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  • 24 Jul 2007
  • First Look

First Look: July 24, 2007

so in a manner that is consistent with host country goals and equally useful to the long-term viability of Nestle? Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=906406... View Details
Keywords: Martha Lagace
  • 26 Feb 2007
  • Research & Ideas

The Power of the Noncompete Clause

passed, often twelve to twenty-four months. Such a clause, for instance, sparked a public legal battle two years ago when Google hired away a top Microsoft executive, Kai-Fu Lee. But disputes and tensions over noncompetes are not isolated... View Details
Keywords: by Martha Lagace
  • 10 Jun 2002
  • Research & Ideas

Disruption: The Art of Framing

opportunity-framed perspective, there is generally an executive who acts as an integrator, actively managing the tensions between the parent and the new venture. At Teradyne, the CEO performed this role, but a divisional manager or even... View Details
Keywords: by Clark Gilbert & Joseph L. Bower
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

excellence in these areas; designing management systems that help employees to succeed at their jobs; and training their customers. Q: To be a great service company, do you have to be equally good at all of... View Details
Keywords: by Deborah Blagg; Service
  • 29 Jan 2015
  • Op-Ed

The Fall of Greece

Not allowing establishment of private educational institutions on equal footing with public institutions. The best educational institutions in the world are private and I am proud to be a faculty in one of... View Details
Keywords: by George Serafeim
  • 30 Dec 2013
  • Research & Ideas

Most Popular Articles of 2013

Most Popular Articles 2013 How to Spot a Liar Key linguistic cues can help reveal dishonesty during business negotiations, whether it's a flat-out lie or a deliberate omission of key information, according to research by Lyn M. Van Swol, Michael T. Braun, View Details
Keywords: by Staff
  • 19 Jan 2022
  • In Practice

7 Trends to Watch in 2022

accelerating the destruction of the planet. 2022 is a critical juncture: We can continue as is, reproducing the neoliberal economic model, which will result in further inequalities and the destruction of the... View Details
Keywords: by HBS News
  • 29 May 2006
  • What Do You Think?

How Important Is the “Service Sector Effect” on Productivity?

Respondents to this month's column appeared to be about equally divided on these issues. John Inman commented, "I sometimes feel that we are racing to the bottom to provide products and services at ever... View Details
Keywords: by James Heskett; Service
  • 04 Oct 2011
  • First Look

First Look: October 4

emergence or change. Yet the question of identity endurance is equally puzzling. Relying primarily on the analysis of 309 internal bulletins produced at a French aeronautics firm over almost fifty years, we theorize a link between... View Details
Keywords: Sean Silverthorne
  • 21 Feb 2012
  • Research & Ideas

Leadership Program for Women Targets Subtle Promotion Biases

attendees return, they are prepared to "catalyze change" in their companies that will help them and other women advance." Organizational Accountability Organizations must also take responsibility for giving View Details
Keywords: by Maggie Starvish
  • 07 Nov 2006
  • First Look

First Look: November 7, 2006

the level of globalization is increasing—there are many different views on what competitiveness actually is and which policies should be employed to improve it. In addition, there is a serious argument of whether the competitiveness... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2000
  • Research & Ideas

Faculty Research Looks to Latin America

With its abundance of complex management issues in a rapidly changing environment, Latin America offers a rich landscape for in-depth academic investigation. Some of the research work currently underway by HBS faculty is already earmarked for case studies View Details
Keywords: by Martha Lagace
  • 21 Dec 2010
  • First Look

First Look: December 21

  PublicationsHas the Shift to Stronger Intellectual Property Rights Promoted Technology Transfer, FDI, and Industrial Development? Authors:Lee Branstetter, C. Fritz Foley, and Kamal Saggi Publication:The... View Details
  • 08 Nov 2011
  • First Look

First Look: Nov. 8

gain equal to between 0.6% and 1.5% of aggregate annual consumption, and it captures more than 60% of the gain from reform to the dynamic optimal policy. The gains are due to... View Details
Keywords: Sean Silverthorne
  • 21 Nov 2016
  • Research & Ideas

It Matters That Your CEO Doesn't Know Much About Sales

CEOs need to roll up their sleeves and learn more about the customer-facing sides of their businesses, like sales. Source: AlexBrylov Let’s face it: To most C-suite executives, sales processes are often an afterthought or a somewhat... View Details
Keywords: by Michael Blanding
  • 23 Sep 2008
  • First Look

First Look: September 23, 2008

without charge to end users, so advertising is everywhere. But advertising security gaps are equally widespread: from "malvertisement" banner ads pushing rogue anti-spyware software, to click fraud, to spyware View Details
Keywords: Martha Lagace
  • 16 Sep 2013
  • Research & Ideas

Earnings Calls That Get Lost in Translation

as Japan and China, tend to have the hardest time communicating effectively. Also, all industries are not equal in their use of complicated speech. The financial industry has the highest level of linguistic... View Details
Keywords: by Dina Gerdeman
  • 27 Jul 2011
  • Research & Ideas

Customer Loyalty Programs That Work

don't have brand loyalty, you can push back against manufacturers and tell them you won't carry their products anymore if they raise prices." Customer Care An increasing number of retailers are implementing customer loyalty programs,... View Details
Keywords: by Maggie Starvish; Retail
  • 16 Dec 2014
  • First Look

First Look: December 16

growth, and the estate tax. The treatment has large effects on views about inequality but only slightly moves tax and transfer policy preferences. An exception is the estate... View Details
Keywords: Sean Silverthorne
  • 13 Nov 2012
  • First Look

First Look: November 13

have the chance to be cruel or kind to someone entirely different-to pay it forward? In five experiments, participants received greedy, equal, or generous divisions of money or labor from an anonymous person, and then divided additional... View Details
Keywords: Sean Silverthorne
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