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- All HBS Web
(1,767)
- News (145)
- Research (1,385)
- Events (11)
- Multimedia (4)
- Faculty Publications (729)
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- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
barriers to terminating relationships), the nature of performance change (a gradual decay in performance can increase the likelihood that firms will persevere in underperforming relationships), View Details
Keywords: by Peter K. Jacobs
- 08 Feb 2011
- First Look
First Look: Feb. 8
customers to deliver services in a rapidly changing, uncertain, and complex environment (e.g., hospitals)—play an important role in the economy. Organizational learning studies in these settings have largely investigated autonomous... View Details
Keywords: Sean Silverthorne
- 25 Jul 2006
- First Look
First Look: July 25, 2006
changes in incentives for achieving integration. Examining a systemic tradeoff consciously acknowledged by the organization, we further argue that alignment encouraged by this collaborative engagement can be more important than achieving superior View Details
Keywords: Sean Silverthorne
- 08 Apr 2008
- First Look
First Look: April 8, 2008
and then carefully reviews the various issues associated with the project. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=708022 Comcast New England: A Journey of Organizational Transformation Harvard... View Details
Keywords: Martha Lagace
- 14 Nov 2007
- First Look
First Look: November 14, 2007
Periodical:Administrative Science Quarterly 52, no. 3 (September 2007): 32-69 Abstract This study of the procurement relationships of two major U.S. auto manufacturers examines the effects of two dimensions of organizational... View Details
Keywords: Martha Lagace
- 21 May 2013
- First Look
First Look: May 21
Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn, and Jordi Quoidbach Abstract—In two field studies, we explore the impact of providing employees and... View Details
Keywords: Sean Silverthorne
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth. Both books marry a focus on performance with a look at leadership and organizational change—how to enable, support, and... View Details
Keywords: by Staff
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
recently wrote a book about it: Healthy Buildings: How Indoor Spaces Drive Performance and Productivity, to be published April 21. Although facilities managers might think they’re saving a few dollars on electricity and air filters,... View Details
- 12 Feb 2008
- First Look
First Look: February 12, 2007
the performance of mechanisms intended for human use. Download the paper: http://www.hbs.edu/research/pdf/08-064.pdf PublicationsBusiness Analysis and Valuation: Using Financial Statements. 4th ed. Authors:Paul M. Healy and Krishna G.... View Details
Keywords: Martha Lagace
- 15 Nov 2016
- First Look
November 15, 2016
entail a countercyclical fiscal policy. A simple debt rule that limits the maximum amount of debt is analyzed and compared to a simple deficit rule that limits the maximum amount of deficit per period. Whereas the deficit rule does not View Details
Keywords: Sean Silverthorne
- March 2021
- Case
The U.S. Home Improvement Sector in 2020
By: José Alvarez and David Lane
Provides an overview of the U.S. home improvement sector in 2020, reviewing sources of growth in the decade ending in 2020, with special attention to the impact of COVID-19 on market leaders Home Depot and Lowe’s and the spike in online revenues for both. Also noted... View Details
Keywords: Change Management; Trends; Leading Change; Operations; Organizational Change and Adaptation; Performance; Technology; Construction Industry; United States
Alvarez, José, and David Lane. "The U.S. Home Improvement Sector in 2020." Harvard Business School Case 521-032, March 2021.
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
organizations to leverage peer effects to improve the performance of their members. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55775 Pre-published online, October 2018 The Oxford Handbook of Group and View Details
Keywords: Dina Gerdeman
- 01 Apr 2008
- First Look
First Look: April 1, 2008
Moderna to be the leading electronic retailer in 20 countries in and around Central and Eastern Europe, evolving an unusual multi-channel strategy, organizational structure, and IT systems. Serious conflicts cause Cesko to question his... View Details
Keywords: Martha Lagace
- 19 Jun 2012
- First Look
First Look: June 19
making complex decisions. Under some circumstances, unconscious thought improves decisions even more than conscious thought. Executive functioning depends on energy provided by glucose, and we know from previous research that the View Details
Keywords: Sean Silverthorne
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
engagement? To answer these questions, we utilized self-determination theory to examine whether reward satisfaction predicted employee well-being, job satisfaction, intrinsic motivation, and affective commitment, as well as valuable View Details
Keywords: Dina Gerdeman
- 21 Oct 2014
- First Look
First Look: October 21
compensation and incentives, performance reviews, and measuring sales effectiveness. Part 4 examines broader organizational requirements for effective selling and strategy implementation: developing sales... View Details
Keywords: Sean Silverthorne
- 31 Jan 2011
- Research & Ideas
Taking the Fear out of Diversity Policies
amount of anxiety for people," says Lakshmi Ramarajan, an assistant professor of organizational behavior at Harvard Business School. "A lot of times the context of the conversation is around diversity as a problem—isolation,... View Details
Keywords: by Carmen Nobel
- 15 May 2012
- First Look
First Look: May 15
Robert L. Simons and Natalie KindredHarvard Business School Case 112-060 This case illustrates a CEO-led organizational transformation driven by stretch goals, performance measurement, and accountability.... View Details
Keywords: Carmen Nobel
- February 1991 (Revised February 1992)
- Case
Appex Corp.
By: Nitin Nohria
1990 Business Week named Appex Corp. the fastest growing high-technology company in the United States. Appex provided management information systems and intercarrier network services to cellular telephone companies. During its rapid growth, the company went through... View Details
Keywords: Information Technology; Organizational Change and Adaptation; Organizational Design; Management Analysis, Tools, and Techniques; Organizational Culture; Mobile and Wireless Technology; Performance Productivity; Problems and Challenges; Management Practices and Processes; Business Divisions; Information Management; Information Technology Industry; Telecommunications Industry; United States
Nohria, Nitin. "Appex Corp." Harvard Business School Case 491-082, February 1991. (Revised February 1992.)
- October 2023
- Supplement
Making Progress at Progress Software (B)
By: Katherine Coffman, Hannah Riley Bowles and Alexis Lefort
In this case, the Human Capital team at Progress Software has identified that some employees have a hard time understanding how to advance within Progress. This realization leads the team to develop several major people-process innovations: the introduction of... View Details
Keywords: Leading Change; Negotiation; Organizational Culture; Performance Evaluation; Prejudice and Bias; Talent and Talent Management; Employees; Technology Industry; United States; Bulgaria
Coffman, Katherine, Hannah Riley Bowles, and Alexis Lefort. "Making Progress at Progress Software (B)." Harvard Business School Supplement 924-011, October 2023.