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  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

existing wifi networks to allow users to make calls on their mobile phones without purchasing extra minutes. “These startups are like fleas on the backs of dinosaurs too big to do much about it” "Decoupling separates two or more... View Details
Keywords: by Michael Blanding
  • 07 Oct 2014
  • First Look

First Look: October 7

commitment dedicated to online marketplaces. In Greylock's view, 2014 was a special moment in time for online marketplaces, the beginning of a boom in the space that was being catalyzed by mobile technology and social identity. Rothman... View Details
Keywords: Sean Silverthorne
  • 23 Jul 2024
  • Research & Ideas

Forgiving Medical Debt Won't Make Everyone Happier

people with health insurance often are saddled with medical debt. Policymakers have taken notice, and in an election year amid an uncertain economy, health care, debt, and economic mobility are all hot issues. A comedy show discovery... View Details
Keywords: by Rachel Layne; Health
  • 08 Oct 2012
  • Research & Ideas

The Immigrants Who Built America’s Financial System

mobility and absence of ties to land, to slave society, or loyalty to any particular state, worked to their advantage. No one had written about that before. So my editors and I agreed that this should be a separate book. Q: Albert... View Details
Keywords: by Julia Hanna; Financial Services; Banking
  • 15 Jun 2010
  • First Look

First Look: June 15

became a very popular category of desktop PCs. Hsinchu, Taiwan based MediaTek is a fabless semiconductor company that unleashed a white-box market in mobile phone handsets by offering an innovative "complete solution" for 2.5G... View Details
Keywords: Martha Lagace
  • November 2016 (Revised December 2016)
  • Case

Anthology: Pivoting the Business Model

By: Shikhar Ghosh and Christopher Payton
In July 2014, after 18 months and eight unsuccessful product launches, the CEO of Yabbly has agreed to sell his company to a larger, well-funded startup, providing a return of capital for his investors and a home for his team. Two weeks prior to the scheduled closing,... View Details
Keywords: Mergers & Acquisitions; Business Model; Business Plan; Business Startups; Entrepreneurship; Innovation Strategy; Mobile and Wireless Technology; Internet and the Web; Mergers and Acquisitions; Business Exit or Shutdown; Fairness; Valuation; Technology Industry; Consumer Products Industry; North America; United States; Seattle
Citation
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Ghosh, Shikhar, and Christopher Payton. "Anthology: Pivoting the Business Model." Harvard Business School Case 817-066, November 2016. (Revised December 2016.)
  • 25 Nov 2008
  • First Look

First Look: November 25, 2008

School Case 909-007 In 2008, the Japanese consumer payments landscape featured ongoing widespread use of cash, limited use of credit cards and rapid rise of e-money systems based on contactless technology embedded in cards and especially View Details
Keywords: Martha Lagace
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

that requires several years. During this period, immigrants can have weaker job mobility and thus be at a negotiating disadvantage. On the other hand, there is ample evidence that global talent is a major source of innovation and... View Details
Keywords: by James Heskett; Technology
  • 14 May 2019
  • Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

company, such as marketing, communications, or consumer behavior specialists, to help design a code that will be understandable to employees. Uber, for example, rolled out a mobile app-focused version of its ethics code to better serve... View Details
Keywords: by Michael Blanding
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

billion in investments and R&D to build a GiGAtopia, essentially ushering in the next generation of mobile (5G) and wired infrastructure. CEO Dr. Chang-Gyu Hwang, and his team are considering which areas to prioritize in terms of new... View Details
Keywords: Sean Silverthorne
  • 16 Jan 2014
  • Research & Ideas

Resolving Patent Disputes that Impede Innovation

billions of dollars annually licensing patents for its code-division multiple access (CDMA) technology, which is the heart of several mobile communication standards. Standards bodies often act as regulators, setting rules in order to... View Details
Keywords: by Carmen Nobel; Technology; Legal Services
  • 11 Nov 2013
  • Research & Ideas

A Smarter Way to Reduce Customer Defections

targeting efforts. The First Cut Customer attrition is a widespread problem that affects firms in a variety of industries. For example, US credit card providers often deal with annual churn rates of about 20 percent, and mobile phone... View Details
Keywords: by Dina Gerdeman; Retail; Service
  • 06 Jun 2012
  • What Do You Think?

Is Something Wrong with the Way We Work?

mobile devices experience "phantom vibration syndrome," when one's pocket buzzes and there's no phone there.) The second book, Sleeping With Your Smartphone: How to Break the 24/7 Habit and Change the Way You Work, by Harvard... View Details
Keywords: by James Heskett; Consulting
  • 08 Apr 2009
  • Research & Ideas

Clayton Christensen on Disrupting Health Care

new disruptive technology in the works, personal electronic health records (PEHRs), an open-source tool that collects data from all providers and gives patients access over the Internet or by mobile phone. It's not hard to imagine how... View Details
Keywords: by Deborah Blagg; Health
  • 21 Oct 2014
  • First Look

First Look: October 21

& Course Materials Harvard Business School Case 915-001 Pivots and Incentives at LevelUp LevelUp's mobile payments service lets users scan a smartphone barcode rather than swipe a credit card. Will consumers embrace the service? Will... View Details
Keywords: Sean Silverthorne
  • January 2022 (Revised August 2022)
  • Case

Hello Heart: The Next Generation of Chronic Disease Management Apps

By: Ariel D. Stern and Danielle Golan
Hello Heart, a hypertension management app debated whether to go deep and cover other heart conditions, or to expand its solution to other chronic conditions. View Details
Keywords: Health; Health Care and Treatment; Information Technology; Mobile and Wireless Technology; Analysis; Business Startups; Transition; Customer Focus and Relationships; Customer Satisfaction; Decision Making; Demographics; Design; Entrepreneurship; Venture Capital; Technological Innovation; Growth and Development Strategy; Product Launch; Product Design; Product Development; Business Strategy; Competitive Strategy; Competitive Advantage; Customization and Personalization; Business Growth and Maturation; Business Model; Strategy; Applications and Software; Health Industry; Technology Industry; Israel; United States
Citation
Educators
Purchase
Related
Stern, Ariel D., and Danielle Golan. "Hello Heart: The Next Generation of Chronic Disease Management Apps." Harvard Business School Case 622-061, January 2022. (Revised August 2022.)
  • 09 Sep 2008
  • First Look

First Look: September 9, 2008

and useful information to patient, physicians, and researchers. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=709403 Launching Telmore (A) Harvard Business School Case 708-414 When the Danish View Details
Keywords: Sean Silverthorne
  • 20 Sep 2021
  • Research & Ideas

How Much Is Freedom Worth? For Gig Workers, a Lot.

pointing to the mobile shift-swapping app used by employees of clothing retailer The Gap. The company piloted the app in its Old Navy stores and expanded it to all brands in 2018. The app “creates value,” says Oberholzer-Gee, by helping... View Details
Keywords: by Lane Lambert; Technology
  • 06 Aug 2014
  • Research & Ideas

Climbing Down from the Ivory Tower

conducted over twice as many community mobilization meetings, while seeing approximately the same number of patients at the health posts. Both groups spent the same amount of time at each household, meaning the career group wasn't... View Details
Keywords: by Carmen Nobel; Education; Health
  • 17 Nov 2003
  • Research & Ideas

Lessons from a Nasty Trade Dispute

have already failed, the next most important step is to present a fully articulated case to their government. Vague complaints about "unfair" practices will not mobilize the resources of the government. But presenting a... View Details
Keywords: by Cynthia Churchwell
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