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  • December 2003 (Revised May 2004)
  • Case

Sears Auto Centers (A) (Abridged)

By: Lynn S. Paine
In the early 1990s Sears faced and allegations by the California Department of Consumer Affairs that the company's auto repair centers had been overbilling customers and making unnecessary repairs. Top management must evaluate the problem and come up with a plan to... View Details
Keywords: Corporate Governance; Corporate Accountability; Ethics; Organizational Culture; Compensation and Benefits; Management Teams; Employees; Behavior; Motivation and Incentives; Performance Improvement; Auto Industry
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  • 30 Apr 2021
  • News

Revealing the Rules

wine-dark. Ancient languages didn’t have a word for blue—a realization that prompted linguists to ask whether humans could even see the color if they don’t have a word for it. So a researcher went to Namibia to study a tribe that has no... View Details
  • 01 Dec 2022
  • News

Road to Recovery

in 2016, with Gastfriend as CEO and his father as chief medical officer. A 2014 study estimated that 12.5 million Americans had substance use disorders, and that number was rising, largely due to opioid use. In addition to the human toll,... View Details
Keywords: April White; Ambulatory Health Care Services; Health, Social Assistance
  • 02 Sep 2008
  • First Look

First Look: September 3, 2008

intention of the course is to leave the participants actually being leaders and being able to exercise leadership effectively and for the course to contribute to creating a new science of leadership. The course is founded on an ontological model of View Details
Keywords: Sean Silverthorne
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

Business School from the 1960s onward marks the decisive ascendancy of economics, and particularly financial economics, in business education over the other behavioral disciplines, as well as the decisive ascendancy of business schools as... View Details
Keywords: Martha Lagace
  • 01 Jun 2015
  • News

Ask the Expert: The Kids Are All Right

offers a look at where they are headed. The millennial generation is so large as to beg the question, are millennials a single cohort? There are millennial homeowners and millennial teenagers. Parents and the parented. What beliefs and View Details
  • 29 Jan 2021
  • News

Holding Business to Account

leaders on issues of climate change, human rights, and environmental solutions, among many others. Aiyer sees these efforts as a partnership between a company and its investors. “These kinds of changes are positive for the company's... View Details
  • November 2007
  • Case

Differences at Work: Alex (A)

By: Sandra J. Sucher and Rachel Gordon
At an interview for his dream job, Alex has been asked an inappropriate question by the interviewer. How will Alex handle the situation? Should he accept the position is offered? View Details
Keywords: Prejudice and Bias; Behavior; Job Interviews; Ethics; Human Resources; Diversity; Power and Influence
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  • 21 Aug 2012
  • Research & Ideas

How to Sink a Startup

behavior by entrepreneurs? Noam Wasserman: Splitting equity with your cofounders is a prime example. My data, drawn mostly from high-tech and life-science startups, show that 73 percent of teams decide on terms in the venture's first... View Details
Keywords: by Garry Emmons
  • 26 Mar 2025
  • Blog Post

How to Approach Your Equity Compensation

Behavioral Traps Everyone is human! And humans tend to both make mistakes and have many cognitive biases around investing. Some of the most common mistakes – particularly for those at public companies –... View Details
  • 15 Feb 2011
  • First Look

First Look: Feb. 15

Practices of Trade: Jurisdictional Disputes in the U.S. Commerce in Cadavers Author:Michel Anteby Publication:Administrative Science Quarterly 55, no. 4 (2010) Abstract This study examines the U.S. commerce in human cadavers for medical... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

and, as a result, gain the capacity to curb its influence. Download the paper: http://www.hbs.edu/research/pdf/07-099.pdf Cultural Notes on Chinese Negotiating Behavior Authors:James K. Sebenius and Cheng (Jason) Qian Abstract Western... View Details
Keywords: Martha Lagace
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

human capital are also important for the effect of FDI on economic growth. Download working paper: http://www.hbs.edu/research/pdf/07-013.pdf Architectural Innovation and Dynamic Competition: The Smaller "Footprint" Strategy... View Details
Keywords: Sean Silverthorne
  • 20 Mar 2012
  • First Look

First Look: March 20

economic actors. Capitalist competition takes place in markets that exist in legal and regulatory frameworks and are governed by a political authority with the power and legitimacy to empower as well as regulate behavior and punish... View Details
Keywords: Sean Silverthorne
  • 01 Mar 2017
  • News

Alumni and Faculty Books for March 2017

will learn about the challenges of entrepreneurship and undertaking new projects. Herrera Ronco teaches that entrepreneurship is a path to plenty and offers a real possibility to build a more prosperous and humane society. A... View Details
  • Web

Impact Stories - Business & Environment

resilient, and consumer-centric through the application of data science and behavioral economics, optimizing the system assets and operations across the electric meter.” Natalie Deschamps MBA 2015 | A Fundamental Foundation "I ultimately... View Details
  • 09 Jun 2003
  • Research & Ideas

The Challenge of the Multi-site Nonprofit

value proposition created by a national organization with local units is lost. Instead, the debate should be reframed with autonomy and affiliation as the key dimensions. In their research, Grossman and Rangan looked at the system View Details
Keywords: by Sean Silverthorne
  • 13 Jun 2017
  • First Look

First Look at New Research and Ideas, June 13

Christians and Israeli Jews are more likely to form deontological judgments, they divide between the deontological principles of inaction and indirectness. Using textual analysis, we reveal that specific beliefs regarding divine responsibility and View Details
Keywords: Sean Silverthorne
  • 11 Feb 2021
  • Blog Post

Good Leadership Is an Act of Kindness

"Three things in human life are important. The first is to be kind. The second is to be kind. And the third is to be kind." —Henry James As a professor of business administration in the Organizational View Details
Keywords: All Industries
  • 17 Jun 2021
  • News

Investing in a Post-COVID World; Exploring the Pandemic’s Impact on Gender Equity

Professor at the University of Ottawa and a visionary founder of The Prosperity Project; Jen Lee Koss (MBA 2008), founding partner of Springbank Collective; and Michelle Banik, a human resources consultant and former Chief People Officer... View Details
Keywords: Margie Kelley