Relative Performance Evaluation - Publications - Faculty & Research

28 Aug 2012
First Look

First Look: August 28

a business opportunity from the perspective of a "triple bottom line"-a performance evaluation scheme focused on "people, planet, and profit" that construes success in terms of social... View Details

Keywords: Sean Silverthorne

Web

Business Finance Course Online | HBS Online

Stories FAQs Enroll Now Key Concepts Understand the key financial levers that drive financial performance Discover how and why finance is concerned with cash flow versus profits and why that matters for your business and budget Identify... View Details

19 Apr 2004
Research & Ideas

Birth of the American Salesman

evaluated before his departure, and he recorded his every move in sales reports and receipts. Sales managers at large corporations assigned salesmen specific territories and gave them monthly or weekly quotas to meet. They aimed to make... View Details

Keywords: by Laura Linard

22 Jul 2002
Research & Ideas

Is Performance-Based Pricing the Right Price for You?

pricing is only applicable to relatively large, important transactions/relationships for both the buyer and seller. The up-front cost of exchanging information and negotiating the performance goals and... View Details

Keywords: by Benson Shapiro; Manufacturing

Web

Online Leadership Principles Course | HBS Online

Enrollment Stories FAQs Enroll Now Key Concepts Understand your motivational drivers, emotional intelligence, and communication methods to establish a personal leadership style Apply or adapt your leadership style to meet specific challenges Manage the conditions that... View Details

May 1992 (Revised August 1996)
Case

NIKE in Transition (A): The Ascendancy of Bob Woodell

By: Christopher A. Bartlett

Explores Bob Woodell's tenure as Nike's first COO. Describes development of Woodell's management style, his attempts to develop the organization, and his responses to unforeseen business problems. Changing market forces, new competitors, a build-up of low-end... View Details

Keywords: Conferences; Crisis Management; Management Style; Marketing Strategy; Organizational Change and Adaptation; Performance Evaluation; Competition

Citation

Educators

Purchase

14 Jun 2021
Op-Ed

When Your Nerves Get the Best of You, Change the Narrative

focusing on the class I was about to lead, my mind turned to all the ways I fell short: my lack of consulting experience, my greenness as a teacher, my weird accent, my degree from an institution that was not well known, and how View Details

Keywords: by Francesca Gino

28 Sep 2011
Research & Ideas

The Profit Power of Corporate Culture

relatively uniform, low customer involvement nature where it is important to move people of different backgrounds and nationalities around the world as part of their development. In contrast, high involvement products or services such as... View Details

Keywords: by Sean Silverthorne

Web

Cluster Studies - Institute For Strategy And Competitiveness

Clusters, Convergence, & Economic Performance by Mercedes Delgado, Michael E. Porter, Scott Stern This paper evaluates the role of regional cluster composition in the economic View Details

Web

Angela Q. Crispi | About

She was Secretary of the Academic Performance Committee and a founder of the Community Values Initiative. Within Harvard University, Angela serves on the University Risk Management Council, Presidential Committee on Sustainability, and... View Details

22 Jul 2014
First Look

First Look: July 22

non-value added and redundant steps, improve resource utilization, and redesign care so that appropriate medical resources perform each process step. These actions enable costs to be reduced while maintaining or improving medical... View Details

Keywords: Sean Silverthorne

January 2018 (Revised January 2020)
Case

People Analytics at McKinsey

By: Jeffrey T. Polzer and Olivia Hull

A private equity–backed fast food chain has hired McKinsey’s new People Analytics group to help it improve performance. As the final client workshop approaches, Associate Partner Alex DiLeonardo ponders the best way to present the team’s findings, especially those that... View Details

Keywords: Talent and Talent Management; Customer Relationship Management; Forecasting and Prediction; Cost Management; Human Resources; Employees; Recruitment; Retention; Selection and Staffing; Measurement and Metrics; Performance; Performance Capacity; Performance Efficiency; Performance Evaluation; Performance Improvement; Consulting Industry; Service Industry

Citation

Educators

Purchase

Web

Online Management Course | HBS Online

practitioners. I thought I knew the subject relatively well and it would be a refresher. I was in for a surprise. After the first module, I realized that I did many things wrong. The most chilling thought was about missed opportunities.... View Details

Web

Strategy Execution Online Course | HBS Online

Exercises Identify ways to dial up performance and increase innovation within your team Evaluate the effectiveness of your organization’s core values 6-7 hrs Module 4 Measuring and Monitoring View Details

02 Jul 2018
Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

more money in their pockets. Other factors that contribute to income disparity are more based in societal issues or on how companies go about their business. For example, large companies may pay more for a similar job than a smaller firm; lower View Details

Keywords: by Roberta Holland

Web

Judging Success - Christensen Center for Teaching & Learning

Teaching by the Case Method Judging Success Preparing to Teach Leading in the Classroom Providing Assessment & Feedback Judging Success Student Performance Instructor Performance Sample Class Judging success... View Details

Web

Globalization - Faculty & Research

U.S. firms by analyzing detailed data on patent applications and on the operations of the foreign affiliates of U.S. multinational firms. The results indicate that increases in the share of a firm's innovation performed by inventors of a... View Details

06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

performance evaluations by describing the effects of implicit penalties (rewards), whereby workers ranked at the top (bottom) of objective performance rankings fail to receive... View Details

Web

HBS Alumni Conference: Accelerating Climate Solutions - Alumni

cross-sector coalitions (but are too often missing). PART 2: SCALING ACCOUNTABILITY AND IMPACT 2:45 p.m. Plenary Sessions Driving Climate Performance through Accountability and Governance Faculty Moderator: George Serafeim (DBA 2010) ,... View Details

Web

Negotiating - Alumni

than money! Evaluate all aspects of an offer and prioritize those that are most important to you. These include: Organizational culture and values Paid vacation time Maternity/paternity leave Growth opportunities Career progression... View Details

Publications