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  • November 2001
  • Supplement

Staples

By: Myra M. Hart
Provides information on the development of the office superstore concept, including building partnerships, creating the business plan, and recruiting a management team. View Details
Keywords: Business Plan; Recruitment; Growth and Development Strategy; Management Teams; Operations; Planning; Partners and Partnerships; Complexity; Retail Industry
Related
  • 14 May 2001
  • Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

successful T-shaped manager must learn to live with, and ultimately thrive within, the tension created by this dual responsibility. Although this tension is most acute for heads of business units, any T-shaped manager with operating unit... View Details
Keywords: by Morten T. Hansen & Bolko Von Oetinger
  • 11 Oct 2016
  • First Look

October 11, 2016

analysis highlights the difference between operating core units designed for efficiency and market-facing units designed for responsiveness. We introduce key concepts that are essential to the effective design of performance measurement... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

shape standards, and promoting modularity. An Empirical Study of System Improvement by Frontline Employees in Hospital Units Author:A. L. Tucker Periodical:Manufacturing & Service Operations Management... View Details
Keywords: Martha Lagace
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

self-report of the licensee. The self-reporting aspect of the environment gives rise to demand for auditing by the licensor or third-party attestation by the licensee. We characterize the optimal royalty contract, accounting system choice... View Details
Keywords: Martha Lagace
  • 04 Aug 2003
  • What Do You Think?

Are We Facing an Attitude Shortage?

comprehend because they lack an operative definition." Art Warbelow (who emphasizes attitude in selecting aviation pilots) said, "The tough part is assessing attitude in the job interview... I can't assess it beforehand, but I... View Details
Keywords: by James Heskett
  • 21 May 2013
  • First Look

First Look: May 21

requirements. Download working paper: http://www.nber.org/papers/w19018 Hidden Structure: Using Network Methods to Map System Architecture By:Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an... View Details
Keywords: Sean Silverthorne
  • 25 Jun 2013
  • First Look

First Look: June 25

Network Methods to Map Product Architecture By: Baldwin, Carliss Y., Alan MacCormack, and John Rusnak Abstract—In this paper, we describe an operational methodology for characterising the architecture of technical View Details
Keywords: Anna Secino
  • 03 Aug 2010
  • First Look

First Look: August 3

organizations use incident-reporting systems to encourage employees to communicate about the operational problems they witness. Using data on nearly 7,500 reported incidents, we find that information... View Details
Keywords: Martha Lagace
  • 22 Jul 2008
  • First Look

First Look: July 22, 2008

David M. Upton Abstract This paper examines how a company sets out to build an operations-based advantage. In particular, we investigate the implementation of a lean operating system at an Indian software... View Details
Keywords: Martha Lagace
  • 02 Oct 2007
  • First Look

First Look: October 2, 2007

parts of Stryker Corporation's systems and procedures for approving and authorizing capital spending of many different types, including buildings, machinery, and working capital for existing businesses, as well as transactions with third... View Details
Keywords: Martha Lagace
  • 02 Jul 2001
  • What Do You Think?

Built to Last or Bought to Sell?

Summing Up The authors of a recently-published book, Creative Destruction, have more work to do to convince our readers of their primary argument that creative destruction, based on an assumption of discontinuity, is a more effective management principle than View Details
Keywords: by James Heskett
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

one in which your product had to operate 100 million miles from Earth and perform under a range of conditions which were hard to predict in advance), it was impossible to know up front exactly what form a faster, better, cheaper approach... View Details
Keywords: by Sean Silverthorne
  • December 2010
  • Article

Nominal versus Indexed Debt: A Quantitative Horse Race

By: Laura Alfaro and Fabio Kanczuk
The main arguments in favor of and against nominal and indexed debt are the incentive to default through inflation versus hedging against unforeseen shocks. We model and calibrate these arguments to assess their quantitative importance. We use a dynamic equilibrium... View Details
Keywords: Borrowing and Debt; Motivation and Incentives; Inflation and Deflation; System Shocks; Taxation; Risk and Uncertainty; Framework; Problems and Challenges; Interest Rates; Cost; Developing Countries and Economies; Service Operations
Related
  • 19 Dec 2005
  • Research & Ideas

Public Education Goes to School

performance, in conjunction with the accountability framework in each state. In order to operate in this new accountability environment, our districts are designing and implementing internal accountability View Details
Keywords: by Mallory Stark; Education
  • 18 Apr 2018
  • First Look

First Look at New Research and Ideas, April 18, 2018

Business School Case 909-403 Transformation of COFCO in a Changing Environment China's COFCO, the country's leading edible oil and food importer and exporter and its largest food manufacturer, had in its 50-plus years of operation... View Details
Keywords: Sean Silverthorne
  • 30 Aug 2011
  • First Look

First Look: August 30

U.S. Multinational Firm Activity Authors:C. Fritz Foley and William R. Kerr Abstract This paper studies the impact that immigrant innovators have on the global activities of U.S. firms by analyzing detailed data on patent applications and on the View Details
Keywords: Sean Silverthorne
  • 08 Jan 2001
  • Research & Ideas

Can Japan Compete? [Part Two]

business unit. The reward system needs to be based on unit and individual performance, where performance is measured in terms of profitability. And in order for both of those things to happen, there needs to be a change in the corporate... View Details
Keywords: by Martha Lagace & Hilah Geer
  • 30 Aug 2004
  • Research & Ideas

Mapping Your Board’s Effectiveness

performance management system into corporate governance processes. The Balanced Scorecard strategy map portrays, on a single page, a company's strategy. It includes the financial outcomes expected; performance with targeted customers and... View Details
Keywords: by Robert S. Kaplan
  • 07 Apr 2011
  • What Do You Think?

When Should the Public Sector Take Over in a Meltdown?

superior," noting that this may be the case only when there is a "threat of widespread panic" or "when a crisis breaks down an entire system (like the banking system)." Elaine Scheye would limit intervention only... View Details
Keywords: by Jim Heskett; Energy; Utilities

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