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  • 01 Mar 2004
  • News

Ron Shaich’s Café Society

Ron Shaich (MBA 1978) is cofounder, chairman, and CEO of Panera Bread, the fast-growing bakery-café chain with over six hundred locations in mostly suburban markets across the United States. Panera’s ability to deliver high-quality food at reasonable View Details
Keywords: Susan Young; Food Services and Drinking Places; Hospitality
  • 22 Jun 2010
  • First Look

First Look: June 22

advertising market—one that suffers quite a different set of problems. Display advertising systems place ads-typically, rectangular "banners"—on the majority of popular web sites. Though display ads are widespread, they are also troubled—ignored by many... View Details
Keywords: Martha Lagace
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207019 CMM versus Agile: Methodology Wars in Software Development Harvard Business School Case 607-084 A CIO decides whether to adopt the "Capability Maturity Model" (CMM) within her IT... View Details
Keywords: Martha Lagace
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

commission rate paid by magazine and newspaper publishers to agencies. These practices served to discourage price competition among agencies and facilitated the bundling of services by full-service advertising firms. After complaints from... View Details
Keywords: by Michael Blanding; Advertising
  • 27 Apr 2009
  • Research & Ideas

Building Businesses in Turbulent Times

opportunities. And while oil prices continue to rise and fall, energy services firms are seeing rapid growth—especially those firms that provide services to both traditional and emerging clean technology energy sectors. When approaching... View Details
Keywords: by Staff
  • 16 Jun 2009
  • First Look

First Look: June 16

a valuation objective, are critical features of an economic GAAP. We recognize the advantage of using fair values in circumstances where these are based on observable prices in liquid secondary markets, but caution against expanding fair... View Details
Keywords: Martha Lagace
  • 15 Jan 2013
  • First Look

First Look: January 15

disruption. Download the paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=43906   Cases & Course MaterialsRomney vs. Obama and U.S. Energy Policy Abdelal, Rawi, and Kaitlyn TuthillHarvard Business School Case 713-050 In 2012, the energy sector in the United States was... View Details
Keywords: Sean Silverthorne
  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

innovations might impact—and be impacted by—workers, consumers, organizations, and society. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55845 March 2019 Organizational Behavior and Human Decision Processes Choice... View Details
Keywords: Dina Gerdeman
  • 12 Jun 2019
  • Research & Ideas

Investors Have More Than Money to Offer Entrepreneurs

product and need access to a buyer inside a potential large customer or trying to develop partnerships for your business (B2B or B2C), investors can provide invaluable insights on what drives particular companies, who the “real” decision... View Details
Keywords: by Julia Austin
  • 01 Jun 2017
  • News

Life in Lockdown

figuring out what to wear in the morning by making the decision for him or her. Her initial presentation is tentative; she is not sure where to go with the idea. Then the brainstorming starts. The suggestions whip around as Foalea... View Details
Keywords: Jennifer Myers; photography by Chris Churchill
  • 26 Mar 2013
  • First Look

First Look: March 26

individuals within the organization. Using unique data on lending decisions made by employees in a highly decentralized financial services organization, we show that a monitoring system that captures soft information for vertical... View Details
Keywords: Sean Silverthorne
  • 01 Feb 2000
  • News

Financial Services 24/7

fact, in direct competition with each other. If a Bank One customer, for instance, were interested in online banking, she might visit BankOne.com and learn what services the bank provides. She could also, however, surf over to Wingspanbank.com to find its more... View Details
Keywords: Susan Young
  • 08 Apr 2014
  • First Look

First Look: April 8

By: Hałaburda, Hanna, and Felix Oberholzer-Gee Abstract—The value of many products and services rises or falls with the number of customers using them; the fewer fax machines in use, the less important it is to have one. These network effects influence consumer View Details
Keywords: Sean Silverthorne
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

historical long run). Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52277 February 2017 Journal of Arthroplasty Drivers of the Variation in Prosthetic Implant Purchase Prices for Total Knee and Total Hip Arthroplasties... View Details
Keywords: Carmen Nobel
  • 29 Jul 2008
  • First Look

First Look: July 29, 2008

use oil price fluctuations to construct a new instrument to test the impact of transfers from wealthy OPEC nations to their poorer Muslim allies. The instrument identifies plausibly exogenous variation in foreign aid. We investigate how... View Details
Keywords: Martha Lagace
  • 08 Dec 2015
  • First Look

December 8, 2015

These platforms provide notable benefits including reducing transaction costs, improving allocation of resources, and creating information and pricing efficiencies. Yet they also raise questions of regulation, including how regulation... View Details
Keywords: Sean Silverthorne
  • 17 Feb 2015
  • News

The First Five Years: Diogo Castro Freire (MBA 2012)

environmental movement. “I spent a few weeks researching and formulating how this could be done. I then discussed the project with my dad, a veteran director, and when he told me he would dedicate time to support the film, I knew I had the means to make Adaptation Now... View Details
Keywords: Arts, Entertainment; Motion Picture and Sound Recording Industries; Information
  • 27 Jan 2015
  • First Look

First Look: January 27

transactions and vice versa. This paper estimates the effect of competition and service quality on mobile money demand. In this setting, service quality consists of service reliability (lower stockout and system downtime rates), pricing... View Details
Keywords: Sean Silverthorne
  • 11 Sep 2007
  • First Look

First Look: September 11, 2007

  Working PapersStrategic Interactions in Two-Sided Market Oligopolies Authors:Emmanuel Farhi and Andrei Hagiu Abstract Strategic interactions between two-sided platforms depend not only on whether their decision variables are strategic... View Details
Keywords: Martha Lagace
  • 10 Sep 2013
  • First Look

First Look: September 10

Using transcripts from the English-language conference calls of non-U.S. firms, we find that linguistic complexity is positively associated with the language barriers in the firms' home country. We then show that conference calls that are more linguistically complex... View Details
Keywords: Sean Silverthorne