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  • 11 Oct 2016
  • First Look

October 11, 2016

This strategic response is more pronounced for vendors whose stocks of patents are small and whose home markets have weak IP systems. Our study is the first to examine the relationship between heterogeneity in national patent systems and... View Details
Keywords: Sean Silverthorne
  • 07 Mar 2005
  • What Do You Think?

Should Business Management Be Regarded as a Profession?

type of system is not new to the financial services field." And Kim Osorio reminds us, "Within my field of human resources we already have a certification program... ." Will recent events lead... View Details
Keywords: by James Heskett
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

at Sun Microsystems, Inc., sets out to meet with his entire 43-member customer implementation team spread across India, France, the United Arab Emirates, and the United States of America to resolve a dire customer system outage as... View Details
Keywords: Sean Silverthorne
  • 18 Sep 2007
  • First Look

First Look: September 18, 2007

Synthesis Author:Carliss Y. Baldwin Abstract This paper constructs a unified theory of the location of transactions and the boundaries of firms. It proposes that systems of production can be viewed as networks of tasks. Transactions,... View Details
Keywords: Martha Lagace
  • 31 Aug 2009
  • Research & Ideas

Why Competition May Not Improve Credit Rating Agencies

third-party opinions about the credit-worthiness of a firm or a security. Over the past decades, the financial system has come to rely more and more on such ratings. For example, many institutional investors are legally obliged to hold... View Details
Keywords: by Martha Lagace; Financial Services
  • April 2025 (Revised April 2025)
  • Case

JPMorganChase: Leadership in the Age of GenAI

By: Iavor I. Bojinov, Karim R. Lakhani and David Lane
This case study examines JPMorgan Chase's (JPMC) journey in adopting and implementing Generative AI (GenAI) following the release of ChatGPT. It outlines JPMC's initial cautious approach focused on data security, followed by strategic investments in internal platforms... View Details
Keywords: Banks and Banking; Governance Controls; Information Technology; AI and Machine Learning; Analytics and Data Science; Cybersecurity; Digital Platforms; Digital Transformation; Information Management; Information Infrastructure; Technology Adoption; Job Cuts and Outsourcing; Knowledge Management; Knowledge Sharing; Leading Change; Growth and Development Strategy; Marketing; Product Development; Performance Improvement; Customization and Personalization; Financial Services Industry; United States
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  • 03 Feb 2015
  • First Look

First Look: February 3

Mandates, and the Use of In Vitro Fertilization Services in the United States By: Kiatpongsan, Sorapop, Robert S. Huckman, and Mark D. Hornstein Abstract—Objective: To investigate the relationship between economic activities, insurance... View Details
Keywords: Sean Silverthorne
  • 29 May 2001
  • Research & Ideas

Good News, Not Blues, For the Inner City

of globalization, Porter said, is that people tend to think of the world as a giant shopping basket. Ironically, he continued, the world is in fact becoming increasingly specialized down geographical lines. And competitive advantage, he suggested, goes to companies... View Details
Keywords: by Martha Lagace
  • 06 Feb 2006
  • Research & Ideas

The Trouble Behind Livedoor

receive the new share for several months, at which point he can sell it. This system is the result of ownership being tracked on paper rather than electronically—it takes time to print out new share certificates. Because investors do not... View Details
Keywords: by Sean Silverthorne; Financial Services; Financial Services
  • 12 Jul 2016
  • First Look

July 12, 2016

bundled payments. The stakes are high, and the outcome will define the shape of the health care system for many years to come, for better or for worse. In this article, the authors argue that although capitation may deliver modest savings... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2013
  • First Look

First Look: September 10

  Publications 2006 Regional Studies Spatial Determinants of Entrepreneurship in India By: Ghani, Ejaz, William R. Kerr, and Stephen O'Connell Abstract—We analyze the spatial determinants of entrepreneurship in India in the manufacturing and View Details
Keywords: Sean Silverthorne
  • 24 Apr 2006
  • Research & Ideas

Managing Alignment as a Process

fulfillment). Finally, learning and growth synergies would be achieved by rotating experienced professionals to key jobs in the new companies (key staff rotation), by sharing computer systems (common systems... View Details
Keywords: by Robert S. Kaplan & David P. Norton; Apparel & Accessories; Fashion; Consumer Products; Retail
  • 16 Jun 2003
  • Research & Ideas

Surveying the VC Landscape

dramatically since several large public institutions (for instance, the California Public Employees Retirement System and the University of Texas Investment Management Company) have released onto the Internet the returns from the funds in... View Details
Keywords: by Ann Cullen; Financial Services
  • 12 Nov 2015
  • Research & Ideas

Can Consumers be Trusted with Their Own Health Care?

don’t have to go through an intermediary to access these choices. Some people would contend that the consumer has more control.” Similarly, consumers can have a greater say over how their financial assets are managed—from opting for a low-cost View Details
Keywords: by Dina Gerdeman; Health
  • 18 Jul 2017
  • First Look

First Look at New Research and Ideas, July 18, 2017

suppliers that adopt legalization structures (operationalized as management system standards) and worker participation structures (unions) and find that the combination of these structures amplifies improvement. We find less improvement... View Details
Keywords: Sean Silverthorne
  • 15 May 2012
  • First Look

First Look: May 15

company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's largest audit firms. In May 2006, the Japanese Financial Services Agency (FSA) suspended ChuoAoyama for two months... View Details
Keywords: Carmen Nobel
  • 03 Dec 2012
  • HBS Case

HBS Cases: Against the Grain

Corruption doesn't announce itself with a capital C. It is subtler and thornier than that—as one HBS student found out the hard way during a recent summer internship in Tanzania. In a new case detailing his experience, the student struggles to navigate the View Details
Keywords: by Martha Lagace; Food & Beverage
  • 07 Aug 2009
  • What Do You Think?

Why Can’t Americans Get Health Care Right?

above are numerous in a channel that includes, in your comments, food and tobacco producers of unhealthy products (Christy Hitchens, Tom Dolembo); lifestyle equipment and service providers; developers and manufacturers of high-cost... View Details
Keywords: by Jim Heskett; Health
  • 08 Jun 2010
  • First Look

First Look: June 8

and Marketing Services Industry? Myth vs. Realty Authors:Alvin J. Silk and Charles King III Publication:Journal of Current Issues and Research in Advertising (forthcoming) Abstract We analyze changes in concentration levels in the U.S.... View Details
Keywords: Martha Lagace
  • 19 Jul 2004
  • Research & Ideas

Why Innovations Sit on the Shelf

Why are so many businesses—though seemingly intent on fostering innovation—unable to get new products through their organizations and into the marketplace? Ed Ludwig faced such circumstances as the new president of New Jersey-based Becton Dickinson's Diagnostic... View Details
Keywords: by Michael Beer, Russell Eisenstat & Derek Schrader

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