Publications

September 2000
Case

Atherton Clothing Company (B)

By: John A. Davis and Andrew Z. Tubman

Supplements the (A) case. View Details

Keywords: Entrepreneurship; Apparel and Accessories Industry

June 1999
Supplement

Adesemi Communications International: African Communications Group

By: John A. Deighton and Anita M. McGahan

Presents a May 1999 interview with CEO Monique Maddy and CFO Lome Lague that updates the case and describes plans for the future. View Details

Keywords: Management Teams; Communication Technology; Telecommunications Industry; Africa

March 1998 (Revised November 1999)
Case

USA TODAY Online

By: John A. Deighton and Anthony St. George

How should USA TODAY use its brand franchise to build a publishing business on the World Wide Web? Advertising Age described the first steps as "a case study in how not to do it," but by the end of 1997 USA TODAY Online is the most visited news site on the Web. Now the... View Details

Keywords: Digital Marketing; Design; Profit; Revenue; Brands and Branding; Marketing Strategy; Internet and the Web; Information Industry

Find at Harvard

August 1995 (Revised January 1997)
Exercise

Consumer Behavior Exercise (B)

By: John A. Deighton and Susan M. Fournier

Students are instructed to interview a recent purchaser of a high-involvement/utilitarian product or service in depth about his/her buying decision. The exercise provides students with first-hand understanding of important concepts in consumer choice domain (e.g.,... View Details

Keywords: Consumer Behavior

1995
Chapter

Securities Transaction Taxes: What about International Experiences Migrating Markets?

By: John Y. Campbell and Kenneth A. Froot

Keywords: Corporation Taxation; Interest Deductibility; Cost of Capital; Taxation; Financing and Loans; Interest Rates; Corporate Finance

13 Feb 2007
First Look

First Look: February 13, 2007

Working PapersAdding Bricks to Clicks: The Effects of Store Openings on Sales through Direct Channels Authors:Jill Avery, Mary Caravella, John Deighton, and Thomas Steenburgh Abstract We assess the effect of opening physical retail... View Details

Keywords: Martha Lagace

12 Aug 2008
First Look

First Look: August 12, 2008

that Enhance the Effectiveness of Workforce Diversity Initiatives in Knowledge Intensive Firms Authors: Modupe N. Akinola, David A. Thomas Abstract Workforce diversity continues to be a key focus for organizations, driven by globalization... View Details

Keywords: Sean Silverthorne

08 Feb 2011
First Look

First Look: Feb. 8

unexplored dimension. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units Authors:I. M. Nembhard and A. L. Tucker. Publication:Organization Science (forthcoming) Abstract... View Details

Keywords: Sean Silverthorne

December 1995
Case

Transformation of Pratt & Whitney North Haven (E)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone

Gives the conclusion of the (C) and (D) cases. View Details

Keywords: Connecticut

November 1995
Case

Transformation of Pratt & Whitney North Haven (C)

By: H. Kent Bowen, Linda A. Hill, Andrew P. Burtis, Sylvie Ryckebusch and John Schiavone

As part of the Pratt & Whitney North Haven restructuring effort, Ed Northern and his business unit managers are encouraging workers to make decisions and take an active role in improving the manufacturing process at North Haven. Business Unit Manager Tom Hutton has... View Details

Keywords: Restructuring; Decisions; Capital; Human Resources; Agreements and Arrangements; Production; Problems and Challenges

October 2010
Supplement

Toyota Recalls (C): Bumpy Road Ahead

By: John A. Quelch, Carin-Isabel Knoop and Ryan Johnson

Between February and July 2010, Toyota sales recover thanks to the use of extensive PR and sales incentives. Yet recalls continue. Can Toyota stem the tide and correct its organizational flaws to address the underlying issues? View Details

Keywords: Safety; Organizational Change and Adaptation; Sales; Auto Industry

November 1996 (Revised December 1996)
Case

Rogers Communications, Inc.: The Wave

By: John A. Deighton, Karsten Voermann and Reginal Gilyard

Rogers Communications, Inc., Canada's largest cable television provider, is deciding how it should respond to developments that appear to portend the convergence of its industry with the computing and telecommunications industries. In particular, it is investigating... View Details

Keywords: Decisions; Innovation and Invention; Marketing Strategy; Market Entry and Exit; Internet and the Web; Mobile and Wireless Technology; Consumer Behavior; Technology Adoption; Telecommunications Industry; Canada

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

the COVID-19 fallout and instead focus on today, say Brooks and Leonard A. Schlesinger, the Baker Foundation Professor. “This is such an impermanent state of affairs that we just have to do as best we can,” Brooks says. Make time for... View Details

Keywords: by Dina Gerdeman and Danielle Kost

11 May 2010
First Look

First Look: May 11

entrepreneur or as an investor. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/810072-PDF-ENG U.S. Healthcare Reform: International Perspectives Arthur A. Daemmrich and Elia PineiroHarvard Business School Case 710-040 The... View Details

Keywords: Martha Lagace

24 Nov 2009
First Look

First Look: Nov. 24

these effects are particularly strong in stable environments, and we identify empirical strategies that can tease out the true performance impact of high-level choices. Cases & Course MaterialsAdult Life Stages John View Details

Keywords: Martha Lagace

09 Feb 2010
First Look

First Look: Feb. 9

Working PapersThe Architecture of Complex Systems: Do Core-Periphery Structures Dominate? Authors:Alan MacCormack, Carliss Baldwin, and John Rusnak Abstract Any complex technological system can be decomposed into a number of subsystems... View Details

Keywords: Martha Lagace

12 Oct 2011
First Look

First Look: October 12

Author:Sophus A. Reinert Publication:Harvard University Press, 2011 An abstract is unavailable at this time. Publisher's Link: http://www.hup.harvard.edu/catalog.php?recid=31289 The Return Experience of Hedge Fund Investors Authors:Ilia... View Details

Keywords: Sean Silverthorne

11 Dec 2007
First Look

First Look: December 11, 2007

Working PapersThe Seer of Wellesley Hills: Roger Babson and the Babson Statistical Organization Author:Walter A. Friedman Abstract Roger Babson was a pioneer of the business-forecasting industry in the United States in the early... View Details

Keywords: Martha Lagace

May 2016
Article

What to Do for a Struggling Colleague?

By: John A. Quelch, Carin-Isabel Knoop and Amy Gallo