Micro Organizational Behavior - Publications - Faculty & Research

13 Dec 2010
Research & Ideas

Managing the Support Staff Identity Crisis

Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do? "I got this nervous laughter," says Gulati, an expert on... View Details

Keywords: by Carmen Nobel

02 Oct 2018
First Look

New Research and Ideas, October 2, 2018

forthcoming Annual Review of Economics History, Micro Data and Endogenous Growth By: Akcigit, Ufuk, and Tom Nicholas Abstract—Economic growth is concerned with long-run changes, and as a result historical data should be especially... View Details

Keywords: Dina Gerdeman

10 Feb 2014
HBS Case

Stressing Safety in South Africa’s Platinum Mines

One morning last fall, Gautam Mukunda told the MBA students in his first-year Leadership and Organizational Behavior class to crawl under their desks and stay there. He wanted them to experience a sense of... View Details

Keywords: by Carmen Nobel; Manufacturing

30 Dec 2013
Research & Ideas

Most Popular Articles of 2013

Advertising Authors Pavel Kireyev, Koen Pauwels, and Sunil Gupta find that popular Web metrics do not adequately capture consumer behavior online and lead marketers to create less effective marketing budgets. View Details

Keywords: by Staff

03 May 2016
First Look

First Look, May 3, 2016

Past By: Kouchaki, M., and F. Gino Abstract—Despite our optimistic belief that we would behave honestly when facing the temptation to act unethically, we often cross ethical boundaries. This paper explores one possibility for why people engage in unethical View Details

Keywords: Sean Silverthorne

05 Dec 2013
What Do You Think?

Is Walmart Defying Economic Gravity?

that the tradeoff between scale and friction is complex. For example, what effect does a company's origins, its beliefs, and how these are reflected in management behaviors (reflected in Walmart's emphasis on "family") reduce... View Details

Keywords: by James Heskett; Retail

02 Sep 2002
Research & Ideas

Foreign Multinationals in the U.S.: A Rocky Road

crossed the American border.HBS Working Knowledge: As you and Lina Gálvez-Muñoz write in the first chapter of your new book, the word "multinational" usually conjures up images of American firms. You have chosen to focus on foreign firms in the United States... View Details

Keywords: by Sarah Jane Johnston & Martha Lagace

04 Oct 2011
First Look

First Look: October 4

PublicationsCollective Memory Meets Organizational Identity: Remembering to Forget in a Firm's Rhetorical History Authors:Michel Anteby and Virag Molnar Publication:Academy of Management Journal (in press) Abstract Much View Details

Keywords: Sean Silverthorne

01 Dec 2011
News

At Your Service

managers would probably admit to being better at some aspects of their jobs than others, but to be clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and... View Details

Keywords: Deborah Blagg; customer service; Hospitals; Health, Social Assistance; Computer and Electronic Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services; Air Transportation; Transportation

01 Sep 2003
News

Books

of the Organizational Behavior unit and the HBS Leadership Initiative, believes that the process of becoming a manager requires both a significant psychological transition and a considerable amount of... View Details

Keywords: Deborah E. Blagg; Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services

04 Aug 2003
What Do You Think?

Are We Facing an Attitude Shortage?

Summing Up "Good attitudes supercharge organizational performance beyond what the skill/talent level would indicate," according to Perry Miles. "Attitude is one of the strongest determinants of performance," added... View Details

Keywords: by James Heskett

Web

2019 Symposium - Race, Gender & Equity

she earned a double major in Psychology and Economics and served as a two-time co-captain of the Varsity Tennis Team (1990); an M.B.A. from the Harvard Business School (1994); and a Ph.D. in Organizational View Details

February 1991 (Revised July 1993)
Case

Cultural Change at Nissan Motors

By: John P. Kotter

Depicts the reformation of Nissan Motor Co.'s corporate culture and the company's subsequent turnaround in market share and profits. In 1985, Yutaka Kume became president of Nissan and thereafter, he continually emphasized the need for internal change throughout the... View Details

Keywords: Organizational Change and Adaptation; Organizational Culture; Leadership; Behavior; Governing Rules, Regulations, and Reforms; Change Management; Management; Auto Industry; Manufacturing Industry

Citation

Educators

Purchase

21 Sep 2011
Research & Ideas

Gender and Competition: What Companies Need to Know

percent of board members are women. They teamed with Fletcher, who is pursuing a doctoral degree in organizational behavior, to answer questions on gender, competition, and cooperation that have not been addressed in previous research: Do... View Details

Keywords: by Kim Girard

07 Aug 2007
First Look

First Look: August 7, 2007

H. Carpenter Abstract Front-line staff possess an immense amount of functional and experiential knowledge from which their organizations can learn. This paper examines two distinct processes for leveraging front-line staff knowledge in View Details

Keywords: Martha Lagace

10 Sep 2014
Blog Post

A Summer Reflection

HBS classes during my internship, I was pleasantly surprised to be thinking about our Leadership and Organizational Behavior (LEAD) class more than anything else. - Stephanie Tupi, MBA 2015 View Details

Keywords: Technology; Consumer Products / Retail

01 Feb 1999
News

New Releases

Managing Across Borders by Christopher A. Bartlett and Sumantra Ghoshal (Harvard Business School Press) A decade ago HBS professor Christopher A. Bartlett and London Business School professor Sumantra Ghoshal proposed a revolutionary new View Details

Keywords: Nancy O. Perry

01 Jul 2013
News

The Nature of Business

will make the biggest impact on our mission." Under Tercek's leadership, TNC embarked on a comprehensive strategic planning effort that culminated in a new conservation framework to guide the organization's work through 2020. He credits the HBS course on View Details

Keywords: Jill Radsken; Social Assistance; Health, Social Assistance

12 Mar 2019
First Look

New Research and Ideas, March 12, 2019

development has never been more urgent. Companies of all sorts realize that to survive in today’s volatile, uncertain, complex, and ambiguous environment, they need different leadership skills and organizational capabilities from those... View Details