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Publications

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  • September 2019 (Revised September 2019)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells, Carole A. Winkler and Benjamin Weinstock
In August 2019, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The first major storm of protest followed the surprise election of Donald Trump as President of the United States on November 8, 2016; many put the blame at the door of fake... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Applications and Software; Information Infrastructure; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

participation, a result also consistent with household self-reports. Several experiments find an important role for trust in insurance participation. We find mixed evidence that subtle psychological manipulations affect purchase and no... View Details
Keywords: Martha Lagace
  • 01 Mar 2018
  • News

Making Sense of the Modern Startup

up front, given people a discount for paying a year’s worth of services in advance, and employed a number of other innovative tactics, the company turned cash-flow positive in its third week of operations and thereafter simply coined... View Details
Keywords: Jeffrey L. Cruikshank (PMD 51, 1986)
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

Applied Corporate Finance Investors as Stewards of the Commons? By: Serafeim, George Abstract—Over the past few years, there has been a significant increase in the number of initiatives seeking to mobilize investor voice towards positive... View Details
Keywords: Dina Gerdeman
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

improves the visibility of a paper on the SSRN network. We also find limited evidence of gaming due to demographic factors and career concerns, and strong evidence of gaming driven by social comparisons with various peer groups. These results indicate the importance of... View Details
Keywords: Martha Lagace
  • 06 Sep 2016
  • First Look

September 6, 2016

position is unreasonable, it may make little sense to be reasonable yourself. But if everyone routinely came to a dispute with a realistic starting position, the offers would be more or less aligned, and any negotiation that followed... View Details
Keywords: Carmen Nobel
  • 01 Oct 2013
  • First Look

First Look: October 1

recessions, it is not clear if this is due to demand or supply. We address this question by studying firms' substitution between bank debt and non-bank debt (public bonds) using firm-level data. Any firm that raises new debt must have a View Details
Keywords: Sean Silverthorne
  • November 2024
  • Case

Demond Martin and WellWithAll

By: Hise Gibson, Archie L. Jones and Ai-Ling Jamila Malone
This case study chronicles the transformative entrepreneurial path of Demond Martin, co-founder and CEO of WellWithAll, a health and wellness startup. Motivated by a pivotal life experience and deep concern for racial health inequities, Martin transitions from a... View Details
Keywords: Customers; Diversity; Ethnicity; Race; Health; Recruitment; Leadership Style; Management Style; Brands and Branding; Marketing Strategy; Product Launch; Product Positioning; Organizational Culture; Mission and Purpose; Relationships; Trust; Business Strategy; Competitive Strategy; Competitive Advantage; Investment; Business Startups; Transition; Entrepreneurship; Consumer Products Industry; Retail Industry; Health Industry; United States; Chicago; Boston; Atlanta; North Carolina; District of Columbia
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  • 16 Nov 2009
  • Research & Ideas

The Times Captures History of American Business

people understand their role in the larger system. You cannot get that quality from a 30-second bite on FOX News. I think it is extremely important to note that the New York Times is a family business. The Times has benefited politically, financially, strategically,... View Details
Keywords: by Martha Lagace; Journalism & News
  • 21 Jan 2009
  • First Look

First Look: January 21, 2009

are relevant in moral psychology and have public policy implications. Download the paper: http://www.hbs.edu/research/pdf/09-079.pdf Dishonest Deed, Clear Conscience: Self-Preservation through Moral Disengagement and Motivated Forgetting... View Details
Keywords: Martha Lagace
  • 25 Feb 2020
  • News

Teachable Moments

dean. Then, in 1991, a chance encounter with Morgan Stanley’s John Mack led to a position on Wall Street as the firm’s chief development officer, responsible for human capital and issues of organizational strategy and change. “Like the... View Details
  • 12 Jul 2020
  • Book

The Harvard Business School Faculty Summer Reader 2020

Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Both books marry a focus on performance with a look at leadership and organizational change—how to enable, support, and empower View Details
Keywords: by Staff
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

help mold enterprise mission, vision, value, and character; and with building enterprise reputation through stakeholder engagement. As a part of the "C-Suite," the CCO must understand not only the psychology and sociology of the... View Details
Keywords: Sean Silverthorne
  • 23 Dec 2008
  • First Look

First Look: December 23, 2008

reviews research findings on the leadership challenges of diversity, including the social psychology of similarity and difference, the value of multiple perspectives to problem-solving, the relationship between diversity and firm... View Details
Keywords: Martha Lagace
  • 01 Dec 1996
  • News

Starting Up and Starting Over

in detail in the next issue of the Bulletin.) At HBS, entrepreneurship increasingly came to be viewed as a way of managing, rather than as an exclusively economic activity or a business trait driven by a certain psychological makeup. This... View Details
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

January 2019 Perspectives on Psychological Science Educating Leaders Who Make a Difference in the World By: Amabile, Teresa M. Abstract— No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55580... View Details
Keywords: Dina Gerdeman
  • 18 Feb 2014
  • First Look

First Look: February 18

Cambridge, Massachusetts, on January 8, 2013, psychology lost a giant. Six and a half feet tall, with an outsize personality to match, Richard was the leading scholar in two distinct areas: work design and team effectiveness. In both... View Details
Keywords: Sean Silverthorne
  • 08 May 2012
  • First Look

First Look: May 8

the paper: http://www.hbs.edu/research/pdf/12-093.pdf Componential Theory of Creativity Author:Teresa M. Amabile Abstract The componential theory of creativity is a comprehensive model of the social and psychological components necessary... View Details
Keywords: Carmen Nobel
  • 29 Aug 2018
  • News

The Value of Valleys

that. Really hard, kind of walking around with the knowledge of who was going to lose their positions and after I got through that I had a hard time pulling myself out of it and focusing on future growth of the organization and rallying... View Details
  • 01 Mar 2004
  • News

New Horizons for Iraq

offensive. Coppa was awarded Bronze Stars for his service in both Afghanistan and Iraq. We moved out of Kuwait on March 21. It was extremely hot and dirty. Everyone understood the position that they were in — you know you’ve got to get... View Details
Keywords: Garry Emmons; James E. Aisner; Julia Hanna; National Security and International Affairs; Government