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Show Results For
- All HBS Web
(1,228)
- People (5)
- News (449)
- Research (535)
- Events (5)
- Multimedia (17)
- Faculty Publications (169)
- 16 Dec 2016
- News
An Environmental Epiphany
out-of-office message on, and take time for reflection. And I was very privileged to do that, and it's been very helpful in my life and in my career. And the second thing is, when you do that and you listen to your inner voice, you listen... View Details
- 28 Oct 2008
- First Look
First Look: October 28, 2008
Case 709-429 This case explores the role that MTV, with its heavy diet of music and general youth-oriented media content, plays in spreading public-service messaging to contain the scourge of HIV/AIDS worldwide. There is a focus... View Details
Keywords: Martha Lagace
- 01 Jun 2015
- News
Higher Ground
different. The urgency, though, wasn’t due solely to the cultural imperative. “We teach, we give lessons to people of all ages,” says Reeks. “We do so many other things that affect the economy of the city.” Within a few days of the flooding, Atwood had set up an online... View Details
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
Putting Customers At The Core Of Your Business Be the Anti-Hero Our message begins simply enough: you can't be good at everything. In services, trying to do it all brilliantly will lead almost inevitably to mediocrity. Excellence requires... View Details
- 27 Sep 2010
- Research & Ideas
Customer Experts Lose Influence When Teams are Pressured
team (project manager) As performance pressure mounts, teams are considerably more likely to follow general experts and disregard customer-specific experts even to the point of totally ignoring important knowledge that would help them tailor their View Details
Keywords: by Sarah Jane Gilbert
- 02 Oct 2007
- First Look
First Look: October 2, 2007
anticipated that digital media using rich profiling data would intrude marketing messaging more deeply and more precisely into consumer lives than broadcast media had been able to do. But the technology that threatened intrusion is... View Details
Keywords: Martha Lagace
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
to long-term goals. We integrate our statistical results with qualitative information from interviews, which highlighted the importance of reinforcing the organizational goals’ message and providing support for their attainment. We also... View Details
Keywords: Dina Gerdeman
- 12 Jun 2018
- First Look
New Research and Ideas, June 12, 2018
agents over eight weeks to examine how differing types of guidance and training impact the agents' inventory management. We find agents who are trained in person and receive an explicit, personalized, daily text message recommendation of... View Details
Keywords: Dina Gerdeman
- 09 Sep 2024
- HBS Case
McDonald’s and the Post #MeToo Rules of Sex in the Workplace
message to all businesses, Paine says: Even though the claims against the board were ultimately dismissed, the saga underscored the importance of the board’s role in fostering a safe and respectful organizational culture through its... View Details
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
Case 218-095 Valuing Snap After the IPO Quiet Period (A) Snap, the disappearing message app, went public at $17 per share on March 2, 2017, making its two 20-something founders the youngest self-made billionaires in the country. Over the... View Details
Keywords: Dina Gerdeman
- Web
Departments | Employment
day or project is the same, some of IT's recent accomplishments include: Web-based collaboration spaces to enable virtual collaboration on and off campus Interactive learning tools, educational games, and simulations that are used in the core of our academic programs.... View Details
- 18 Aug 2021
- News
Alumni on the Black Lives Matter Movement
to fighting systemic racism; making its products more accessible to underserved communities; and delivering on robust diversity and inclusion goals. In a message posted on the Peloton’s website, Foley said, “I believe we have an enormous... View Details
- 26 Nov 2013
- First Look
First Look: November 26
those who attempt to calm down, individuals who reappraise their anxious arousal as excitement feel more excited and perform better. Individuals can reappraise anxiety as excitement using minimal strategies such as self-talk (e.g., saying "I am excited" out... View Details
Keywords: Sean Silverthorne
- 03 Jul 2024
- News
Surviving the Iditarod
in ultra endurance racing. Doesn't matter how high you are, you're going to stop feeling high. Doesn't matter how low you are, you're going to stop feeling low at some point. The other thing that I did was I did send a number of messages... View Details
- 01 Mar 2017
- News
A Summit Higher Than Everest
barometer—but his message was one an explorer could not easily ignore. He had cabled the National Geographic Society from the base of the mountain: “MINYA KONKA HIGHEST PEAK ON GLOBE 30,250 FEET. ROCK.” Art Emmons measuring the mountain.... View Details
- 01 Jun 1997
- News
Sorting Myth from Reality at Hong Kong Conference
wholly owned candy, ice-cream, and snack food manufacturer in Shenyang, a city in northeast China. Coming from a towering, Cambridge-educated, Mandarin-speaking American wearing a black ten-gallon cowboy hat, Kirkwood's message clearly... View Details
Keywords: Alejandro Reyes
- 25 Jan 2011
- First Look
First Look: Jan. 25
silence from top executives and vague, misleading public statements—frustrated U.S. government officials and the public. Not until weeks after the news first broke did Toyota organize a clear message around its commitment to return to... View Details
Keywords: Sean Silverthorne
- 01 Dec 2017
- News
Yoga Inc.
practice is so much more than what happens on the mat.” Yeung, who helps set Lululemon’s long-term vision and market strategy, says that while principles of yoga have been at the core of the company’s brand and culture, it has only recently amplified that View Details
Keywords: Deborah Halber
- 21 Apr 2009
- First Look
First Look: April 21, 2009
specificity need not always lead to vertical integration. The purpose of this paper is to uncover some of the factors driving firms to (sometimes) choose to remain separated, rather than integrate, in the presence of high specificity. Its main economic View Details
Keywords: Martha Lagace
- 12 Dec 2017
- First Look
New Research and Ideas, December 12, 2017
abstract available. Purchase this case:https://cb.hbsp.harvard.edu/cbmp/product/218036-PDF-ENG Harvard Business School Case 718-426 Tencent Tencent had undergone many transformations since it was founded in 1998 as a simple messaging... View Details
Keywords: Sean Silverthorne