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  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

What makes a successful entrepreneurial leader? Is it the technical brilliance of Bill Gates? The obsessive focus on user experience of Steve Jobs? The vision, passion, and strong execution of Care.com’s Sheila Lirio Marcelo? Or maybe... View Details
Keywords: by HBS Working Knowledge
  • 27 Jul 2020
  • Book

Reflection: The Pause That Brings Peace and Productivity

your computer screen and take a break from accomplishing task after task. Another suggestion involves simply slowing down physically in order to slow down mentally. One busy executive who managed 1,500 people said when she had meetings... View Details
Keywords: by Dina Gerdeman
  • December 2014 (Revised October 2017)
  • Case

Dow: Breakthroughs to World Challenges

By: Michael E. Porter, Mark R. Kramer and Annelena Lobb
Dow had adopted the "Breakthroughs to World Challenges" (BWC) program as part of its ten-year 2015 Sustainability Goals. BWC was an internal award recognizing products that effectively addressed one of five world challenges: energy and climate change, sustainable water... View Details
Keywords: Value Creation; Strategy; Social Issues; Entrepreneurship
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  • 09 Jul 2020
  • Research & Ideas

It’s Time to Reset Decision-Making in Your Organization

positioning. Strategy execution and implementation Strategic planning, converting strategic objectives into activities, is central to most organizations. Still, it is not possible to anticipate every event that might impact those plans.... View Details
Keywords: by Boris Groysberg and Sarah Abbott
  • Web

Research - Global

Material The Miccosukee Tribe and the Battle to Save the Everglades (B): The Art of Coalition Building By: Rosabeth M. Kanter and Jacob A. Small Curtis Osceola, Chief of Staff to the Chairman of the Miccosukee Tribe of Indians of Florida, exercised View Details
  • Web

About - Business & Environment

the School’s ten units. We catalyze research and share insights with business leaders. We encourage faculty and students to address climate change and environmental sustainability in MBA classrooms. We host academic and executive... View Details
  • January 2012
  • Article

How Leaders Kill Meaning at Work

By: Teresa Amabile and Steven J. Kramer
Senior executives routinely undermine creativity, productivity, and commitment by damaging the inner work lives of their employees in four avoidable ways. This article is based on analysis of hundreds of work diaries from professionals describing everyday events that... View Details
Keywords: Leadership; Creativity; Performance Productivity; Motivation and Incentives; Innovation Strategy; Performance; Strategic Planning; Leading Change; Balanced Scorecard; Mission and Purpose
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  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

says other companies can learn a few key lessons in developing diverse talent from Delta’s efforts: The CEO and corporate leadership have to be fully engaged. “The DE&I officer needs to have direct access to the C-suite. At Delta,... View Details
Keywords: by Lane Lambert; Air Transportation
  • December 2020
  • Supplement

France Télécom (B): A Wave of Staff Suicides

By: Cynthia A. Montgomery and Ashley V. Whillans
In the B case we learn that at least 19 France Telecom employees took their own lives between 2006 and 2009, 12 others attempted suicide, and eight suffered from serious depression for reasons reportedly related to work. Some of these deaths occurred in public places,... View Details
Keywords: Mental Health; Change; Crime and Corruption; Ethics; Health; Human Capital; Human Resources; Labor and Management Relations; Labor Unions; Law; Social Psychology; Strategy; Leadership Style; Organizations; Problems and Challenges; Relationships; Crisis Management; Employees; Well-being; Telecommunications Industry; Europe; European Union
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  • 2017
  • Article

Natural Environmental Responsibility in Indian Corporations: A Mixed Method Study

By: Shashank Shah
The world is going through unprecedented environmental crisis. The type of destruction and dissolution of natural resources and elements by individuals and institutions that has been witnessed in the last century is much more than that witnessed in the previous... View Details
Keywords: Corporate Social Responsibility and Impact; Environmental Sustainability; Natural Environment; Management Practices and Processes; Research; Framework; India
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  • Web

HBS - The year in Review

reach and leveraging its digital assets. Appointment Press Release One Ten Community of Practice Summit Hosted The inaugural OneTen Community of Practice Summit convened in March, bringing together OneTen founders, executives from partner... View Details
  • 25 Jul 2006
  • First Look

First Look: July 25, 2006

  Working PapersA Gentler Capitalism: Black Business Leadership in the New South Africa Authors:Linda A. Hill and Maria T. Farkas Author's Abstract Through her efforts to recruit, hire, and develop minority View Details
Keywords: Sean Silverthorne
  • 28 Oct 2008
  • First Look

First Look: October 28, 2008

Khaire convened a two-day colloquium of leading creativity scholars and executives from companies such as Google, IDEO, Novartis, Intuit, and E Ink. In this article, the authors present highlights of the research presented and the... View Details
Keywords: Martha Lagace
  • 23 Oct 2000
  • Research & Ideas

The Strategy-Focused Organization

occurred early in 1995 that revealed the commitment of the executive leadership team both to the new strategy and to the Balanced Scorecard. The winter (first quarter) of 1995 was unusually warm in North... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

and new offerings like the Geek Squad, the company’s stock tripled in 2013. The same human connection Joly cultivated at Best Buy can be found in the pages of his new book, The Heart of Business: Leadership Principles for the Next Era of... View Details
Keywords: by Michael Blanding; Retail
  • Web

The Canton Trade and The Hong Merchants System - A Chronicle of the China Trade

Home Site map Map / Directions Search: General Information HBS Home About Annual Report Campus Commencement Dean Nohria Employment Give News New Construction Academic Programs Doctoral Programs Executive Education MBA Summer Venture in... View Details
  • March 2023 (Revised May 2023)
  • Supplement

OneTen at Delta Air Lines: Catalyzing Family-Sustaining Careers for Black Talent (C)

By: Linda A. Hill and Lydia Begag
In February 2023, Delta Air Lines (Delta) Chief Executive Officer (CEO) Ed Bastian, celebrated the airline’s OneTen partnership in a room full of Atlanta’s prominent business leaders, educators, and public servants in Atlanta, at a OneTen/Delta Launch Event. To support... View Details
Keywords: Talent and Talent Management; Business and Stakeholder Relations; Business and Community Relations; Race; Leading Change; Air Transportation Industry; United States; Atlanta
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  • Web

2023 Reunion Presentations - Alumni

Inclusion, Diversity & Engagement, Akamai Technologies; Aliyah Torrance, Director of Talent Acquisition, Akamai Technologies This modified case discussion did not require pre-reading. + More Info – Less Info When asked to list key challenges, View Details
  • 25 Jul 2023
  • News

Why Leaders with Big Egos Worry Wesfarmers CEO Rob Scott

In a recent profile in the Australian Financial Review, Rob Scott (AMP 179, 2010), CEO of Australian conglomerate Wesfarmers, discussed his career path and management philosophy. “I actually think that one of the biggest dangers in leadership is ego and hubris,” Scott,... View Details
  • 16 Jul 2012
  • Research & Ideas

Are You a Strategist?

"What are the first three words that come to mind when you hear the word 'strategy'?" That's the free-association exercise Cynthia A. Montgomery gives to mid-career business leaders in her Executive Education classes at Harvard Business... View Details
Keywords: by Carmen Nobel