Publications

2007
Chapter

Transforming Organizations: Embrace the Paradox of E and O

By: Michael Beer

Keywords: Organizational Change and Adaptation; Transformation

15 Jun 2020
News

Alumni and Faculty Books for June 2020

companies, industries, and human capabilities. Examples of the fusion technique for high-value, radical innovation are presented in this unique collection of stories about innovating across industries, fields, View Details

10 Mar 2021
News

New Releases: Alumni and Faculty Books, Podcasts

the world’s biggest problem—CO2 and climate change—provides a quick and entertaining introduction to the science behind it. This concise primer is for anyone interested in how CO2 impacts our climate, but... View Details

Keywords: Margie Kelley; Publishing Industries (except Internet); Information

01 Sep 2015
News

Alumni and Faculty Books for September 2015

of Total Motivation by Neel Doshi and Lindsay McGregor (MBA 2013) (HarperBusiness) The authors show how to use cutting-edge psychology to unlock people’s innate desire to innovate, experiment, and View Details

09 Apr 2024
Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details

Keywords: by Glen Justice

02 Jan 2018
Research & Ideas

The Most Popular Stories and Research Papers of 2017

Elizabeth Baily Wolf discusses a technique to reframe distress as passion. . The Three Types of Leaders Who Create Radical Change Every successful social movement requires three distinct leadership roles: the agitator, the innovator,... View Details

Keywords: by Sean Silverthorne

July 2005 (Revised January 2011)
Case

Understanding Customer Profitability at Charles Schwab

By: Francisco de Asis Martinez-Jerez

Charles Schwab is transforming into a customer-centric organization. Central to this cultural and organizational change is the utilization of customer profitability at different decision-making levels. Examines several technical aspects of the ABC cost system, as well... View Details

Keywords: Organizational Change and Adaptation; Motivation and Incentives; Customer Relationship Management; Customer Value and Value Chain; Activity Based Costing and Management; Decision Making; Organizational Culture; Profit; Performance Evaluation; Budgets and Budgeting

January 1971 (Revised August 1984)
Case

Dansk Designs Ltd.

Dansk Designs Ltd., a supplier of high quality, highly designed tableware products, plans to enter a new product area in housewares. Past growth and anticipated future expansion make organizational changes necessary. Overseas operations, design changes, supplier... View Details

Keywords: Organizational Change and Adaptation; Growth Management; Expansion; Organizational Structure; Consumer Products Industry

February 2010
Background Note

Millipore Background Note

By: Elie Ofek and Natalie Kindred

This note provides background on Millipore Corporation, a global provider of products and services used primarily in the discovery, development and production of therapeutic drugs. With a track record of quickly adapting to the evolving needs of its customers,... View Details

Keywords: Organizational Change and Adaptation; Customer Focus and Relationships; Biotechnology Industry; Pharmaceutical Industry

Find at Harvard

01 Jun 2016
News

Alumni and Faculty Books for June 2016

mentality” (an insurgent's clear mission and purpose, an unambiguous owner mindset, and a relentless obsession with the front line) can resolve the predictable crises of growth. Leading Strategic View Details

01 Jun 2017
News

Alumni and Faculty Books for June 2017

changed over time is at odds with the evolutionary path taken by the Canadian system. The Underground Culinary Tour: How the New Metrics of Today’s Top Restaurants Are Transforming How America Eats by Damian Mogavero (MBA 1996) View Details

January 2010
Case

Pratham - Every Child in School and Learning Well

By: Srikant M. Datar, Stacey M. Childress, Rachna Tahilyani and Anjali Raina

The case focuses on how Pratham, a non-governmental organization, provided quality education to underprivileged children in India by collaborating with the government. It focuses on the problem Madhav Chavan, the founder, is trying to solve, the contributing factors... View Details

Keywords: Non-Governmental Organizations; Collaborative Innovation and Invention; Social and Collaborative Networks; Performance Evaluation; Change Management; Organizational Design; Early Childhood Education; Management Systems; Strategy; Quality; Education Industry; India

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

to their book, Built to Last, advised us to "Preserve the core but stimulate progress." Phil Clark argued that commitment, embodied for him in habit, "gives us time to pay attention and think about what is happening around... View Details

Keywords: by Jim Heskett

30 Oct 2017
Blog Post

How My Engineering and Manufacturing Background Prepared Me for an MBA

I graduated with a degree in Electrical Engineering in 2005 and started working in a chemical manufacturing plant that same year. On my first day on the job, with limited technical competence and View Details

15 Nov 2001
Research & Ideas

Five Questions for Paul Gompers and Josh Lerner

venture capitalists want more from their clients in terms of an ownership stake or in terms of meeting tougher performance benchmarks? Gompers and Lerner: Many of the changes in the venture capital industry... View Details

Keywords: by Carol Elsen; Financial Services

June 2025
Case

Transforming a Titan (A)

By: George Serafeim and Lena Duchene

Dimitri Papalexopoulos, fourth-generation CEO of TITAN Cement, must decide whether to keep leading the 120-year-old, family-controlled firm or hand the reins to new management. Over 26 years he has turned TITAN from a domestic player into an internationally diversified... View Details

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

building on intense lobbying to encourage further domestic deregulation and limit federal oversight of the energy industry, Skilling encouraged Enron executives to exploit to the hilt recent Securities and... View Details

Keywords: by Martha Lagace; Energy; Utilities

September 1991
Case

Rethinking the Corporate Workplace: Case Managers at Mutual Benefit Life

By: Robert G. Eccles Jr.

In early 1991, a spirit of innovation and organizational change was in the air at Mutual Benefit Life, with the success of the new "case manager" program its most concrete manifestation. Using powerful computer workstations, case managers could see insurance... View Details

Keywords: Organizational Change and Adaptation; Technological Innovation; Change Management; Information Technology; Insurance; Human Resources; Insurance Industry