 25 Aug 2022
  • News

Full Stream Ahead

Soares and her diverse team at HarbourView. “So much of what we’ve been consuming up to this point has been fed to us, but there are billions of people who have a differentiated experience, and for them to have music that’s resonant with... View Details
Keywords: Jen McFarland Flint; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • 21 May 2013
  • First Look

First Look: May 21

Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn, and Jordi Quoidbach Abstract—In two field studies, we explore the impact of... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2010
  • First Look

First Look: July 7

allow us to examine how teams experience status disagreement over time, and client ratings demonstrate how coordination and conflict ultimately affect team performance with... View Details
Keywords: Martha Lagace
  • 01 Sep 2017
  • News

The Biggest Industry You’ve Never Heard Of

a blue-haired magician named LeBlanc across the Fields of Justice, hurling spells at the enemy’s minions. He narrates the chaotic game, often profanely, as he and his four teammates confront their opponents, another team of gamers. Each... View Details
Keywords: April White; illustration by Brian Stauffer; esports; Twitch; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries
  • Research Summary

Overview

I am a field researcher studying the relational nature of work. Organizations are inherently social institutions and provide myriad opportunities for relationship formation. My work begins with the simple insight that all relationships are not equal: interpersonal... View Details
Keywords: Prosocial Motivation; Feedback; Personal Development; Needs; Organizational Design; Performance Productivity; Social and Collaborative Networks; Networks; Groups and Teams; Family and Family Relationships; Food and Beverage Industry; Manufacturing Industry; Consulting Industry; Consumer Products Industry
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