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  • All HBS Web  (3,402)
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  • 22 Jan 2008
  • Research & Ideas

New Challenges in Leading Professional Services

strategic thinking more important today? A: The competition is greater, clients are informed enough to be dangerous, and they ask for more for less. In the past, the work of PSFs was a gentleman's game—and now it's blood sport. You cannot wait for clients to knock on... View Details
Keywords: by Sean Silverthorne; Consulting; Accounting; Legal Services
  • 31 Aug 2020
  • Research & Ideas

State and Local Governments Peer Into the Pandemic Abyss

revenue source, is potentially a more salient factor in the crisis cities and states are experiencing. “For people and businesses alike, it’s clearly valuable to be able to borrow money to weather an unexpected shock that is no fault of... View Details
Keywords: by Kristen Senz
  • 14 Nov 2005
  • Research & Ideas

How Can Start Ups Grow?

intangible resources may be best acquired by following a road of conformity in how your company is organized and presented to the outside world. In start-ups in established industries, conventional business titles such as Marketing... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 28 Apr 2014
  • Research & Ideas

Football Stars Debate ‘The Social Capital of the Savvy Athlete’

and brands. "It gave me an unbelievable platform to reach people," said Fitzgerald, whose Twitter feed has some 1.75 million followers. Foster agreed, noting that Twitter gives him a chance to talk publicly about issues outside... View Details
Keywords: by Carmen Nobel; Sports
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

be attributed to donor firms' concerns about the potentially negative consequences of scrutiny over outsourcing for themselves and for their affiliated candidates. Download the paper: http://www.hbs.edu/research/pdf/09-103.pdf   Cases... View Details
Keywords: Martha Lagace
  • 24 May 2010
  • Research & Ideas

Stimulus Surprise: Companies Retrench When Government Spends

Coval about the relationship between the government and the private sector, and how policymakers should critically evaluate federal stimulus plans to help local companies. Sean Silverthorne: First, a little bit about your empirical... View Details
Keywords: by Sean Silverthorne
  • 10 Jul 2000
  • Research & Ideas

Cable TV: From Community Antennas to Wired Cities

during the late l950s. Through most of that decade, the Commission had adopted a laissez-faire stance toward cable, on the grounds that it lacked jurisdiction over the industry, and that, in any case, extending the reach of broadcast... View Details
Keywords: by Thomas R. Eisenmann; Media & Broadcasting; Consumer Products; Entertainment & Recreation
  • 05 Nov 2007
  • What Do You Think?

Why Is Succession So Badly Managed?

needs at any particular moment." She also posed the problem of finding insider "CEO material willing to wait in the sidelines." Andrew Campbell commented that "you often have to reassess your succession plan when the... View Details
Keywords: Re: James L. Heskett
  • 12 May 2009
  • First Look

First Look: May 12, 2009

monetize the value they would create? Would investors see as much potential in BCM as its founders? And how would the company's cash constraints impact the strategy in the current economic environment? Purchase this case:... View Details
Keywords: Martha Lagace
  • 04 Sep 2001
  • Lessons from the Classroom

Getting Back on Course

made to spend time at home. What baffled her was this: Even though her friends were reaching the point in their children's lives when they could go back to work, they weren't doing so. They weren't getting geared up and saying, "I... View Details
Keywords: by Martha Lagace
  • 25 Feb 2020
  • Research & Ideas

For Migrant Workers, Homesickness Can Reduce Productivity

more important, Choudhury says, as people increasingly choose to live and work close to where they grew up, often foregoing economic opportunity to do so. “Vacation flexibility means being able to go to your manager and say this is when I... View Details
Keywords: by Kristen Senz
  • 06 Dec 2004
  • What Do You Think?

Why Do Managers Fail to Act on Their Predictions?

Summing Up Respondents to the December column produced such a lengthy list of reasons why managers fail to act on their predictions that it is a wonder that organizations are ever able to respond with the foresight needed to avert View Details
Keywords: by James Heskett
  • 24 May 2004
  • Research & Ideas

Becoming an Ethical Negotiator

Menkel-Meadow to edit this book and publish it now? What was your thinking when you selected the many essays? Michael Wheeler: I disagree with the cynics. When it comes to ethics, negotiation is where the rubber hits the road. Every time... View Details
Keywords: by Martha Lagace
  • 17 Mar 2015
  • Research & Ideas

Where Did My Shopping Mall Go?

Surprising Winners and Losers in the Retail Revolution Retail Reaches a Tipping Point—Which Stores Will Survive? book excerpt The Trends Shaping Retail's Future From Retail Revolution: Will Your... View Details
Keywords: by Sean Silverthorne; Retail
  • 02 Aug 2021
  • What Do You Think?

Can Companies with Remote Management Succeed?

believes that “all-remote scales even better than the traditional model the benefits of all-remote: writing down your processes, stimulating cross-company informal communication, they get more pronounced at scale.” Carmichael’s comment... View Details
Keywords: by James Heskett
  • 05 Aug 2002
  • Research & Ideas

Five questions for Regina E. Herzlinger

care system into a consumer-driven model. What, in a nutshell, are the advantages to your proposal? And the risks? Herzlinger: The pros of consumer-driven health care: Unlike today's cookie-cutter insurance policies, under consumer-driven... View Details
Keywords: by Martha Lagace
  • 19 Mar 2007
  • Research & Ideas

Handicapping the Best Countries for Business

the present. Q: One of the payoffs in your book for global strategists is an analysis of the top ten countries in terms of economic development and potential trajectories. Obviously each situation is... View Details
Keywords: by Sean Silverthorne
  • 29 Apr 2020
  • Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
  • 15 May 2013
  • Research & Ideas

From McRibs to Maseratis: The Power of Scarcity Marketing

KFC pulled the sandwich off the menu across most of Canada. This move may seem strange in an industry where a pivotal goal—in the words of Coca-Cola's long-standing mantra—is to be "within an arm's reach of desire." According to... View Details
Keywords: Re: Michael I. Norton
  • 17 May 2004
  • Research & Ideas

Why We Don’t Study Corporate Responsibility

this information would help managers better understand their big-picture role and perhaps lead to more ethical conduct in business. Manda Salls: What did you learn from your look at organizational research, and how has this research... View Details
Keywords: by Manda Salls
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