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  • Web

HBS Entrepreneurship Summit - Alumni

Getting to Product Market Fit Hiring Fast and Firing Faster Life as an Entrepreneur Managing Growth vs. Profitability Managing Pivots and Setbacks Negotiating Partnerships Builders - Small Group Discussions: Builder/Founder Relationships... View Details
  • 17 Jun 2011
  • HBS Case

KFC’s Explosive Growth in China

restaurant company in mainland China. The case describes how Yum! China succeeded and expanded by staying local on many levels. It keeps close ties to the Chinese government, hires local management, sources food from within the country,... View Details
Keywords: by Maggie Starvish; Food & Beverage
  • 30 Aug 2011
  • First Look

First Look: August 30

North America in 2001 after a class-action lawsuit was filed and certified in Washington, D.C. against Sodexo Marriot Services, Inc., the food services division that Sodexo had merged with in 1998. In 2002, Dr. Rohini Anand was hired by... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2006
  • What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

out why a handful of organizations are able to achieve true excellence. One of several things they all do is hire for attitude and train for skills. By "attitude," they typically mean the ability to identify with and... View Details
Keywords: by by Jim Heskett
  • September 2012 (Revised December 2012)
  • Case

Addleshaw Goddard LLP (Abridged)

By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the UK, is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim Hever... View Details
Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom
Related
  • Web

For Recruiters - Health Care

For Recruiters For Recruiters Companies benefit from hiring HBS graduates who are prepared to be leaders at any level, yet are comfortable in the team-based learning environment that mirrors the current business world. Our students are... View Details
  • 12 Dec 2005
  • Research & Ideas

Using the Law to Strategic Advantage

counselor at law, not a hired gun. Third, the organization must encourage the free flow of legal and business information to and from managers and lawyers so the lawyers understand the context in which a decision is being made and the... View Details
Keywords: by Sean Silverthorne; Legal Services
  • 06 Sep 2022
  • Research & Ideas

Does Hybrid Work Actually Work? Insights from 30,000 Emails

environment. At the other extreme: Companies like 3M, SAP, and Twitter are letting many employees work from anywhere. Stuck in between: Employees quitting inflexible jobs as part of the “Great Resignation” and new hires feeling adrift... View Details
Keywords: by Ben Rand
  • 12 May 2023
  • News

Alabama's Yella Fella

he took inspiration from an HBS case about Frank Perdue's efforts to brand chicken with the tagline, "It takes a tough man to make a tender chicken." From the 1980s and 1990s, Rane sponsored NCAA football teams and hired college coaches... View Details
Keywords: Merchant Wholesalers, Durable Goods; Wholesale Trade
  • 13 Jul 2020
  • Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

below, Frazier provides insights into this turbulent period of American history with Tsedal Neeley (@tsedal), the Naylor Fitzhugh Professor of Business Administration at Harvard Business School. Topics ranged from corporate America’s role in View Details
Keywords: by Staff; Pharmaceutical
  • Web

Interviews - Recruiting

Hire Talent Interviews Hire Talent Interviews HBS-Coordinated Interviews Let HBS manage your first-round interview logistics so you can focus on what matters: finding the right candidate for your position.... View Details
  • 01 Jun 2023
  • News

Curb Appeal

ramp up collection and hire additional workers to prevent the containers from overflowing: While DSNY currently collects trash two or three times a week, communal bins are typically emptied every day. It remains to be seen whether the... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • March 2009 (Revised May 2011)
  • Case

Addleshaw-Goddard LLP

By: Robert G. Eccles, Amy C. Edmondson and James Weber
Addleshaw-Goddard (AG), the 15th largest law firm in the U.K., is seeking ways to serve larger clients on more important legal matters. Part of this strategy involves its "Client Development Centre (CDC)," an innovative idea and set of services launched by Dr. Jim... View Details
Keywords: Price; Innovation and Invention; Service Operations; Partners and Partnerships; Competitive Advantage; Diversification; Legal Services Industry; United Kingdom
Related
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

managing.” 2. Managers must learn how to hire and nurture talent. Companies should provide training and development for management trainees on how to recruit, hire, and nurture top talent. One common hiring... View Details
Keywords: by Dina Gerdeman
  • 18 Sep 2012
  • First Look

First Look: September 18

  PublicationsSidetracked: Why Our Decisions Get Derailed and How We Can Stick to the Plan Authors:Francesca Gino Publication:Harvard Business Review Press, forthcoming Abstract You may not realize it but simple, irrelevant factors can have profound consequences on... View Details
Keywords: Sean Silverthorne
  • February 2013 (Revised March 2013)
  • Case

Agero: Enhancing Capabilities for Customers

By: Robert Simons and Natalie Kindred

This case illustrates the importance of choosing a primary customer as the basis for organization design. Cross Country Group managers adjusted resource allocation, organization design and performance measures over time to transform Cross Country Group from an... View Details

Keywords: Entrepreneurial Management; Entrepreneurial Gap; Entrepreneurship; Auto Industry; Insurance; Performance Management; Performance Measurement; Performance Measures; Performance Pressure; Decisions; Family Business; Resource Allocation; Organizational Design; Customer Focus and Relationships; Performance Evaluation; Growth and Development Strategy; Service Industry
Related
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

human toll to letting algorithms do the work. “Maybe there is a bias from people who have been traditionally hiring men.” Searches on popular recruiting sites might seem like a neutral way to find prospective candidates, but their... View Details
Keywords: by Michael Blanding; Technology
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

turnaround, Datar studied the calculated steps it took to fuel its success. Hire data experts In 2013, the one bright spot in Target’s otherwise bleak financial picture was its then-small e-commerce arm. Although overall sales declined,... View Details
Keywords: by Dina Gerdeman; Retail
  • 12 Aug 2020
  • Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

customers can access public information about brokers through Finra, they generally lack the time, resources, and expertise to harness the data. And even though most claimants hire lawyers to represent them in arbitration, brokerages... View Details
Keywords: by Danielle Kost; Financial Services
  • 02 Jul 2018
  • Research & Ideas

Corporate Tax Cuts Don't Increase Middle Class Incomes

patents and valuable intangible assets to low-tax jurisdictions. Nobody benefits except capital owners because the companies are using it as a tax strategy, not as a springboard for building plants and hiring droves of workers. Rouen... View Details
Keywords: by Roberta Holland