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  • Research Summary

Overview

By: Rohit Deshpande
Customer Centricity Rohit Deshpandé's research program focuses on Customer-Centricity. A stream of projects examines the interaction between corporate and national culture as they influence the development and implementation of global marketing strategies in high... View Details
  • Article

The Impact of the 'Open' Workspace on Human Collaboration

By: Ethan Bernstein and Stephen Turban
Organizations’ pursuit of increased workplace collaboration has led managers to transform traditional office spaces into “open,” transparency-enhancing architectures with fewer walls, doors, and other spatial boundaries, yet there is scant direct empirical research on... View Details
Keywords: Open Office; Transparency; Collaboration; Collective Intelligence; Workspace; Workspace Design; Architecture; Cubicles; Boundaries; Spatial Boundaries; Human Behavior; Propinquity; Co-location; Interaction; Sociometers; People Analytics; Buildings and Facilities; Communication; Design; Human Resources; Leadership; Management; Organizational Design; Organizational Structure; Networks; Social and Collaborative Networks; Information Technology; United States
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    David Ager

    David Ager is a Senior Lecturer in Executive Education.  He engages CEOs, CHROs, and their teams to design and deliver customized executive development experiences for executive, senior and high potential leaders.  The companies hail from diverse sectors including... View Details

    • 2021
    • Working Paper

    The Project on Impact Investments' Impact Investment Database

    By: M. Diane Burton, Shawn Cole, Abhishek Dev, Christina Jarymowycz, Leslie Jeng, Josh Lerner, Fanele Mashwama, Yue (Cynthia) Xu and T. Robert Zochowski
    Impact investing has grown significantly over the past 15 years. From a niche investing segment with only $25 billion AUM in 2013 (WEF 2013), it experienced double-digit growth and developed into a market with an estimated $502 billion AUM (Mudaliapar and Dithrich... View Details
    Keywords: Impact Investing; Investment; Analytics and Data Science; Analysis
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    • April 2006 (Revised April 2012)
    • Case

    Ghana: National Economic Strategy

    By: Michael E. Porter and Kjell Ke-Li Carlsson
    Set in the year 2001, as President John Kufuor contemplates a national economic strategy following his election in the first democratic transfer of power in Ghana's history. Focuses on Ghana's long history of poor economic performance and intractable poverty,... View Details
    Keywords: History; Economic Growth; Government Administration; Developing Countries and Economies; Growth and Development Strategy; Ghana
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    • 04 May 2011
    • Research & Ideas

    Is Web Surfing Distracting Your Workers?

    instructor returned to the room. Only 30 percent of the kids could hold out. But instead of measuring wait time, the team measured the ability of children to complete actual work tasks—folding paper per... View Details
    Keywords: by Michael Blanding
    • 2023
    • Working Paper

    The Benefits of Revealing Race: Evidence from Minority-owned Local Businesses

    By: Abhay Aneja, Michael Luca and Oren Reshef
    Is there latent demand to support Black-owned businesses? To explore, we analyze a new feature that made it easier to identify Black-owned restaurants on a large online platform. We find that labeling restaurants as “Black-owned” increased customer engagement and... View Details
    Keywords: Black-owned Businesses; Race; Prejudice and Bias; Ownership; Knowledge Dissemination; Digital Platforms; Consumer Behavior; Food and Beverage Industry
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    • 11 Jan 2017
    • News

    A famous scorecard taught at Harvard Business School can help you improve your life and relationships

    • 2008
    • Thesis

    Being B-Boys: Style, Identity, and Respect Among New England and Miami Street Dancers

    By: Curtis K. Chan
    This study examines the phenomenon of a street dance known as "b-boying" to explore how dancers locate, negotiate, and perform identities, as well as the tensions that occur concomitantly. Drawing on data from participant-observation, interviews, and diverse archival... View Details
    Keywords: Social Psychology; Identity; Negotiation; Social and Collaborative Networks; Boundaries; Conflict and Resolution; Arts; Northeastern United States; Miami
    Related
    • 2018
    • Speaking truth: Mobilizing Change Through Artistic Expression

    How I Found My Voice

    • Research Summary

    Research

    Professor Cuddy studies the origins and outcomes of how we perceive and are influenced by other people, investigating the roles of variables such as culture, emotions, nonverbal behaviors, and hormone levels. Much of her work focuses on social categories (e.g.,... View Details

    • May 2014
    • Article

    How to Outsmart Activist Investors

    By: Bill George and Jay W. Lorsch
    We offer opinions on how management and corporate boards of directors can best manage investor relations with activist stockholders such as hedge funds who are demanding major changes within a corporation to improve stockholder return. Beverage industry firm PepsiCo is... View Details
    Keywords: Investment Activism
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    • Article

    Red Light States: Who Buys Online Adult Entertainment?

    By: Benjamin Edelman
    This paper studies the adult online entertainment industry, particularly the consumption side of the market. In particular, it focuses on the demographics and consumption patterns of those who subscribe to adult entertainment websites. On the surface, this business... View Details
    Keywords: Online Technology; Segmentation; Film Entertainment; Demographics; Web Sites; Competition; Governing Rules, Regulations, and Reforms; Demand and Consumers; Legal Liability; Culture; Religion; Entertainment and Recreation Industry; United States
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    • 10 Jan 2022
    • Research & Ideas

    How to Get Companies to Make Investments That Benefit Everyone

    solutions in a new Stanford Social Innovation Review article, The Problem of Social Benefit. “We talk less about how we can encourage positive spillovers.” A virtuous cycle of View Details
    Keywords: by Lane Lambert
    • 28 Apr 2022
    • Research & Ideas

    Can You Buy Creativity in the Gig Economy?

    through a flat fee also propel them to produce more interesting content. The findings may prompt publishers to consider changing their pay structure in ways that reward writers for originality. Beyond publishing, the research sheds light on effective ways of tying pay... View Details
    Keywords: by Pamela Reynolds
    • 26 May 2022
    • HBS Case

    Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

    Apple debuted new privacy measures that blocked law enforcement from accessing its customers’ data. “There is an opportunity to do work that is infused with moral purpose.” He said shareholders who were only looking for a return on... View Details
    Keywords: by Avery Forman
    • 04 Nov 2015
    • Working Paper Summaries

    Do People Who Care About Others Cooperate More? Experimental Evidence from Relative Incentive Pay

    Keywords: by Dylan Minor, Pablo Hernandez & Dana Sisak

      Rawi E. Abdelal

      Rawi Abdelal is the Herbert F. Johnson Professor of International Management at Harvard Business School, the Emma Bloomberg Co-Chair of the Bloomberg Harvard City Leadership Initiative, and the European Faculty Chair of Harvard Business School’s Global... View Details

      • 16 Dec 2019
      • Research & Ideas

      Taking on the Taboos That Keep Women Out of India's Workforce

      wages scored 0.16 standard deviation units higher on an index of labor market engagement. Rates were even higher at 0.21 units for socially constrained women with husbands who subscribed to social norms... View Details
      Keywords: by Julia Hanna
      • 31 Aug 2020
      • What Do You Think?

      Why Don’t More Organizations Understand the Power of Diversity and Inclusion?

      how is diversity defined, what traits are you looking at to be measured, and how are they shown to improve things?” Measures of diversity are legion, but what do they mean? Measures of inclusion, which could... View Details
      Keywords: by James Heskett