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    Innovations in Governance

    In this paper we explore the innovations in governance that have promoted investment and growth. Some policymakers have tinkered with their country's institutions, some have undertaken wholesale changes, while others have attempted to influence the rules in other... View Details

    • Web

    Impact Investments

    investing and green bonds. The UN launched its six Principles for Responsible Investment in 2006 in order to promote greater commitment to ESG issues amongst global investors, garnering 100 signatories. By the start of 2020, more than... View Details
    • 28 Jun 2011
    • First Look

    First Look: June 28

    period of incredible customer and revenue growth for Groupon. Reviewing Groupon's rise, the case explores whether Groupon promotions are really good for local merchants, whether it can continue to thrive amidst increasingly intense... View Details
    Keywords: Sean Silverthorne
    • 02 Sep 2015
    • What Do You Think?

    What's Wrong With Amazon’s Low-Retention HR Strategy?

    easy target for people to criticize If it is promoting its jobs as sitting in a laid-back, laissez-faire environment and the reality is far different, then that is wrong (but) surely, most people know the business demands much of its... View Details
    Keywords: by James Heskett; Web Services; Retail; Apparel & Accessories; Consumer Products; Fashion
    • 16 Jun 2008
    • Research & Ideas

    Seven Tips for Managing Price Increases

    the board but only on items selected as your inflation-busters. For cash poor consumers, these promotions should hit the key price points on small pack sizes. For cash rich consumers, encourage multi-unit purchases ahead of the inevitable... View Details
    Keywords: by John Quelch
    • 04 Oct 2010
    • Research & Ideas

    Introverts: The Best Leaders for Proactive Employees

    more trouble than their extraverted colleagues rising through the corporate ranks in order to take a leadership role. This is especially true if they are surrounded by extraverted coworkers, who are likelier to receive promotions because... View Details
    Keywords: by Carmen Nobel
    • Web

    How to Create a Psychologically Safe Workplace - Recruiting

    environment that encourages casual dress to promote individuality and comfort, it could fund advanced education and training, or it could establish a mentorship program to encourage professional growth. Another element of culture that... View Details
    • Web

    Business, Government & the International Economy Faculty - Faculty & Research

    Dean for Faculty Promotions and Tenure Paula C. Rettl Assistant Professor of Business Administration Meg Rithmire James E. Robison Professor of Business Administration Charlotte L. Robertson Assistant Professor Hellman Faculty Fellow... View Details
    • Web

    Post a Job

    Hire Talent Post a Job Hire Talent Post a Job Promote job opportunities to our extensive network of students and alumni at no cost on the HBS recruiting platform 12twenty . To attract a broad population of applicants for your... View Details
    • 27 Jun 2005
    • Research & Ideas

    Asian and American Leadership Styles: How Are They Unique?

    instead. The comment came to Lincoln's ears. Lincoln promoted the general to the top command in the army anyway and told him, "I am appointing you to command despite, not because, of what you said. Bring us victories, and I'll risk... View Details
    Keywords: by D. Quinn Mills
    • Research Summary

    Management Control Systems in Multiunit Companies

    By: Tatiana Sandino

    Professor Sandino conducts research on early-stage multiunit companies that introduce management control systems to help maintain operations, as well as company culture, as they grow, but also to enable adaptation to the different markets that they serve. Building... View Details

    • 01 Dec 2023
    • News

    Endless Possibilities

    fun way,” Iosotaluno says. “Mental health and well-being are top priorities for young people; so be authentic and forward about how you promote your own emotional intelligence and self-development. It demonstrates you think these are... View Details
    Keywords: Julia Hanna
    • 18 Mar 2013
    • HBS Case

    HBS Cases: LEGO

    found itself needing to turn around its turnaround. Outside The Family Enter Jørgen Knudstorp. He was just 35 years old when Kjeld promoted him from director of strategic development to CEO in 2004. (Kjeld retired that same year.) Like... View Details
    Keywords: by Maggie Starvish; Entertainment & Recreation
    • Web

    About - Business & Environment

    About Inspiring innovation at the intersection of business and the environment. Mission The Business and Environment Initiative educates, connects, and mobilizes business leaders to address climate change and other environmental challenges. Our goals are to: Engage and... View Details
    • 17 May 2016
    • First Look

    May 17, 2016

    2016 New York: Oxford University Press Consumers, Corporations, and Public Health: A Case-Based Approach to Sustainable Business By: John A. Quelch. Abstract—The public health footprint associated with corporate behavior has come under increased scrutiny in the last... View Details
    Keywords: Sean Silverthorne
    • July 2015
    • Article

    Prosocial Norms in the Classroom: The Role of Self-regulation in Following Norms of Giving

    By: P. R. Blake, M. Piovesan, N. Montinari, F. Werneken and F. Gino
    Children who are prosocial in elementary school tend to have higher academic achievement and experience greater acceptance by their peers in adolescence. Despite this positive influence on educational outcomes, it is still unclear why some children are more prosocial... View Details
    Keywords: Behavior; Attitudes; Learning; Standards; Education Industry
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    • Article

    Are Self-service Customers Satisfied or Stuck?

    By: Ryan W. Buell, Dennis Campbell and Frances X. Frei
    This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details
    Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques
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    • December 2003 (Revised April 2004)
    • Case

    Sherif Mityas at A.T. Kearney (A): Negotiating a Client Service Predicament

    By: Ashish Nanda
    Sherif Mityas, recently promoted as project manager at A.T. Kearney, faced a client service challenge in his very first project experience. Mityas had been working closely for six weeks with the management team of the U.S. subsidiary of a Japan-headquartered consumer... View Details
    Keywords: Management; Conflict of Interests; Business Subsidiaries; Trust; Consumer Products Industry; Japan; United States
    Related
    • November 2002 (Revised June 2003)
    • Case

    China's Rural Leap Forward

    By: Bruce R. Scott and Jamie Matthews
    Collectively owned township and village enterprises (TVEs) played a pivotal role in China's rapid growth during the 1980s and 1990s. Although they originated in the policies and institutions of the Maoist era, TVEs thrived only after Deng Xiaoping's economic reforms... View Details
    Keywords: Business and Government Relations; Public Sector; Public Ownership; Development Economics; Governing Rules, Regulations, and Reforms; Macroeconomics; Emerging Markets; China
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    • 11 Nov 2014
    • First Look

    First Look: November 11

    light bulb. But given that it is an unfamiliar technology and that it costs ten times what an incandescent bulb costs, there are questions about how best to promote adoption and what sales level might be expected. Purchase this case: View Details
    Keywords: Sean Silverthorne