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  • April 2019
  • Article

Incentives for Public Goods Inside Organizations: Field Experimental Evidence

By: Andrea Blasco, Olivia S. Jung, Karim R. Lakhani and Michael Menietti
Understanding why employees go the extra mile at work is a key problem for many organizations. We conduct a field experiment at a medical organization to study motivations for employees to submit project proposals for organizational improvement. In total, we analyze... View Details
Keywords: Field Experiment; Innovation; Contest; Incentives; Free-rider Problem; Healthcare Organizations; Employees; Motivation and Incentives; Innovation and Invention; Organizations; Performance Improvement; Perspective
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  • 02 Mar 2009
  • Research & Ideas

When Goal Setting Goes Bad

simply providing a stretch goal. Additionally, there is a growing set of research that shows "learning or mastery" goals have much more positive effects on performance and internal motivation than... View Details
Keywords: by Sean Silverthorne
  • April 2011
  • Case

Designs by Kate: The Power of Direct Sales

By: John A. Deighton and Sarah Abbott
The sales representatives at Designs by Kate (DBK) sell private label jewelry at hosted parties and through online social media channels. They are also responsible for recruiting, training, and managing new sales reps. CEO and founder Kate Creevey designed the... View Details
Keywords: Direct Sales; Consumer Marketing; Marketing Management; Personal Selling; Sales Compensation; Sales Organization; Motivation and Incentives; Marketing Strategy; Salesforce Management; Performance; Compensation and Benefits; Apparel and Accessories Industry
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  • 06 Oct 2020
  • Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

seven “C” attributes shared by effective coronavirus leaders. Calm. Your folks, your employees, your customers, your suppliers, are going to be looking to you as a leader to project a sense of calm through this difficult, uncertain... View Details
Keywords: by Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

and suggest the effects on subsequent reporting periods and competitor behavior are greater than previously documented. Download the paper: http://www.hbs.edu/research/pdf/08-073.pdf Geography, Poverty and Conflict in Nepal (revised)... View Details
Keywords: Martha Lagace
  • March 2011 (Revised March 2012)
  • Case

Arck Systems

By: Ian Larkin
The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details
Keywords: Compensation and Benefits; Retention; Performance Effectiveness; Salesforce Management; Motivation and Incentives; Software; Information Technology Industry
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  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

in how their jobs affect the customer in how their jobs can be improved in getting work done more effectively is most definitely welcome." Birgi Martin said, "I think self-management is needed at all levels of staff."... View Details
Keywords: by James Heskett
  • 06 Jun 2017
  • First Look

First Look at New Research and Ideas: June 6, 2017

decision strategic and what makes strategy valuable, the paper considers the effect of commitment, reliability, and irreversibility of a decision; the presence of uncertainty (and the type of uncertainty); the number and strength of its... View Details
Keywords: Sean Silverthorne
  • January 2021
  • Article

Turbulence, Firm Decentralization and Growth in Bad Times

By: Philippe Aghion, Nicholas Bloom, Brian Lucking, Raffaella Sadun and John Van Reenen
What is the optimal form of firm organization during “bad times”? We present a model of delegation within the firm to show that the effect is ambiguous. The greater turbulence following macro shocks may benefit decentralized firms because the value of local information... View Details
Keywords: Decentralization; Growth; Turbulence; Great Recession; Organizational Design; System Shocks; Economic Growth; Performance
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  • 18 Aug 2003
  • Research & Ideas

How New Managers Become Great Managers

president of the company's e-commerce business, a key strategic initiative for the future success of the company. The best managers are those who have an appetite for learning and are willing to work on themselves. This manager, like the other View Details
Keywords: by Linda Hill
  • 27 May 2009
  • First Look

First Look: May 27, 2009

utilization in teams, revealing how and when teams appropriately draw on their members' expertise. Feeling the Heat: The Effects of Performance Pressure on Teams' Knowledge Use and View Details
Keywords: Martha Lagace
  • 16 Mar 2020
  • Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

gone. This is an opportunity to learn Slack and Zoom and have a mentor teach you how to use these tools. The second thing is, working remotely is very effective if you can also restructure the organizational processes for how... View Details
Keywords: by Dina Gerdeman
  • 13 Nov 2013
  • Research & Ideas

Should Men’s Products Fear a Woman’s Touch?

women." Hence brands like Broga (yoga for bros) and Powerful Yogurt ("the first yogurt for men," according to its website). Brand managers also must consider the effect of expanding a historically male-centric brand to... View Details
Keywords: by Carmen Nobel; Consumer Products; Food & Beverage; Auto
  • 25 Oct 2011
  • First Look

First Look: October 25

criteria, and satisfies the same fairness constraints as the point system that was recently proposed by U.S. policymakers. In addition, the point system we design delivers an 8% increase in extra life year gains. We evaluate the View Details
Keywords: Sean Silverthorne
  • 31 Jul 2019
  • Research & Ideas

Distressed Employees? Try Resilience Training

effective solution for companies. She co-wrote the journal article with HBS doctoral student Grace Cormier, as well as three employees of Happify, Allison L. Williams, Acacia C. Parks, and Julia Stafford. Happify, which funded the... View Details
Keywords: by Dina Gerdeman; Health
  • 07 Jun 2016
  • First Look

June 7, 2016

likelihood of meeting or beating analyst expectations. Collectively the results shed light on the effect of increased ownership concentration on tax avoidance. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51123 June... View Details
Keywords: Sean Silverthorne
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

potential: (1) project complexity, (2) cross-functionality, (3) temporary membership, (4) fluid team boundaries and (5) embeddedness in organizational structures. We argue that effective management of these five attributes allows not only... View Details
Keywords: Martha Lagace
  • 20 Oct 2009
  • First Look

First Look: October 20

illustrates that in a gray market setting, the transfer price that maximizes a multinational's profits may also be the same one that maximizes the social welfare of the domestic economy that houses it. Download the paper: http://www.hbs.edu/research/pdf/09-098.pdf... View Details
Keywords: Martha Lagace
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

Nineteen years ago, Harvard Business School professor Linda A. Hill wrote the first edition of her book Becoming a Manager, detailing the experiences of several first-year supervisors who were making the daunting transition from star View Details
Keywords: by Carmen Nobel
  • 15 Apr 2014
  • First Look

First Look: April 15

reporting (information and transformation) and why currently isolated financial and sustainability reporting are not likely to perform those functions effectively. We describe the concept of integrated reporting and why integrated... View Details
Keywords: Sean Silverthorne

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