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  • All HBS Web  (1,646)
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  • All HBS Web  (1,646)
    • People  (1)
    • News  (353)
    • Research  (1,104)
    • Events  (5)
    • Multimedia  (39)
  • Faculty Publications  (632)
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  • Web

Dean Srikant Datar’s 2025 Commencement Remarks | About

failure. Some call it perseverance or grit. The best way to navigate a volatile and uncertain world is to be curious and adaptable. Yet, things will not always go your way. What you do when that happens will define your career. To quote Winston Churchill: Success is... View Details
  • 06 Nov 2012
  • First Look

First Look: November 6

empirical studies have investigated the effects of success and failure in organizational learning, to date the phenomenon has received little attention at the individual level. Drawing on attribution theory in psychology, we investigate... View Details
Keywords: Sean Silverthorne
  • 25 Sep 2017
  • Research & Ideas

Why Politics is Failing America, and What Business Can Do To Help

personified the success of modern democracy after World War II could have fallen into a state of failure and inertia, with no end in sight. “How do you have this system that’s not meeting the customers’ needs, the citizens’ needs, not... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
  • 01 Apr 2002
  • News

Dot Vertigo

prices and market capitalizations, loss of market share, failure to innovate, and reactionary cost-cutting). Organized in three parts, Dot Vertigo addresses the issue of business disorientation; the execution of the I-Net infrastructure... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services
  • 01 Feb 1998
  • News

Innovative Course Brings Students and Alumni Together

online dialogues with students via the Internet. Forty-three alumni - all with vivid and fresh insights into their own successes and failures - agreed to participate in the innovative pilot project, which proved to be an extraordinary... View Details
Keywords: Meg Gardner; photo by Joshua Lavine
  • April 2006 (Revised October 2006)
  • Case

Best Buy Co., Inc.: Customer-Centricity

By: Rajiv Lal, Carin-Isabel Knoop and Irina Tarsis
With FY2005 sales of $27.3 billion, Richfield, Minn.-based Best Buy Co., Inc. was the leading retailer of consumer electronics, home-office products, and related services in North America. Its operations included the distinct store formats Best Buy, Future Shop in... View Details
Keywords: Customer Focus and Relationships; Service Operations; Business Earnings; Financial Crisis; Failure; Business Model; Leadership; Segmentation; Value Creation; Electronics Industry; United States; Canada; Mongolia
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Lal, Rajiv, Carin-Isabel Knoop, and Irina Tarsis. "Best Buy Co., Inc.: Customer-Centricity." Harvard Business School Case 506-055, April 2006. (Revised October 2006.)
  • October 2019 (Revised January 2020)
  • Supplement

Dulcie Madden (C)—A Final Chance?

By: Shikhar Ghosh and Shweta Bagai
This is part of a three-case series that follows Dulcie Madden's journey as a founder over five years. Case (A) is about managing growth and cash flow; Case (B) is about the exit decision and conditions on a sale; Case (C) shows Madden dealing with adversity and the... View Details
Keywords: Entrepreneurship; Growth Management; Cash Flow; Success; Failure; Acquisition; Business Model; Technology
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Ghosh, Shikhar, and Shweta Bagai. "Dulcie Madden (C)—A Final Chance?" Harvard Business School Supplement 820-054, October 2019. (Revised January 2020.)
  • 01 Oct 2001
  • News

New Economy Notables: Peter C. Wendell

some companies fail. But after twenty years I still haven't learned to enjoy failure and defeat. Proudest of Building Sierra into a firm that has spawned some really great companies, attracted very talented general partners, and now has... View Details
Keywords: Young, Susan; Finance
  • 12 Aug 2002
  • Research & Ideas

‘Let the Buyer Beware’ Doesn’t Protect Investors

investment bank has a real interest in a company in some fashion; but this information tends to be buried in very small print in the back of the materials provided by investment bankers rather than up front. This is a failure of the... View Details
Keywords: by D. Quinn Mills
  • 22 Jan 2025
  • Blog Post

Career risks and professional growth: Finding a fulfilling career with Paige Arnof-Fenn (MBA 1991)

foundation for a career filled with both challenges and rewards. Looking back, my career has been a series of risks and discoveries. I am proud of the times I embraced the detours, even when they felt uncomfortable. The moments that seemed like View Details
Keywords: All Industries
  • January 2022
  • Case

Walmart Goes Global (A)

By: Juan Alcácer
Keywords: Multinational Firms and Management; Success; Globalized Markets and Industries; Expansion; Market Entry and Exit; Failure; Retail Industry; Germany; China; Argentina; South Korea; Canada; Japan; Brazil; Africa; United Kingdom; United States; Mexico
Citation
Educators
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Alcácer, Juan. "Walmart Goes Global (A)." Harvard Business School Case 722-385, January 2022.
  • 25 Feb 2013
  • Research & Ideas

Lean Strategy Not Just for Start-Ups

let's-try-some-things-and-see-what-sticks culture of a start-up. Product teams may be disheartened when their preconceived notions turn from promising hypotheses into failed experiments. Cook stressed, though, that failure can yield the... View Details
Keywords: by Carmen Nobel; Financial Services
  • 01 Dec 2017
  • News

In My Humble Opinion: Truth Teller

than you would in a steady-state type of business. It’s exhilarating to see what’s possible when people look into the abyss of failure and take it into their own hands to create real change.” Industry intel: “I think the script is written... View Details
Keywords: Julia Hanna
  • 01 Sep 2016
  • News

Pricing Paradise

book to be published next year. Bilmes cautions that the $92 billion figure is highly conservative for several reasons, above all because the team attributed zero value to households that failed to return the research survey (even though the View Details
Keywords: Julia Hanna
  • 01 Oct 1997
  • News

Terence P. Stewart

materialize," says Stewart. "As a trade lawyer, I see missed opportunities for American firms caused by the West's failure to set up lines of credit to deserving enterprises and by the unimaginative approach to doing business in the... View Details
Keywords: Garry Emmons
  • 01 Mar 2011
  • News

Tax and Grow

a remarkably large pool of unmobilized capital is sitting within our firms, and managers appear frozen in their decision-making. A gentle nudge to break this coordination failure — through the combination of the fiscal carrot and stick... View Details
Keywords: Mihir A. Desai; Administration of Economic Programs; Government; Corporate, Subsidiary, and Regional Managing Offices; Management
  • 29 Jan 2019
  • First Look

New Research and Ideas, January 29, 2019

failures thus create managerial challenges and opportunities for focal firms and their competitors. Focal firm failures often result in sales decreases and cost increases associated with remedial public... View Details
Keywords: Dina Gerdeman
  • 11 Feb 2014
  • First Look

First Look: February 11

its effect was quantitatively dominated by inequality-raising effects of population growth. The land distribution program lowered landlessness, but this was partly offset by targeting failures and induced increases in immigration.... View Details
Keywords: Sean Silverthorne
  • 26 Mar 2007
  • Research & Ideas

Learning from Failed Political Leadership

self-defeating. Q: Your book deals extensively with the complexities of public policy. For business readers, what impact do current conditions of policy have on the future of their companies? What should they understand about how to operate in this current era? A: The... View Details
Keywords: by Martha Lagace
  • 19 Nov 2001
  • Research & Ideas

Alfred Chandler on the Electronic Century

transformed life and work in the second half of the twentieth century. I chronicle the evolution of the new high-tech industries from their beginnings by the first-movers until the end of the twentieth century. I do this by focusing on the competitive success and View Details
Keywords: by Alfred D. Chandler, Takashi Hikino & Andrew Von Nordenflycht; Computer; Consumer Products; Electronics; Manufacturing; Technology
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