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- All HBS Web
(2,206)
- People (10)
- News (547)
- Research (1,417)
- Events (5)
- Multimedia (4)
- Faculty Publications (676)
- 16 Sep 2010
- News
Idea Takes Root
Almost without notice in the American press, a new international effort is under way to create a standardized global reporting model for operating sustainable businesses in the 21st century. HBS professor Robert G. Eccles is on the... View Details
- 01 Sep 2007
- News
To The Rescue
traditional Indian greeting. It’s hard for Western observers to fathom, but EMRI’s 108 service is India’s first coordinated emergency response system, similar to the 911 system in the United States. At least for residents of Andhra... View Details
- 06 Mar 2018
- First Look
First Look at Research and Ideas, March 6, 2018
versus Posted Prices in Online Markets By: Einav, Liran, Chiara Farronato, Jonathan Levin, and Neel Sundaresan Abstract—Auctions were very popular in the early days of internet commerce, but today online sellers mostly use posted prices. We View Details
Keywords: Sean Silverthorne
- 01 Sep 2006
- News
Redefining Health Care
PORTER: Health care's zero-sum competition model adds costs and results in severe quality problems. University professor Michael Porter never planned to write a book on health-care reform. In fact, he expected brickbats in response to a... View Details
- 17 Feb 2011
- News
Field Report: Rwanda
Karisimbi Partners, a three-person private consulting group that works with small- to mid-sized enterprises. “The idea behind Karisimbi’s model is that sustained economic growth in Rwanda requires private enterprise, reform, and direct... View Details
- Web
Global Industry Bubble Watch - Behavioral Finance & Financial Stability
Data Global Industry Bubble Watch Download Data Set in Excel View Sector: Consumer Discretionary Consumer Discretionary Consumer Staples Energy Financials Healthcare Industrials Information Technology Materials Real Estate Telecommunication View Details
- 01 Jun 2020
- News
Unleashed
As this existential crisis unfolded, a customer called FedEx in tears because her wedding dress hadn’t arrived yet, with less than twenty-four hours until the ceremony. A frontline service employee named Diane jumped into action, tracked... View Details
Keywords: Jen McFarland Flint
- Web
Health Plans - Institute For Strategy And Competitiveness
reward integrated practice unit models by providers Encourage or mandate provider outcome reporting through registries by medical condition Create standards for meaningful provider cost measurement and reporting Design new bundled... View Details
- 24 Apr 2014
- News
Taking MBA know-how on tour across America
mobile consultation service for entrepreneurs called MBAs Across America. “We felt a responsibility to use our resources for a nobler purpose,” says Gerald. The MBA students met with American business owners, advised them on everything... View Details
- 01 Jun 2009
- News
Dispatches from the Global Classroom
“we-dentity” and the power of community in the face of an inefficient, sometimes corrupt, local government. Santa Ana del Valle, for example, provides many of its services (such as policing or maintenance of the church and museum) through... View Details
- 25 Aug 2022
- News
Full Stream Ahead
IFPI’s Global Music Report. Apple Music and Spotify, services that were once thought to be the industry’s coup de grace, have actually transformed cash flows. Streaming has also created important data sets. As listeners gain wider access... View Details
- 30 Jun 2015
- First Look
First Look: June 30, 2015
Publications Forthcoming Berrett-Koehler Publishers What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms By: Heskett, James L., W. Earl Sasser, and Leonard A. Schlesinger... View Details
Keywords: Carmen Nobel
- 01 Mar 2004
- News
Protecting against the Erosion of Brand Value
brands of premium cachet and the premium prices that come with it. “The same forces that cause the commoditization of products and services precipitate the commoditization of brands,” they continue. Fortunately, managers aren’t helpless... View Details
- 04 Apr 2022
- News
Strengthening City Hall’s Foundations
to help mayors of cities in Israel improve public services for residents and strengthen ties with the global community. Modeled on the Bloomberg Harvard City Leadership Initiative, which has supported 200... View Details
- 01 Mar 2015
- News
Case Study: The Speed of Light
line extensions to make number 2 work, number 1 is almost certain to be the fastest and most profitable. And given your existing service model (proximity to clients seems to be important), you are most... View Details
- November 2002 (Revised May 2007)
- Case
Charles Schwab in 2002
By: Lynda M. Applegate, F. Warren McFarlan and Jamie Ladge
Details the evolution of the Charles Schwab business model, from its founding in 1975 to October 2002. The protagonist, David Pottruck, is faced with re-inventing the firm as a full-service brokerage at a time of tremendous industry instability as the industry reels... View Details
Keywords: Entrepreneurship; Business Strategy; Competitive Strategy; Business Model; Business or Company Management; Economic Slowdown and Stagnation; Financial Services Industry
Applegate, Lynda M., F. Warren McFarlan, and Jamie Ladge. "Charles Schwab in 2002." Harvard Business School Case 803-070, November 2002. (Revised May 2007.)
- 26 Apr 2011
- News
BioMine Strikes Gold
their pitch. Europe Alexander Azoulay, MBA '03 David Merle, MBA '03 Superdome building integrated photovoltaics India Vikram Sharma, MBA '06 Crossover Energy sustainable energy services Latin America Thomaz Srougi, GMP 6 2009 Dr. Consulta... View Details
- 21 Nov 2024
- News
Mother Nurture
Julia Cole, Tina Keshani, and Sophia Richter (Illustration by Gisela Goppel) When Tina Keshani (MBA 2020), Julia Cole (MBA 2020), and Sophia Richter (MBA 2020) met at Startup Boot Camp in their first year at HBS, they quickly discovered they shared a vision to create a... View Details
Keywords: Margie Kelley
- 23 Dec 2009
- News
In the Zone
Geoffrey Canada on a number of large and small special assignments, including a two-year project that analyzed and streamlined the organization’s database so that the information can be used by staff to improve the programs and services... View Details
- 03 Aug 2015
- Research & Ideas
Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders
researchers use a complex mathematical model to get to the bottom of just why enemies might decide to share a locker. It boils down to a difference in how they make their money. "Even though both [companies] make money from hardware and... View Details